DocOnCall Reviews 

100
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and accessible booking system and note that securing a medical consultation is remarkably quick and convenient. People deeply appreciate the professional doctors who listen attentively to health concerns and provide prompt prescriptions. Many consumers find this alternative service especially helpful when regular local appointments are completely unavailable. Some reviewers were not happy with occasional technical difficulties and communication delays during their scheduled sessions. A few consumers mentioned experiencing connection failures, unclear phone lines, or receiving incorrect prescription details that required extra time to resolve.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting quick appointment times and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting doctors who listen carefully and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the straightforward... See more

Response time

Customers had overwhelmingly positive experiences with response time, highlighting how quickly doctors call... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as accessible and cost-effective.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My consultation with Dr Sibghatullah Babar went very well. A very thorough Doctor who gave the time that I needed to discuss my health concerns. Dr Sibghatullah Babar gave plenty of advise... See more

Company replied

Rated 5 out of 5 stars

Excellent care. Dr. Diego Antonio Rodriguez Van Sijtveld took great care of me. In addition to showing empathy and listening carefully to my medical history, he addressed all of my questions and conce... See more

Company replied

Rated 5 out of 5 stars

Swift appointment. Easy to book and pay online. Very clear direction from the doctor and some additional advice and tips to ease my symptoms. Prescription emailed within 40 minutes to my local phar... See more

Company replied

Rated 5 out of 5 stars

Great service. From filling out a few details online first & then a phone call appointment with doctor within a 10 minute time frame, my own couldn't see me for 2 days. Doctor was professional & liste... See more

Company replied


Company details

  1. General Practitioner
  2. Child Health Care Center
  3. Doctor
  4. Medical Certificate Service
  5. Sports Medicine Clinic

Written by the company

At DocOnCall.ie, we believe getting medical help should be simple, fast, and stress-free. We're one of Ireland's leading online doctor and telehealth services, connecting you with IMC-registered Irish doctors for non-emergency care — from wherever you are, whenever you need us. Whether it's a sudden illness, a prescription you need refilled, a sick certificate for work, or a specialist referral, our doctors are here to listen and help. Every consultation is private, secure, and fully GDPR-compliant, so you can focus on feeling better — not paperwork. We're available 7 days a week, 7:00 AM to 10:00 PM, with one flat fee of €34.99 per consultation. No subscriptions, no hidden costs, no waiting rooms. Real doctors. Real care. Right when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(100)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The appointment availability was quick

The appointment availability was quick, I was able to give a summary of what the issue was before the start of the appointment. The dr spoke clearly and politely, asked all the right questions. My prescription was sent to my local pharmacy within 40 minutes.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service !

Dr Diego was brilliant - he genuinely listened, and genuinely cares. He didnt rush, and asked some really great questions. I felt so well looked after. Prescription was sent to the pharmacy so quickly too. Amazing service! Booking process was super easy too.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely dr asked me about my symptoms…

Lovely dr asked me about my symptoms and asked me about my medical history very thorough great advice thank you

September 2, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you so much for your kind words! We’re delighted to hear that you felt listened to and well cared for. Taking the time to understand your symptoms and medical history thoroughly is very important to us. We truly appreciate your lovely feedback and wish you continued good health! ❤️

Rated 5 out of 5 stars

Doctor Babar was very informative and I…

Doctor Babar was very informative and I didn't feel that I was being rushed.I would 100% recommend this DocOnCall service 👏

August 29, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your valued feedback. We’re delighted to hear that Dr Babar provided a thorough, informative, and patient-centred consultation. At DocOnCall, we are committed to delivering high-quality healthcare with the time, care, and attention each patient deserves. We sincerely appreciate your recommendation.

Rated 5 out of 5 stars

Great experience

Great experience, very good consult.

August 27, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your kind words. We’re pleased to know you had a great experience and found your consultation helpful. We truly appreciate your feedback. Look forward to help you again 😇

Rated 5 out of 5 stars

Brilliant service

Brilliant service, lovely Dr, sick cert and prescription sent immediately.

August 26, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for taking the time to leave us such a lovely review. We really appreciate your kind mention of the doctor and the quick turnaround for your sick cert and prescription. Wishing you a smooth recovery and all the very best.

Rated 5 out of 5 stars

Dr Diego Antonio Rodriguez Van Sijtveld

Marina V
Very simple and straight forward service. Dr Diego Antonio Rodriguez Van Sijtveld listened to me carefully and showed empathy. He addressed my issues and concerns straight away. Very grateful for DocOnCall and Dr. Rodriguez Van Sijtveld.

August 25, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you, Marina, for your thoughtful words. We’re grateful you felt listened to and understood, and that Dr. Rodriguez Van Sijtveld was able to address your concerns promptly. Thank you for trusting DocOnCall with your care — we’ll be here whenever you need us.

