GudFast India Reviews 

78
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the excellent physical condition of the devices, noting that phones look, feel, and perform just like brand new units right out of the box. Many people also praise the smooth everyday performance and budget-friendly pricing. However, some customers also noted persistent issues with delivery delays and extended waiting times for their shipments. Some people experienced functional problems with their items and faced difficulties when trying to secure prompt refunds or replacements. Others expressed frustration regarding the complete absence of cash on delivery options and unresponsive customer support services.

What people talk about most

Product

Consumers find product to be ambiguous, experiencing both great satisfaction and severe frustration. While... See more

Order

Customers consistently note ambiguous experiences with order fulfillment and delivery times. While some... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with devices that look and feel like... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some consumers praise fast and prompt delivery... See more

Website

Customers had ambiguous experiences with the website, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a trusted website I have recieved my product in good condition and the customer care services are helpful

Company replied

Rated 2 out of 5 stars

Dear Sir/Madam, Thank you for your response. I understand that COD is available only for selected products or locations. However, I would prefer to place the order using Cash on Del... See more

Company replied

Rated 5 out of 5 stars

I was actually worried when I first ordered but I was really happy when I received the product within a week and in really good working condition along with the charger. The customer support is also v... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store

Written by the company

Gudfast.com is your trusted online destination for high-quality refurbished iPhones and Android smartphones at unbeatable prices. We specialize in offering thoroughly tested, certified, and warranty-backed devices, providing customers with a smart, sustainable, and budget-friendly alternative to buying new. Fast shipping, reliable customer support, and a commitment to quality make Gudfast.com the smart choice for tech-savvy shoppers.


Contact info

3.2

Average

TrustScore 3 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(78)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bhai inse bhul ke nahi lena maine liya…

Bhai inse bhul ke nahi lena maine liya superb condition one plus11 9 aug ko liya or toota phuta de diya maine isliye in se kaha nahi kyunki 15day 30 baar phone kar ke maangaya or rajasthan Delhi Noida se aaya vapis bhejta to jo mila vo bhi jaata kabhi mat lena in se

9116921769 mera phone hei agar koi bhi log mujhe phone karege to mei in logo ki fraudness photo video sahit batau ga kyunki meine sare unboxing video banaye the per in logo se koi baat nahi ki jin ne 15 din mei 20 baar call karne per chipka hua repaired phone bheja un ke pass bhejta to phone vapas nahi aata shayad isi liye yahi local mei repair kara ke kaise bhi use kar raha hu aakhir 25801rs mehnat ki kamai ke the

August 9, 2026
Unprompted review
Rated 1 out of 5 stars

worst delivery time

I placed an order on 10 August 2026 ,it's been more than 10 days since i placed order but they did not shipped the product yet . order number 613009.
update after putting review on trust pilot, i got call from gudfast and they refunded my amount and ask me to delete review on trustpilot.

August 21, 2026
Unprompted review
Rated 1 out of 5 stars

don't buy any thing from gudfast .

don't buy any thing from gudfast
because after 7 month i open my iphone 12 for gas kit replacement then I realise they don't do good work on internal components there so many screws and three connector shield is missing . display is not even fitted properly
my experience is so bad from gudfast

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

This is my genuine review for this…

This is my genuine review for this company maine sare review read kare or muje Darr tha mere sath scam na ho jaye i ordered superb condition findx8 phone and I got mint condition no scratches with all accessories and all but Mera experience aacha tha doesn't mean sabka ho but superb he condition choose kare if u don't want too much risk and company doing there service best gradually phale k reviews kharab h kyuki company initially stage p ti but u can give chance to them

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor and unacceptable service

Very poor and unacceptable service. My shipment (Tracking ID: 90583960725) has been delayed for 12 days with no proper update or pickup. I have contacted customer support multiple times, but they keep saying “we are sending it” without taking any real action. This is completely irresponsible and highly disappointing. I strongly recommend avoiding this service. 1-star rating.

July 16, 2026
Unprompted review

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