DokterNow.com Reviews 

43
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I’ve ordered twice now - both times the medication arrived very promptly. It’s a bit disconcerting in that there’s no notification- it says the order is being reviewed and then it just arrives. I thin... See more

Rated 5 out of 5 stars

I've been using DokterNow for more than 2 years and have never had an undelivered order, or any issues with their service. Mark is responsive and helpful. I am happy to continue recommending their... See more

Rated 5 out of 5 stars

Fantastic company ,Great customer service from real people and not a 🤖. super fast delivery . stress free experience. i would highly recommend this company. 5***** from me.

Rated 1 out of 5 stars

Scammed. Ordered online, its status was on hold. Then told they wont deliver to the UK even though not mentioned on their website and even accepted the UK address when paying (their website even says... See more

Company details

  1. Online Pharmacy

Written by the company

At DokterNow we believe that your doctor’s services can be extremely difficult and with many of us leading busy lives, both personally and professionally, finding the time to not only visit a doctor but also to visit a pharmacy to then go and collect your medication can be incredibly challenging.


Contact info

4.1

Great

TrustScore 4 out of 5

43 reviews

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No recent history of asking for reviews

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4.1

All reviews

(43)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve ordered twice now

I’ve ordered twice now - both times the medication arrived very promptly. It’s a bit disconcerting in that there’s no notification- it says the order is being reviewed and then it just arrives. I think it’s quite expensive but as I can’t get the medication I need here in Spain at the moment, it’s worth it to me and very convenient.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, reliable delivery

I've been using DokterNow for more than 2 years and have never had an undelivered order, or any issues with their service.
Mark is responsive and helpful.
I am happy to continue recommending their service to anyone who needs it.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Recommended!

Initially I was somewhat uncertain, but once I saw it was a reliable company, I placed multiple orders after the first one, and they were always very precise and professional. Recommended!

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

I found the company and staff very…

I found the company and staff very helpful . i ordered my medication and it was delivered very quickly a few days later. I’m delighted with DokterNow and look forward to buying from again. 5 stars from me . Thanks ☺️

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

I am from Germany

I am from Germany, and when i a order place, my medecin is devilered fast, most in the 3rd Day. From Doctor to Pharmacy, nice service. I hope they can hold there Quality. Greetings and thanks

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Doesn't ship order

Waiting for my order. Payed for it 26th december. Got an update later on that tracking number should be provided soon. Nothing happened so I sent at least three different emails asking for information. By today I habe not got any reply at all.
Order #177159

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately

Unfortunately, it looks like I have been scammed. I usually order from Dokteronline but they don’t carry the drug I need. I was happy to find it here with delivery to the EU, although there are two different lists of EU countries they deliver to on their website, and my country is only mentioned in one list.

I placed my order three days ago and delivery was scheduled for tomorrow. However, it is still being processed and has been for three days. It says on their website than a doctor usually approves the order within 3 to 24 hours. So neither the service nor delivery is fast.

I am really worried I have been scammed. I see from other reviews that this supplier is not 100% reliable.

I can also see that the address in the bortom of this page is different than the one on their website, and the phone number is fake (a Dutch phone number would start with +31). A very bad sign is that they have not replied to any negative comments.

If they don’t deliver and don’t reply to my emails within the next 48 hours, I will have to check with my credit card issuer if the transaction can be blocked.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

Scammed. Do not buy!

Scammed. Ordered online, its status was on hold. Then told they wont deliver to the UK even though not mentioned on their website and even accepted the UK address when paying (their website even says services available in the UK). They only responded to 1 (the first one) out of 4 email requests regarding a refund. So paid money, they no longer reply, I didn’t get my order and no response regarding my refund. Never order from these!

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

They do a really great job

They do a really great job. At first I thought it was scam and was scared to enter my credit card data haha 🙈 when they sent me the tracking number of the parcel 1 day later I still was doubtful and thought that they maybe sent some invented DHL number. But the next day the parcel was delivered. The meds come directly from a local pharmacy because they do this completely legal with a doctors prescription. Everything about this shop is completely legit. The prices are ok and they are really fast. 10/10 would recommend ☺️

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

A year long customer - My best recommendations

I have been buying from DokterNow over a few years now. They always deliver VERY fast, normally with DHL. Only a few days.
I had a couple of problems with delivery - NOT caused by DokterNow, but with the delivery company. Support solved them quickly and with only one email.

I can only recommend them.

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Genuine Service

I was very skeptical when I ordered from DokterNow as I had just been scammed by a pharmacy from the USA. The other pharmacy I found in United Kingdom does now deliver orders abroad.
So, I was surprised that DokterNow fullfilled the order very fast and I received my medicine parcel through DHL. Hats off Dokternow. I fully recommend and I will be back once my medicines runs out.

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Request for Refund on Order Number: Order #173717

Good day,

I hope this message finds you well.
I ordered a medication with order number: Order #173717 at a sum of £178.29 (medication of £153.30 plus £24.99 shipping cost) but unfortunately, a sum of £214.41 was debited on my card by dokternow.com organization.

In view of this, I would like to request that the balance of £36.21 which was deducted in excess of the medication amount be refunded to the card through which the transaction occurred.

Screenshots of the order details as well as the amount deducted for the order is attached herewith for further evaluation.

Do not hesitate to contact me should you need further clarification or have any question.

Kind Regards

I have contacted them twice since 31 March 2025 but no response till date and the money was not refunded.

March 31, 2025
Unprompted review

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