Rated 5 out of 5 stars

Swift appointment and excellent service.

Swift appointment.
Easy to book and pay online.
Very clear direction from the doctor and some additional advice and tips to ease my symptoms.
Prescription emailed within 40 minutes to my local pharmacy.

August 24, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your kind review and for sharing your experience. We appreciate your feedback on the smooth booking process, clear medical advice, and quick prescription service. Wishing you a speedy recovery, and we look forward to helping you again whenever you need medical advice.

Rated 5 out of 5 stars

Fantastic consult with Dr Sibghatullah…

My consultation with Dr Sibghatullah Babar went very well.

A very thorough Doctor who gave the time that I needed to discuss my health concerns.
Dr Sibghatullah Babar gave plenty of advise that I can take with me and bring into my daily life.

The booking was so accessible and the whole service was prompt and cost effective.
Fantastic service for anyone who can't get an appointment in their GP or for those afraid of the doctor.

August 22, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you so much for your kind and thoughtful review! We’re delighted to hear that you had such a positive experience with Dr Sibghatullah Babar and found the consultation thorough, helpful, and accessible. Your feedback means a lot to us. You’re always very welcome and we’re here anytime you need help or support. Wishing you continued good health! 🌟

Rated 5 out of 5 stars

Dr Diego Rodriguez was fantastic

Dr Diego Rodriguez was fantastic. Genuinely one of the best GP consultations I've had — attentive, knowledgeable, and took the time to properly listen instead of rushing through it. He explained things clearly and made sure I understood before we finished. You can tell he actually cares about getting things right for the patient. Highly recommend him if you get the chance to book with him directly.

August 19, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

We’re delighted to hear that Dr Diego Rodriguez left such a great impression. Taking the time to understand each patient and making sure they leave with clarity and confidence is at the heart of what we aim to provide. Thank you for recognising his dedication and for recommending our service. It was a pleasure looking after you, and please know that our team is always here whenever you need us. 🙏

Rated 5 out of 5 stars

Great service

Great service. Lovely doctor. Would highly recommend.

August 20, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for taking the time to share your feedback. It’s great to know you had a smooth experience and felt well looked after. Your recommendation is genuinely appreciated. Whenever you need us again, we’ll be here. 🙏

Rated 5 out of 5 stars

Straightforward and easy site to…

Straightforward and easy site to navigate. Plenty of available slots for doctors consultation. The doctor was polite, caring and efficient. I did not feel rushed during the consultation.

August 20, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for sharing your experience. Making access to a doctor simple, convenient, and unhurried is exactly what we aim for. We appreciate your kind words about the consultation and the care you received. You’re always welcome to use our service whenever you need medical support. 🙏

Rated 5 out of 5 stars

Useful and affordable

Useful and affordable

August 18, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for the feedback. We’re glad you found the service useful and affordable. We’re here whenever you need convenient access to medical care. 🙏

Rated 5 out of 5 stars

Very fast and very efficient thank you

Very fast and very efficient thank you

August 17, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your feedback. We know your time matters, so we aim to keep the process simple, efficient, and hassle-free. Thanks for choosing our service, and you’re always welcome whenever you need us again. 🙏

Rated 4 out of 5 stars

The doctor i spoke( Dr Diego

The doctor i spoke( Dr. Diego) with was very helpful, caring and knowledgeable.
There was a delay passed my appointment time Dr. Diego was very apologetic and there was no problem once I understood the delay

August 14, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you so much for your kind and thoughtful review! It was a pleasure caring for you, and we are delighted to hear that you found the consultation helpful and informative. We also truly appreciate your understanding and patience regarding the delay. Your feedback means a great deal to us. Wishing you all the very best! 🌷

Rated 5 out of 5 stars

Website is easy to use

Website is easy to use. Can pick suitable time for tele consult. Doctor was friendly and sympathetic. Sent prescription to local pharmacy. Would recommend and use service again.

August 13, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for sharing such a positive experience. It’s great to know that you found the booking system flexible and straightforward, and that you were able to arrange a consultation at a time that suited you. We’re especially grateful for your kind comments about the doctor’s approach and the ease of having your prescription sent to your chosen pharmacy. Your recommendation is sincerely appreciated, and we look forward to being there for you again whenever you need medical support.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very quick and reliable

August 7, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for the lovely feedback. We’re glad the service was fast and dependable, and we hope to be of assistance again whenever you need us. Wishing you good health 😊

Rated 5 out of 5 stars

So helpful and understanding

So helpful and understanding, couldn’t have asked for better service. Call within 10 minutes of booking appointment and it was quick and easy to book online. Would recommend to anyone who needs a doctor.

August 13, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for sharing your experience. It’s great to hear that you found our service prompt, straightforward, and supportive. Making access to healthcare simple and convenient is important to us, and we really appreciate your recommendation. 😇😇

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