Where is my order??
My order (151977 ) was supposed to be DELIVERED on April 22, but it is now April 24 and my order hasn't even been processed yet.
I asked FOUR TIMES during the design process if my order would be delivered on time and I was assured "the delivery time will be met". Once I accepted the proof however there has been no additional progress on my order and I can't get in touch with anyone at this company ever since.
I have called multiple times and have been on hold for over 30 minutes each time with no one answering. I have used the Chat Bot which has "emailed" the company on my behalf with an "urgent message" and have not received any response, and I have also directly emailed the company with no response of course.
I am going out of the country for an international business trip next week which is what I needed this order for, so having it be "late" is not acceptable. I will be filing a chargeback on my credit card ASAP to get my money back.
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