GoTranscript | 100% Human-Made Reviews 

834
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have been blocked since Saturday because the Urdu transcription quiz is technically bugged. It marks every correct answer as 'Wrong'. I have sent 3 follow-up emails including 1 escalation emai... See more

Rated 5 out of 5 stars

I'm honestly completely amazed. I never write reviews, but feel compelled to by how impressive this service is. I placed an order for nearly 8hrs of audio, in Spanish (accent is less common than Spani... See more

Rated 1 out of 5 stars

I have answered each and every question for Punjabi Language (which was very easy) correctly by going through its Guidelines. But system always marking my answers as wrong. Very Frustrating.

Rated 5 out of 5 stars

GoTranscript did a great job of transcribing three .mp4 files. They were able to decipher some areas of hard to understand voices as well as the technical terms used. Had a problem with the transmissi... See more

Company details

  1. Audio Transcription Service
  2. Medical Transcription Service
  3. Transcription Service
  4. Translator

Written by the company

GoTranscript is a leading global provider of transcription, translation, subtitling, and captioning services. Backed by a team of highly skilled professionals, we combine human expertise with cutting-edge technology to ensure unparalleled accuracy, fast turnaround times, and competitive pricing. Whether you’re an individual seeking a quick transcript for a podcast or a large corporation in need of multilingual translations, our user-friendly platform simplifies your workflow—so you can focus on what truly matters. We pride ourselves on delivering top-quality results for clients of all sizes and industries, including legal, academic, media, and business sectors. Our dedicated customer support team is available 24/7 to answer questions, address concerns, and guarantee a smooth, hassle-free experience. At GoTranscript, your privacy is our priority—every file is handled with strict confidentiality and robust data protection measures. Trusted by thousands of satisfied customers worldwide, GoTranscript consistently earns high ratings and positive reviews, thanks to our commitment to accuracy, speed, and exceptional service. Discover how our world-class solutions can elevate your content today—partner with GoTranscript and experience transcription excellence firsthand.


Contact info

3.2

Average

TrustScore 3 out of 5

834 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(834)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GoTranscript’s transcription service

GoTranscript’s transcription service is 100% human-made and extremely accurate, with multiple checks in place to ensure quality. Even if your audio contains a lot of background noise, multiple languages, or challenging accents, they have native and native-like speakers who can accurately transcribe it.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Frustrating

I have answered each and every question for Punjabi Language (which was very easy) correctly by going through its Guidelines. But system always marking my answers as wrong. Very Frustrating.

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

No feedback on failed assessments

No feedback on failed assessments

Applied as a Yoruba transcriber/reviewer. The qualification quiz demands careful judgment calls on style-guide rules—clean vs. full verbatim, sound event notation, false starts, capitalization.

I went through the guidelines thoroughly and answered based on the documented rules, confident in my reasoning.

Result: failed, with zero breakdown of which questions or why. Just pass/fail. No way to know if I made real errors or if the scoring system glitched and given how carefully I worked through it, a system issue seems plausible.

If you're asking skilled linguists to invest time in qualification, give them visibility into results. Can't recommend committing time here until that changes.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

Account block for 4 days no response

I have been blocked since Saturday because the Urdu transcription quiz is technically bugged. It marks every correct answer as 'Wrong'.

I have sent 3 follow-up emails including 1 escalation email. It has been 4 business days with zero human reply. This is unacceptable.

Please unblock my account or fix the quiz.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Working experience

I've had a positive experience working with GoTranscript. The work is flexible, the platform is straightforward, and payments have been reliable. Job availability varies, but overall it's a good option for freelancers looking for remote work.

January 2, 2026
Unprompted review
Rated 4 out of 5 stars

my experience in GT

since I am writing this type of review for the first time. My review on Gotranscript is that it really pays for transcribing the given language file. It is a real site that really pays. Someone thinks that it's a scam, but I have earned lots of dollars from this page. So, anyone interested in working online, please first pass the language test, then transcribe the language file, and start earning.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Please don’t waste your energy working…

Please don’t waste your energy working for these scammers. They only pay you a very small amount of money while making you do a lot of work and wasting your time. They never clarify anything — they just want to use you and convince their clients to pay them well. They get 99%, while you get 1%. These are scam brokers.”

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with GoTranscript. The transcription quality is accurate, and the delivery time was on point. The platform is simple to use, and everything was handled professionally.
Overall, a reliable service that I would definitely recommend.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

So bad 😡😡😡😡😡

So bad 😡😡😡😡😡
All my answers are correct but they are telling you, you are wrong 😡😡
Please don't waste your time signing up as a transcriber it's so frustrating 😡😡😡

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

I worked as a transcriber for them

I worked as a transcriber for them. Initially, they rated my accuracy at 98%, but about a week later, they gave me a 1-star rating and claimed my accuracy was 0%. I had no right to appeal and was summarily dismissed. They exploited me, paying less than $6 per hour of transcription.

To be honest, this is pure labor exploitation just to line their own pockets. If anyone asks which website has the worst experience and service, I would say it's GoTranscript. I can't believe they are still in business today. Frankly, this company deserves to go bankrupt so they can no longer exploit people like this

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Am being owed a full week's pay

Am being owed a full week's pay. I have no option but to go public. Despite my numerous attempts to reach support and being referred from one department to the other. Who has a solution to such acts by these companies?

February 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look