I was looking for flight compression socks that had patterns and different colours and came across this supplier after a google search. The socks seems good and I ordered two pairs with their promotio... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The socks are very low quality, thin synthetic material and obviously drop shipped from China. Beware that due to the fact that they are drop shipped, they “customer service” does everything possible... See more
Company replied
Aboslute scam, they're trying to sell cheap Chinese product as something medical and of reasonable quality. Feels and smells awful plastic, I didn't even want to try them on. Massive problem with th... See more
Company replied
The order took 14 days to arrive , not the 5 to 7 stated. I am still going through the process of trying to send them back but customer services just replies with...im sure they will come in useful i... See more
Company replied
2.3
Poor
212 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 month
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Very poor company
Very poor company - avoid like the plague!!!!
Sizes are way out & the refund policy is not adhered to so you will not get your money back.
September 1, 2026
Unprompted review
Reply from Gosnox
Hi Louise,
We’re sorry to hear about your experience with the sizing and return process. We understand how frustrating it is when the fit isn’t right and you feel that your concerns haven’t been resolved.
We’d appreciate the opportunity to review your case personally and see how we can assist. Please contact us at support@gosnox.com and use “Trustpilot” as the subject so we can locate your order and look into this further.
Kind regards,
Rose | SNOX Support
I never received my order
I ORDERED COMPRESION SOCS A MONTH AGO I PAID R571.00 BUT I HAVE NEVER RECEIVED IT
IT IS A SCAM
September 3, 2026
Unprompted review
Won't refund for wrong size sent
They've sent wrong size I can't even get item over my foot. Won't refund money
August 28, 2026
Unprompted review
Very good quality at a very good…
Very good quality at a very good prices!! Customer service great!!! Thank you for the good work of the Snox team!!!
September 1, 2026
Unprompted review
Reply from Gosnox
Hi Paun,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of your SNOX socks and our customer service.
It truly means a lot to our whole team. Thank you for choosing SNOX!
Kind regards,
Rose | SNOX Support
Bought 2 pairs BOGO for $50 TERRIBLE FIT
Bought 2 pairs BOGO for $50. They were way too tight despite the measurement on the site. They wouldn't let me return even the unused pair but suggested there next size up for a discounted $25 which I paid. The next size up were hardly any bigger and still way too tight. They are offering a 10% refund. $7.50!!! So I’m out $75 and no socks. Very bad company.
August 12, 2026
Unprompted review
Reply from Gosnox
Hi Heather,
We’re sorry to hear that the fit was not right for you and that you’re unhappy with how your case was handled. We understand how frustrating it is when the sizing doesn’t meet your expectations.
We’d really appreciate the opportunity to review this with you personally. Please contact us at support@gosnox.com and use “Trustpilot” as the subject so we can look into your order and see how we can help.
Kind regards,
Rose | SNOX Support
The order took 14 days to arrive
The order took 14 days to arrive , not the 5 to 7 stated. I am still going through the process of trying to send them back but customer services just replies with...im sure they will come in useful in the future ! I am going send them back to the poland address and make up my own returns form because they refuse to send me one. Do not order from these people they are nothing but scam artists. If you buy something online and need to return it by law it should not be this difficult.
I have finally managed to return my parcel which has cost £14.20 !!! Buyer beware !
August 25, 2026
Unprompted review
Reply from Gosnox
Hi Emma,
We’re sorry to hear about your experience with the delivery time and return process. We understand how frustrating it can be when things don’t go as smoothly as expected.
We’d really like the opportunity to review your case and see how we can assist. Please contact us at support@gosnox.com and use “Trustpilot” as the subject so we can locate your order and look into this personally.
Kind regards,
Rose | SNOX Support
Not bamboo
I ordered several pairs, because I wanted compression socks that had some natural materials. It is not true that they contain around 50% bamboo, because I compared them to other brands which have a totally different feel than these. The SNOX feel like the cheapest, probably most carcinogenic material possible. I cannot even wear them because of this, and the return process is so bad: I cannot get a refund.
August 26, 2026
Unprompted review
Reply from Gosnox
Hi Louise,
I’m sorry to hear that you were disappointed with your experience.
Our SNOX socks are made with 46% bamboo fibre, 46% polyester, and 8% elastane, as stated in our product information. We’re sorry they did not feel as you expected.
If you’d like us to review your order and return concerns personally, please email support@gosnox.com with “Trustpilot” as the subject, and we’ll be happy to look into your case.
