All items ordered have been delivered to Bulgaria within 2 or 3 days in perfect condition and packaging. The quality of all products and brands on Glamuse is astounding. I was really impressed by th... See more
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The process to order was easy and efficient, the delivery was faster than expected and the packaging was very nice. I like the swimsuit, but the ability to adjust the straps more could be better to al... See more
We are from Poland and it's not easy to get high quality lingerie and swimsuits in reasonable prices here in our place. So that's why we buy from Glamuse- they offer very wide selection of bras, panti... See more
Great store, beyond anything I expected! Huge choice, hard to choose 😊 I bought Livy and Aubade bikinis and they are fabulous!! Customer service is excellent and shipping is fast. Got my order in thr... See more
Company details
About Glamuse.com
Written by the company
Fondée en 2011, Glamuse est la destination de référence en lingerie féminine et maillots de bain haut de gamme.
Pensé pour les amoureuses de dentelle fine et de confort, le site rassemble le savoir-faire des plus belles maisons et créateurs. Avec plus de 80 marques et 18 000 modèles (soutiens-gorge, culottes, guêpières, corsets, lingerie de nuit, lingerie sexy…), sa vocation est de sublimer chaque femme grâce à un large éventail de tailles et de coupes.
Pour vous guider vers l'accord parfait, une équipe d'expertes répond à vos questions et vous conseille personnellement.
Ce soin du détail se prolonge jusqu'à l'expédition : vos pièces sont délicatement glissées dans un écrin élégant, avant d'être envoyées vers une cinquantaine de pays à travers le monde.
Founded in 2011, Glamuse is the premier destination for high-end women’s lingerie and swimwear.
Designed for lovers of fine lace and comfort, the platform brings together the unique craftsmanship of the finest Maisons and designers. Featuring over 80 brands and 18,000 styles (bras, panties, nightwear, sexy lingerie…), its mission is to enhance every woman with an extensive range of sizes and fits.
To guide you toward the perfect fit, a team of experts is available to answer your questions and provide personalized advice.
This attention to detail continues right through to dispatch: your pieces are delicately placed in an elegant signature box before being shipped to over fifty countries worldwide.
Nos engagements pour une expérience privilégiée
Expédition le jour même et accompagnement sur-mesure
Préparation immédiate et livraison express
Toute commande passée avant 17h00 (heure de Paris) est préparée avec soin et expédiée le jour même. Vos pièces vous parviennent ensuite rapidement grâce à différentes options de livraison express à travers le monde.
30 jours pour changer d'avis
Prenez le temps d'essayer vos pièces en toute sérénité. Vous disposez de 30 jours pour effectuer un retour si un modèle ne vous convient pas. Les démarches sont simples et peuvent être offertes selon votre pays de destination.
Une sélection pointue
Pour répondre aux envies de chaque femme, le catalogue rassemble plus de 80 grandes marques françaises, internationales et de créateurs. Avec plus de 18 000 modèles, il permet de sublimer toutes les silhouettes avec justesse.
Une écoute attentive
Avec une note de 4,8/5 basée sur plus de 150 000 avis authentiques, la qualité du service est une priorité absolue. Une équipe d'expertes est à votre disposition par téléphone, par e-mail ou via les réseaux sociaux pour vous accompagner personnellement.
___
Our Commitments to an Exceptional Experience
Same-Day Dispatch & Express Shipping
Any order placed before 5:00 PM (Paris time) is carefully prepared and dispatched the very same day. Your pieces then reach you swiftly through our various worldwide express delivery options.
30 Days to Decide
Take the time to try on your pieces in the comfort of your home. You have 30 days to return an item if a style does not suit you. The process is straightforward, with complimentary returns available depending on your location.
A Curated Selection
To fulfill the desires of every woman, the catalog brings together over 80 leading French and international brands, as well as renowned designers. With more than 18,000 styles, it flawlessly enhances every silhouette.
Attentive Customer Care
With a 4.8/5 rating based on over 150,000 verified reviews, service quality is an absolute priority. A team of experts is available by phone, email, or through social media to provide you with personalized guidance.
Contact info
4.8
Excellent
34K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fast delivery
Fast delivery, size chart true to size, as per the picture, good quality and discretion
November 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I am writing this review because…
I am writing this review because Glamuse has failed to adequately address what I believe to be an incorrect charge on my account. Despite repeatedly explaining the situation and providing proof of my transactions and orders, I have received no meaningful resolution. Instead, I have been left to investigate and resolve the issue myself.
