Fast delivery, I ordered winter wheels and tyres for a Polo and an IX2. GMP wheels are a really good product and well protected. Can recommend to order from here again as everything came as per the d... See more
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Smooth experience , Thursday made an order - received confirmation email next day. Saturday received tracking , Tuesday was delivered at a door. I put 4 stars only because it was a signature delivery,... See more
ordered 4 tires, recived 2, bad customerservice, they answer in french, took more then a month to fight my money back. i will never order from them again
Company replied
Fast shipping, great price, exactly what I ordered. Shipping carrier left the tires in the appartment building w/out even ringing the door - good that we had someone at home who noticed it.
Company details
About Daekleader.dk
Written by the company
Siden vores grundlæggelse i 2016 er vi blevet en førende aktør på det europæiske online dækmarked. Denne succes bygger på tilliden fra mange fagfolk og foretrukken af hundredtusinder af forbrugere. Vores ry hviler på tre grundpiller: nøjagtighed, ekspertise og konkurrencedygtige priser.
Vores ekspertteams er dedikerede til at tilbyde dig en enestående kundeoplevelse, understøttet af effektiv logistik og optimerede processer, hvilket garanterer maksimal tilfredshed ved hvert køb.
Vores engagement? At tilbyde dig de bedste priser på markedet konstant. For dine behov inden for dæk, vælg ekspertise og pålidelighed ved at vælge vores firma.
Vores ekspertteams er dedikerede til at tilbyde dig en enestående kundeoplevelse, understøttet af effektiv logistik og optimerede processer, hvilket garanterer maksimal tilfredshed ved hvert køb.
Vores engagement? At tilbyde dig de bedste priser på markedet konstant. For dine behov inden for dæk, vælg ekspertise og pålidelighed ved at vælge vores firma.
Contact info
United States
- daekleader.dk
3.9
Great
20K reviews
Asks customers to review
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Best price and fast and reliable…
Best price and fast and reliable delivery,made the work so easy ,thanks a ton
October 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
bad customerservice
ordered 4 tires, recived 2, bad customerservice, they answer in french, took more then a month to fight my money back. i will never order from them again
September 14, 2026
Unprompted review
Reply from Daekleader.dk
Thank you for your feedback. We are sorry to hear about your experience with the missing tires, the communication in French, and the time needed to resolve the matter. Your remarks are important and will be shared with our customer service team to improve our processes. If any point remains unresolved, please contact our customer service through your account so it can be reviewed.
It takes long time to get my products.
October 25, 2026
Reply from Daekleader.dk
Delivery times can vary due to transport conditions, public holidays, strikes, or other unforeseen circumstances. If you have not already opened a ticket with our customer service, please do so so our agents can check the status of your delivery. If a ticket is already open, your request will be prioritized.
Scammers - be aware!
Paid for tires and rims that I have ordered and now they are try to scam me for more money claiming that i received additional rims which is not true.
DO NOT USE THIS COMPANY. THEY ARE SCAMMERS.
October 26, 2026
Unprompted review
Reply from Daekleader.dk
We are sorry to read your comment and take your concerns seriously. If you have not already opened a ticket, please contact our customer service via your protected customer account or our contact form so the matter of the additional rims can be investigated. If a ticket is already open, please be assured that your request will be prioritized internally for review by our after-sales team. We cannot confirm or deny the allegations in a public forum; the details need to be verified by our after-sales agents.
Fast delivery and a good products
Fast delivery, I ordered winter wheels and tyres for a Polo and an IX2. GMP wheels are a really good product and well protected. Can recommend to order from here again as everything came as per the delivery schedule🙂Steve C Vejen
October 25, 2026
I cancelled my order
I cancelled my order, but they send some parts of the order anyways. And now they charge me a lot of money to return it.. terrible service…! Newer buy from daekleeder again..
October 10, 2026
Unprompted review
Reply from Daekleader.dk
We are sorry to hear about your experience with the cancellation of your order and the return fees that followed. We understand your frustration. Please open a ticket through your customer account on our website so that our after-sales service can review your case in detail. Every situation, including cases like yours, is handled by human agents who will look into what happened with your cancellation and the shipment of part of your order. We will also take your remarks into account to improve our service.
Good…………..
October 3, 2026
THEY SELL USED TYRES AND SECOND SORT
THEY SELL USED TYRES AND SECOND SORT! This could be life threatening and is illegal. DO NOT PUT YOURSELF AT RISK:
July 27, 2026
Unprompted review
Reply from Daekleader.dk
We are sorry to read your feedback. We take product safety very seriously.
