Got our school shoes here the week before going back to school. The shop was packed but they had an army of knowledgable staff, a ticket and queueing system in place and had the seating areas cleared... See more
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Review summary
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Reviews shaping this summary
I visited Donaghys twice on the same day, easier to divide and conquer with 2 children needing school shoes. Staff on both occasions were excellent and couldn’t be more helpful. Good range of shoe... See more
My wife and I brought our 8 year old son to the shop a few Saturdays ago. As an independent store this shop has service nailed. Forget the big stores, and come here for proper organised service and ad... See more
First visit to the store with our Granddaughter to get her first pair of school shoes. It was extremely busy but we were seen very quickly. The system you have in place is exceptional and very profe... See more
Company details
Written by the company
Founded in 1960 Donaghys Shoes has become one of the largest independent shoe stores in the UK and Ireland. Boasting over 150 different brands. We have one of the largest dedicated Kids shoe departments and an Adults shoe department with footwear brands from all over the world. This is complimented by womens and mens clothing. We also have a large sports department selling sports clothing, footwear and accessories.
donaghys.co.uk
Written by the company
- We're comitted to our customers
- As a family owned business trading for 60 years, customer service is at the heart of our business. We want to ensure every experience you have with us is excellent.
Contact info
25-31 Newry Street, BT32 3EA, Banbridge, United Kingdom
- (+44)28 40 662750
- info@donaghys.co.uk
- donaghys.co.uk
4.9
Excellent
5K reviews
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Replied to 91% of negative reviews
Typically replies within 24 hours
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Lovely staff who went about and beyond
I had seen the light house coat online
When I rang there was only one size 12 left
I asked the girl if I could leave it over as I needed it for last weekend as I was going away and explained I was coming from Belfast
The girl wouldn’t take payment when I offered to pay over the phone she told me it would be held over until I came down within the hour as I had said I would be right down
When I got down I tried the cost on and staff advised me it was a lovely coat
I purchased the coat and so happy with it.
August 29, 2026
Friendly staff and lovely stock
August 29, 2026
Staff very helpful and good variety of…
Staff very helpful and good variety of Paul Green shoes in store.
August 28, 2026
The shop layout was very good
The shop layout was very good, staff very friendly with kids shoe section very well stocked.
August 10, 2026
Nikhil Pancholi
September 4, 2026
Unprompted review
We were served by Eve
We were served by Eve. She was professional, competent, efficient and friendly serving my 12 year old daughter. She helped her to find the right shoes and trainers. Shoe shopping is usually very stressful for my daughter but Eve made it pleasant and fun. Eve is a credit to your shop. The shoes and trainers were good quality and value for money. Mum was pleased. Daughter was pleased. Thank you.
August 25, 2026
Excellent service…
I had to return the shoes I purchased due to fitting and received straightforward refund! Ordered another pair no problem and fast delivery on both occasions. Excellent service.
August 24, 2026
The perfect school shoe shop
The best place to buy school shoes. The staff are so friendly, helpful and experienced that you know you will leave with the perfect fitting shoes.
August 24, 2026
Very proficient salesperson
Very proficient salesperson! Took her time! Measured my daughter’s feet. Ensured that the best shoe suited after six different choices. Very reassured!
August 24, 2026
Came into the store last minute for…
Came into the store last minute for school shoes and runners. Staff went over and beyond to help get me sorted and got all i needed. Thanks to all the excellent staff, rushed off their feet and still loads of time to give.
August 24, 2026
Great shop
Great shop! Friendly and helpful staff. A great range of products, so one would normally find what they want. Competitive prices.
August 24, 2026
Staff Brilliant & Experience
I visited Donaghys twice on the same day, easier to divide and conquer with 2 children needing school shoes. Staff on both occasions were excellent and couldn’t be more helpful.
Good range of shoes to pick from. Highly recommend Donaghys.
August 22, 2026
First visit to the store with our…
First visit to the store with our Granddaughter to get her first pair of school shoes. It was extremely busy but we were seen very quickly. The system you have in place is exceptional and very professional. Well done everyone!!
August 15, 2026
Thank you
Thank you ! Always quick to answer any queries . Polite with great customer service.
August 21, 2026
Excellent, efficient service.
Got our school shoes here the week before going back to school. The shop was packed but they had an army of knowledgable staff, a ticket and queueing system in place and had the seating areas cleared and tidied after every fitting. Really well run, friendly and a good range to choose from, even at the peak of the season and didn't hurry us to choose.
August 17, 2026
Highly rated shoe store
Excellent staff. Good range of shoes to choose from. Competitive prices. Lovely store
August 20, 2026
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