Budgey Cashback Reviews 

I received many times cashback with Holidaycheck from other cashback companies.
Budgey was the first one that did not work.
Not recommended

I have been using this app for years when it was called Widilo. Used to work just fine, from time to time the payouts might be delayed but at least they would be remitted in the end.
Now, after one and a half month, my payout, around £50, is still pending and it looks like no actual customer service atm. Some users seemingly have the same issue and I'd suggest no to use it, at least not for the time being.

Update 24.07.26:
My withdrawal was finally processed on 22 July and I received the bank transfer today. I still feel that 7 weeks is an unacceptable time to wait considering their own timescales say 10 working days.

I joined in October 2025, finally had enough cashback to withdraw in early June 2026, still not had the withdrawal.
I selected bank transfer so I could get the full amount and it’s shown as pending since 4 June.
I’ve raised a ticket and it’s now been 15 working days, no response. I don’t hold high hopes that I’ll actually get the withdrawal.

It’s a shame as the offers seem good and process in a fairly quick time but clearly the aim is to hold onto your cashback for themselves.

Most of my experience with budgey was okay, for me other cashback providers were quicker to acknowledge the cashback and also do not have such a high hurdle for payout.

The biggest problem for me is the customer support. I made a purchase for some new chairs which were quite expensive. There was a 7% cashback with budgey but they based the cashback value from a wrong (lower) prices.

Problem #1: You can only submit a support ticket after the cashback is received, so I had to wait for a few months before being able to write a ticket to the customer support. Of course I attached the invoice where the price (including tax value) were all listed (which is needed for the cashback calculation).

They then received and replied to me that they will check in with the shop where I bought it. So far so fine.

Problem #2: After another month of waiting on the response from the partner shop they said: "After reviewing and consulting with our partner shop, we regret to inform you that we are unable to accommodate your request" (translated from German to English). There was exactly no reasoning behind the closing of the ticket and why my request was shutdown. I provided all the information they need and I get no explanation or reasoning why they calculated the price for the cashback way lower.

Of course errors may happen, and since you can not respond in the old ticket(?!) I created a new one with all the information again and the reference to the old ticket.

After a week I did receive the same automated messages, again with no information or reasoning at all!

There is not even another option to get in contact with them except for their rigid ticketing system, there seems to be no human support contact available actually reading the content and invoices I provided.

My advise: Stay away!

I bought giftcard on budget.de, my order was suspended and they ask me to give me id and my cards. I sent them the pictures then they stop responding, keeping all my giftcards!

Do not sign up it’s a con it’s taking me over a year to get to the min £20 payment. Of which 28 days after I requested it still hasn’t arrived the communication is absolutely shocking. I don’t hold out for the payment it’s about getting your data for free probably oh and on top of the Microsoft edge chrome and safari have blocked the website from working on your browser

What an absolute joke. I'm waiting since September 2025 (and also on another from November 2025) to receive both of my cashbacks from Brittany Ferries. What a farce. Due to book my ferry return trips again for this Sept and won't be using this shower 😔

I transferred cashback to my bank account in September, and it has still not been received in my bank account. Despite having contacted them twice, they have closed my requests - total scam and not worth the effort

Very slow and unreliable. App now seems to be completely defunct and I can't access my saved up cashback. Do not use.

They don't give more than £100 cashback from Western Union. I provided all the details of my purchase however they waited me many months in their customer service conversation, at the end they automatically closed the ticket and claimed that no evidance. Scam!

Is there something wrong with the app?I can't seem to log on .tried deleting it and re opening it but I keep getting an error.

My favorite Cashback app to save on groceries every day

Fast, good without any problems

I have shopped numerous times through this site last year in July and have still not received my cashbcak, i have emailed and contacted customer services on numerous occaions but never get a reply

Good app built cashback up quite easily, tried to withdraw it they stated 10 working days now on 11 days still pending.

I have used Widilo for some time, believe I have some money there. Every time I go to a site where there is cashback the Budgey box comes up, very annoyingly. I have tried three times to download it on my computer so that I can continue to get cashback all I get is the same box telling me to download it. Help, someone, please. I am losing out on my cashback.

Absolutely useless. I spent ages building cashback to meet the threshold and withdraw my money. I requested a withdrawal and they sent the wrong amount to my bank. When I queried it, they were only able to issue the missing amount as more cashback (which I cannot withdraw) instead of just sending the rest to my bank to make up the amount I should have received. Refused to change their minds and closed off my contact.

Great customer service whenever something doesn’t process automatically correctly. Also really smooth process when it comes to withdrawing your cash back.

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