DiJiFi Reviews 

1,794
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and patient when handling difficult or novice requests. People also highlight the high quality of the digital transfers, noting that old tapes and family films look and sound wonderful. Some reviewers were not happy with delayed deliveries or missing items, mentioning long waiting times and not receiving their original materials back. Conversely, a small portion of people felt the final results did not meet expectations, noting specific problems with poor audio and video synchronization or disappointing output quality.

What people talk about most

Service

Consumers find service to be positive, highlighting professional, fast, and reliable assistance with film and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and calm... See more

Product

Customers had ambiguous experiences with product, reflecting a split opinion among reviewers. Some consumers... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the digital imaging and excellent... See more

Customer service

Clients share positive opinions on customer service, highlighting very good communication and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I located DiJiFi after a web search of companies able to digitize micro cassettes, which in my case were 30 or more years old. Care and competency were therefore paramount, and DiJiFi provided bo... See more

Rated 5 out of 5 stars

I mostly want to thank Blaine for my excellent experience at DiJiFi. He greeted me warmly and was extremely helpful throughout the process. He answered all my questions. He showed me how things would... See more

Rated 5 out of 5 stars

I live in key West Florida and I was having a difficult time finding somebody to take my videos from my phone and put them on a DVD. This is so important to me because my little brother has down syndr... See more

Rated 5 out of 5 stars

DIJIFI does excellent work. I wouldn't trust my videos with any other. Several times other providers have not be able to reproduce difficult videos for me -- but it seems that DIJIFI can work miracle... See more


Company details

  1. Photo Shop
  2. Electronics Store

Information provided by various external sources

At DiJiFi, we are here to handle all your digitization needs - digitization, editing, recovery, duplication, uploading, repair & scanning. We convert to digital video, photo, film, audio and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(1,794)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

8mm Family Treasures

What a wonderful job you did with my 8mm films. It has been a delight to see the quality of the digital imaging on such old footage from my childhood, spanning the late 1960s through the late 1970s. Thank you.

May 18, 2026
Rated 3 out of 5 stars

Everything was perfect EXCEPT you…

Everything was perfect EXCEPT you completely disregarded my very simple request to name each transfer file according to the numbers stickers I had assigned to each film reel. As a result, I had a complete mess on my hands. A. trying to see if you had in fact transferred and returned ALL my reels.(yes you did)
B. Trying to identify each file. Very difficult. Could have been SO MUCH EASIER. Why was my very simple request ignored?

April 10, 2026
Rated 1 out of 5 stars

Repeatedly Disappointed

I sent DiJiFi a 1936 album which had my mom reciting a Mother’s Day poem. They, in return, sent me two files, one of which was pure static, and the other had record-skipping underneath static. My iPhone recording from playing it on a turntable was better. Further, the company took three months to send me the static files, and they only got the job done when I suggested they just send the album back. All this aside, after I shared that I received static files, I didn’t hear from them in a timely fashion, so I disputed the charge via my credit card and told them I was doing so. I truly expected them to promptly refund my money. They did not. I don’t know why they couldn’t just let me know the project was too challenging and return the album.

February 18, 2026
Rated 4 out of 5 stars

Great service

After a few 'hiccups', the finished product was great. The manager gave me the best customer service. I would recommend! I am pleased with the final product!

February 4, 2026
Rated 5 out of 5 stars

Great time as usual

This is my second time employing their services and they are my go-to for anything digital transcription.

They were in the middle of settling in after a big office move and they still were able to accommodate me in a timely manner and their calm professionalism was able to calm my frantic gf who was convinced she destroyed a childhood dvd.

Well priced and strong communication. Would recommend to anyone and already have in fact to someone who’s in the wedding industry, so even professionals like their services.

February 11, 2026
Rated 1 out of 5 stars

Do not recommend!

I sent in an old cassette with a conversation between my toddler son and myself, paid the deposit of $77, called several times after receiving no further communication. Each time I got excuses and was assured I would be hearing from them and they would be sending me my digitized product very soon. Never heard back again and never received anything. I would not recommend doing business with these people. I trusted them with a treasured piece of my life which I fear is now lost forever.

December 1, 2025
Rated 5 out of 5 stars

Sammy and Brother Zack Rock

Thank you for helping me make a DVD with videos from my phone, I couldn't find anyone where I live to do this for me. It was very important project for my little brother who has down's syndrome and he was so excited to see himself singing Elvis Presley songs, lol thanks again and I will be calling you for future projects

December 2, 2025
Rated 1 out of 5 stars

Never got my artwork back!

The link to digital image transfer was excellent. But the delivery of my original artwork (a silver gelatin print) with the thumb drive digital file never arrived. I fully paid for this added service. I want my original silver gelatin print back.

December 17, 2025

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