I am deeply disappointed and frustrated by the lack of accountability and customer support throughout this process. At no point has Glamuse offered a reasonable solution, meaningful assistance, or a clear path toward resolving the issue.
This experience has significantly undermined my trust in the company. I would caution potential customers to be aware of how disputes are handled, as my experience has been extremely disappointing. A company should be willing to investigate questionable charges and work with its customers toward a fair resolution, and Glamuse has failed to do so in my case.
October 15, 2026
Unprompted review
Reply from Glamuse.com
We are truly sorry for the inconvenience caused. Because the transaction was processed directly through PayPal, their internal payment and security protocols are outside our control. This is why we suggested contacting their support team, as they are the only ones authorized to handle and resolve account-level holds.
Delivery and product quality are the…
Delivery and product quality are the best of the best
October 29, 2026
I went to pick up the order and seur…
I went to pick up the order and seur didn’t leave it in there
Can you tell me where is my order?
October 29, 2026
Reply from Glamuse.com
We are sorry for this delivery problem, which is beyond our control.
We have contacted Colissimo and opened an investigation to obtain more information about the delivery of your package.
We will keep you posted.
Glamuse Team
Nothing in the box.
Well , since the box was emty ,its difficult to be positive. I have explained the situation and received a ticket 47EOE6. Hopefully you will send new boxers as promised.
Regards
Johan Chr. Borchgrevink
October 21, 2026
Reply from Glamuse.com
HI,
We have indeed received your request and we apologize again for this inconvenience.
A response to your case has been sent to you today.
Best regards
Glamuse team
They don’t clearly state that it’s only…
They don’t clearly state that it’s only one return label per order and did nothing to help when it came to returning an order. If it was more clearly stated I would’ve made sure to return all items together knowing you only get one return label. Will not be ordering from here anymore.
October 22, 2026
Unprompted review
Reply from Glamuse.com
Hi, We are sorry to hear that you were not fully satisfied with your shopping experience. The one-label policy is noted during the return request process. You can of course send back the remaining items, and we will issue a refund as soon as we receive them. Regards, Glamuse customer service.
Flawless Purchase needing Slight Design Adjustment
The process to order was easy and efficient, the delivery was faster than expected and the packaging was very nice. I like the swimsuit, but the ability to adjust the straps more could be better to allow more support, compared to a similar Sunflair swimsuit that I purchased in store years ago. That suit is still in great shape. I need just a little more tightness with the straps for better support, so I will have to alter them. The swimsuit was on sale and a budget friendly compared to some the other more expensive ones. It met my specifications for material, chlorine resistance and care. Other than that I would order the Sunflair brand again. Thank you!
October 20, 2026
Never before experienced such a flawless online app for lingerie and swimwear
All items ordered have been delivered to Bulgaria within 2 or 3 days in perfect condition and packaging.
The quality of all products and brands on Glamuse is astounding. I was really impressed by the materials and soft touch of all items lingerie and sleepwear.
Moreover the sizing instructions and smart size recommendations of the app are what made the entire experience perfect - I ordered more than 20 different bras models from different brands and did not return even a single one. Amazing! Thank you Glamuse!
October 18, 2026
Most comfortable bras I’ve had .Prompt…
Most comfortable bras I’ve had .Prompt service delivery as well
October 9, 2026
Delivery service and quality of product
October 6, 2026
Real fast delivery.
October 4, 2026
Best experience
Best experience , fast delivery and where I find my lovely lenjerie makers I like .
October 3, 2026
Super super
October 3, 2026
AI customer service - how extremely sad
The website, offer and choice is great.
The customer service (AI) is just horrible.
September 29, 2026
Reply from Glamuse.com
Hi,
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciate the quality of our website, our range of products and the breadth of our selection!
However, we are sorry to hear that your experience with our customer service did not live up to your expectations.
We would, however, like to reassure you: we do not use any artificial intelligence systems or chatbots to respond to our customers. Our entire Glamuse customer service team is made up of passionate people, who strive every day to provide the best possible support.
If you were not entirely satisfied with your most recent interaction, we would very much like to understand what happened so that we can improve. Please do not hesitate to contact us directly by email so that we can discuss the matter together.
Best regards,
Glamuse
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