Kind regards,
Rose | SNOX Support
I ordered snox on the 8th of August…
I ordered snox on the 8th of August 2026 today the 25th August 2026 I am still waiting for my order.... I think I got scammed. so posting this here to warn anyone interested in buying them. they look nice but be careful.
I wish I had read the reviews before ordering the non existent snox. I guess that money is lost now. Hope this review helps someone else not to order and lose money.
August 25, 2026
Unprompted review
Reply from Gosnox
Hi Elenese,
I’m sorry to hear about the delay and understand your frustration.
I’d be happy to look into your order and check the current delivery status for you. Please email us at support@gosnox.com with “Trustpilot” as the subject, along with your order number or the email address used at checkout.
I’ll be happy to investigate this personally.
Kind regards,
Rose | SNOX Support
Low quality and no refund/return
The socks are very low quality, thin synthetic material and obviously drop shipped from China. Beware that due to the fact that they are drop shipped, they “customer service” does everything possible to not allow a return and refund and you will end up having your time wasted. Do not try these you will regret it.
August 24, 2026
Unprompted review
Reply from Gosnox
Hi Nathalie,
I’m sorry to hear that you were disappointed with the quality of the socks and your experience with us.
We take customer feedback seriously and would be happy to look into your concerns regarding the product and your experience.
If you’d like us to review your case personally, please contact us at support@gosnox.com with “Trustpilot” as the subject, and we’ll be happy to assist.
Kind regards,
Rose | SNOX Support
Horrible service and quality
Horrible service and quality. Dont buy from this place. The socks are made from very rough, scratchy, cheap non breathable materials and you cant refund them. They state they wont accept worn and used socks. Even if you havent worn then and only touched them to feel the fabric. They wont accept refund and will only offer 10% refund or 50% off coupon. So either you get a very small portion of your money back or you give them more money and receive another shitty product you cant refund LOL
August 24, 2026
Unprompted review
Reply from Gosnox
Hi Harryvandesunweb,
I’m sorry to hear that you were disappointed with your experience. We always aim to provide clear support and find a fair solution for each customer.
If you’d like us to review your case again, please email support@gosnox.com with “Trustpilot” as the subject, and I’ll be happy to look into it personally.
Kind regards,
Rose | SNOX Support
Bad Quality
It took a long time to arrive and the quality... It's pure plastic (stinks) and doesn't even reduce swelling on my legs (I've been using it now for 2 weeks roughly).
August 20, 2026
Unprompted review
Reply from Gosnox
Hi Kinga,
I’m sorry to hear that the delivery took longer than expected and that you were disappointed with the material, smell, and level of compression.
We’d really like the opportunity to look into your experience and see how we can assist. Please email support@gosnox.com with “Trustpilot” as the subject, along with your order number, and I’ll be happy to review this personally.
Kind regards,
Rose | SNOX Support
Terrible Experience
Terrible experience from start to finish. I bought the compression socks due to the money back guarantee however this is more of a 'money back if they feel like it guarantee'.
The socks were really poor quality with the stitching design restricting the compression and were certainly not worth the price they are charging for them and when I decided to return them their customer services team has taken 4 weeks and I am still no closer to a return. Firstly they tried to sell me more socks and charge me more while saying I could keep the first order (without refunding it) and now they are only offering a partial refund because the money back guarantee doesn't cover products that include offers which is everything on their site.
July 27, 2026
Unprompted review
Reply from Gosnox
Hi Sandi,
I’m sorry to hear that you were disappointed with your experience. I understand your frustration regarding the return process and the communication you received.
If you’d like us to review your case again, please email support@gosnox.com with “Trustpilot” as the subject, and I’ll be happy to look into it personally.
Kind regards,
Rose | SNOX Support
Don’t buy…
Wish I would have checked trustpilot before buying. Do NOT buy.
My experience: I bought 2 pairs since me and my son were going on a long airplane trip. We both put on the snox at home and about 1 hour later while at the airport both my son and my feet were burning and our legs started to hurt. About 3 hrs later while on the plane we were both in severe pain and we wanted to take the snox off. My son did and used my spare socks I had but unfortunately I had to keep the horrible SNOX on and I’ve never been in so much pain and so uncomfortable with my feet.
I’ve worn compression socks before with zero issues. But these are not made right. DON’T BUY THESE.
July 18, 2026
Unprompted review
Reply from Gosnox
Hi Mihaela,
I’m very sorry to hear about the discomfort you and your son experienced while wearing the socks. We take feedback like this seriously, especially when a product causes significant discomfort.
We’d really like to review your order and understand what happened. Please email support@gosnox.com with “Trustpilot” as the subject, along with your order number, and I’ll be happy to look into this personally.