Our tyres are stored under appropriate conditions, and if a tyre is DOT over 36 months or DEMO, this should be indicated on the website. If this was not clearly stated in your case, it may indicate an error that our service après-vente needs to review.
Please open a ticket via your customer account with your order number and the DOT/details of the tyres received. Our team will بررسی your case quickly and provide the most suitable solution.
Daekleader sent me tyres that had…
Daekleader sent me tyres that had already been mounted on a car (confirmed by their own storage), however, they excused it with that the tyres had probably been mounted and then taken off right away.
You are NOT able to return mounted tyres, but they are able to sell them.
BE AWARE they are operating on the edge of the law.
August 19, 2026
Unprompted review
Reply from Daekleader.dk
We are sorry to read about your experience.
Mounted tyres cannot normally be taken back for safety reasons, as they cannot be restocked and resold once their condition can no longer be fully verified. If the tyres you received appear to have been previously mounted, this should of course be reviewed carefully by our service après-vente.
As you have already raised the matter with our team, we will prioritize your claim internally so it can be checked quickly and appropriately.
Regarding your legal concern, our site complies with the consumer protection rules applicable in each country where we operate, as specified in our terms and conditions.
Avoid Deakleader – Terrible Customer Service and Delivery Experience
I unfortunately cannot recommend Deakleader.
I ordered four summer tires that I needed for my summer holiday. Before the delivery, I contacted customer support to get an update on the shipping, but I never received a reply – neither by email nor through Messenger.
I received both an order confirmation and a shipping confirmation with a tracking link, but the tracking never worked. As a result, I had no way of knowing where my order was or when it would arrive.
Since the tires had not arrived before I left for my holiday, I had to travel without them. While I was away, my neighbor informed me that all four tires had simply been left outside my front door. This is especially disappointing because Deakleader states on its website that if no one is available to receive the delivery, the carrier will leave a notice and attempt delivery again. That never happened. The tires were just left unattended, and I didn’t even receive an email confirming they had been delivered.
I am now trying to contact Deakleader to exercise my 14-day right of withdrawal, as the tires arrived too late to serve their intended purpose. Unfortunately, it is once again impossible to get in touch with customer support, whether by email or Messenger.
Overall, this has been a very frustrating experience due to poor communication, non-functioning tracking, and a delivery process that did not match what was promised. I will not be buying from Deakleader again
July 25, 2026
Reply from Daekleader.dk
We are sorry to read about your experience and understand your frustration, especially given the delay, the non-working tracking link, and the way the tyres were left unattended.
A delivery without signature, if not specifically authorised, is not normal and can be reported to the carrier. The lack of delivery notification and the tracking issue should also be reviewed by our team.
If you have not yet opened a ticket via your customer area or our contact form, we invite you to do so so that our service après-vente can check your case and assist you with your withdrawal request within the applicable timeframe. Your feedback is taken seriously and helps us improve our service.
Quick Delivery
July 22, 2026
Smooth experience
Smooth experience , Thursday made an order - received confirmation email next day. Saturday received tracking , Tuesday was delivered at a door. I put 4 stars only because it was a signature delivery, I was home but no one attempted to ring a bell. Tires were delivered in good condition, but not for signature. Thank you.
July 22, 2026
Unprompted review
I have been using this website for…
I have been using this website for around 3 years and have always had a good experience. However, my latest order was very disappointing. The payment for the tires was taken, but later my order was cancelled and my money was refunded.
The reason given was related to the price, but the same tires were still available on the website at a higher price. I expected better customer service, especially as a long-term customer. I hope they improve their communication and handling of such situations in the future.
July 7, 2025
Unprompted review
Reply from Daekleader.dk
Thank you for your loyalty over the past 3 years, and we are sorry to hear about this disappointing experience.
We understand your frustration, especially after a smooth history with us. Even though the payment was refunded, a cancellation in these circumstances and the way it was communicated clearly did not meet your expectations.
Your feedback about pricing consistency and communication is valuable, and we will use it to improve how these situations are handled in the future. If you would like your order to be reviewed in more detail, please open a ticket with our service après-vente via your customer area so the team can look into the cancellation more closely.
Fast delivery and good quality items
I have more than 8 years I have account with daækleader and I intend to continue.
June 26, 2026
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