I don’t like putting remanufactured parts on newer vehicles and did not like having to pay extra for the new part. The labor cost at the dealer is nonnegotiable and should not be questioned. I ended u... See more
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When your auto manufacturer’s warranty is about to run out or has run out, you’re responsible for any mechanical breakdowns your vehicle incurs. That can lead to thousands of dollars in auto repairs. Endurance can shield you from those high costs with a vehicle protection plan that will pay the mechanic directly for parts and labor.
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Contact info
400 Skokie Blvd., 60062, Northbrook, United States
- 1-800-253-8203
- endurancewarranty.com
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This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
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The person I talked with and to out the…
The person I talked with and to out the policy with Endurance was the guiding factor. He was easy to talk to, my wife even like him, she told me to sign her car up for Endurance.
They made it very easy to set up
Think twice
I had a really good experience with Endurance, so much that I had my daughter sign up. She is not having a good experience at all. The dealer has been trying to get approval and can't get anyone to answer the phone
They filed a claim on line and still have not heard from them. I would consider a different company for coverage.
Well I mean I just got the policy
When I called to get information.
When I called to get information.. the CSR was every knowledgeable and quick in answering my questions. They were able to resolve every issue I had
Thank you Endurance!
Customer service rep was wonderful
I\n Had a transmission issue every shop…
I\n Had a transmission issue every shop that I was sent to informed me. It would cost me $1200 out-of-pocket for the diagnostic on the transmission to find the point of fault, your company. Would not do the work needed because of the salvage title on my vehicle? So the blue book value was less than the actual repair cost, which is not what was said when I asked the day I started my coverage when the informant had a salvage title, they said the salvage title would not matter however, it did. So I canceled my policy asked for a refund , I said I would get the refund and that was four months ago i would like my money back because your company didn't live up to what was purported on the phone or in the contract. Thank you. Have a good day.
Service outstanding
Had no trouble mechanic
Had no trouble mechanic, accepting Endurance. Endurance call and set up for a rental car. Service was excellent.
All service when through my mechanic…
All service when through my mechanic and endurance I just pick up my vehicle and drove away
Very easy and fast
AVOID THIS COMPANY!
AVOID THIS COMPANY! They will bill you even if you cancelled your plan with them. I cancelled my extended warranty within 24 hours of purchasing it, via phone AND writing, which was within my right to do with their so-called “30 day money-back guarantee”. If you sign up to get a quote they call you within minutes to get you to purchase but when calling to cancel you will get transferred to five different departments all of which who will tell you, “let me transfer you to the right department.” I received a refund for the initial premium I paid within a few one business day of cancelling, however, the company still drafted a payment the following month. I filed a dispute claim with my credit card company and won. I have already filed a complaint with the better business bureau and the federal trade commission as well.
From making the claim until I received…
From making the claim until I received my vehicle it's been extremely satisfactory.
so far so good hav'nt had to use…
so far so good hav'nt had to use it,it's a little pricey but we will see. not that i'm hoping something will go wrong. people i've delt with since the beggining have been polite and had all the answers to my questions.
I appreciate the fast service.
I appreciate the fast service.. customer service support team are very respectful, understanding and knowledgeable.. Thank You.
No Hassle!
No hassle! Completely the opposite of my first experience with Endurance. Took the car to my Ford dealer, gave my service advisor my information on Endurance. When I went to pick up the car paid my deductible and was on my way. Easy peasy.
Covered parts and labor on my Mini!
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