Kind regards,
Rose | SNOX Support
Customer Service was excellent
Customer Service was excellent. I ordered the wrong size and Rose from Snox went out of her way to help me find the right size and even arranged an extra discount. She just made the whole process so simple and pleasant. Also, the compression socks are wonderful and comfortable.
August 3, 2026
Unprompted review
Reply from Gosnox
Hi Carol,
Thank you so much for your wonderful feedback! It was truly a pleasure helping you find the right size, and I’m so happy to hear that you’re enjoying the comfort and compression of your SNOX socks.
Your kind words mean a lot to me, and I really appreciate you taking the time to share your experience.
Kind regards,
Rose | SNOX Support
Absolutely NOT worth the price
Absolutely NOT worth the price!
They are cheaply made and they leave marks, they can feel awful on the skin after hours of use. Totally not recommend it, other than the colors are pretty nothing else goes for this brand. Do not get fool what a waste of money.
August 15, 2026
Unprompted review
Reply from Gosnox
Hi Sarai,
I’m sorry to hear that the socks didn’t meet your expectations, particularly regarding the comfort and feel after extended wear.
We’d really appreciate the opportunity to understand what happened and see if we can assist. Please email support@gosnox.com with “Trustpilot” as the subject, and I’ll be happy to look into your experience personally.
Kind regards,
Rose | SNOX Support
Really bad customer service
Really bad customer service. I emailed twice and had no response.
August 15, 2026
Unprompted review
Reply from Gosnox
Hi Tracy,
I’m sorry to hear that you haven’t received a response to your emails. We always aim to respond as quickly as possible, and I’m sorry this wasn’t your experience.
Please email support@gosnox.com with “Trustpilot” as the subject, and I’ll be happy to look into this personally.
Kind regards,
Rose | SNOX Support
Return policy it’s FAKE
They say they accept return but it’s not true!! I’m so mad. No compression at all, and feet size S it’s way too long.
July 12, 2026
Unprompted review
Reply from Gosnox
Hi Tracy,
I’m sorry to hear that the fit and compression weren’t what you expected, and I understand your frustration with the return process.
We’d be happy to review your case and see how we can assist. Please email support@gosnox.com with “Trustpilot” as the subject, along with your order number, and I’ll be happy to look into it personally.
Kind regards,
Rose | SNOX Support
Very poor quality
Really poor quality socks which offer very little, if any, compression. Can’t even return as the customer is expected to arrange return to the US or Poland which will obviously be costly and time consuming, also just can’t be bothered with the hassle and all the hoops you have to jump through to even arrange the return in the first place. Save your money and time and don’t bother buying them in the first place.
August 10, 2026
Unprompted review
Reply from Gosnox
Hi Mollie,
I’m sorry to hear that you were disappointed with the socks and the return process.
Our socks are designed to provide 15–20 mmHg graduated compression, but I understand that the level of support may not have felt as expected for you.
If you’d like us to review your experience and see how we can help, please email support@gosnox.com with “Trustpilot” as the subject, and I’ll be happy to look into your case personally.
Kind regards,
Rose | SNOX Support
Less than one
Less than one. Appalling company . Took weeks of wrangling to get their return address. Had to go to my bank and solicitor to initiate legal proceedings . They promised to pay my return postage of £ 31.75 but since have refused to do so . I will pursue this because a principle is a principle. They are taking advantage of people that need this help and support
June 18, 2026
Unprompted review
Reply from Gosnox
Hi Julianne,
I’m sorry to hear about your experience and the frustration caused by the return process and postage reimbursement.
We’d like the opportunity to review what happened, including the communication regarding your return postage. Please email support@gosnox.com with “Trustpilot” as the subject, along with your order number, and I’ll be happy to look into your case personally.
Kind regards,
Rose | SNOX Support
Ordered a pair of deep purple socks and…
Ordered a pair of deep purple socks and received a pair of burgundy instead. I knew I had burgundy but customer service refused to accept that, until after several emails back and forth. Now I am waiting for a replacement but I am not hopeful. Wasted my time and wished I never ordered in first place.
August 7, 2026
Unprompted review
Reply from Gosnox
Hi YYC,
I’m sorry to hear about the confusion regarding the colour you received, and I completely understand how frustrating it must have been to go back and forth with our support team.
I’m glad a replacement has now been arranged, and I hope it reaches you promptly and resolves the issue.
If you’d like us to review anything further, please email support@gosnox.com with “Trustpilot” as the subject, and I’ll be happy to look into it personally.
Kind regards,
Rose | SNOX Support
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