I knew about this site through my mom, Ive placed my first order 27.10 for 76 euro and after two day they only start processing my order at warehouse. I was already surprised but patient. Then a day... See more
Company replied
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See what reviewers are saying
My cat loves his food. He is a picky boy, but lad is always first in line to receive his bowl of Hill's Prescription Diet C/D Multicare Stress Urinary + Metabolic kattenvoer met kip. He is still... See more
Company replied
Brekz has a ton of variety for cats and dogs. I purchase a monthly supply with different types of high protein wet food and am able to buy kibble according to the needs of my pets for a month. The Bre... See more
Company replied
Brekz has become my go-to store for my pets. I have a dog, Bink, and three cats (Gundemaro, Chispita and Rici), so I need variety and good prices, and I always find everything I’m looking for her... See more
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Company details
- Pet Store
- also in
- Pet Supply Store
About Brekz.nl
Written by the company
Elke dag vertrouwen duizenden huisdiereigenaren op Brekz om hun trouwe metgezellen de beste zorg te bieden.
Als specialist in voeding en accessoires voor honden, katten, vogels en knaagdieren, biedt Brekz een uitgebreid assortiment van topmerken tegen scherpe prijzen.
Waarom kiezen voor Brekz:
• Bespaar tot 40% op veel bekende merken
• Groot assortiment, inclusief exclusieve producten die je alleen bij Brekz vindt
• Gemakkelijk en snel bestellen
• Thuisbezorging met tracking via onze betrouwbare partner DPD
• Meer dan 25 jaar ervaring in dierproducten
• Klantenservice die altijd klaarstaat om te helpen
Wat onze klanten waarderen:
Onze scherpe prijzen, hoogwaardige producten en het ruime aanbod voor hun dieren
Altijd bezig met verbeteren:
We werken continu samen met onze logistieke partners om levertijden en leveringskwaliteit te optimaliseren, zodat jouw bestelling altijd veilig en op tijd aankomt
Ontdek onze winkel: https://www.brekz.nl/
Online dierenwinkel Brekz.nl
Written by the company
- Onze klantenservice staat voor u klaar – snel en behulpzaam
- Vragen? Bel ons op 0031-307210921 (maandag t/m vrijdag van 9.00 tot 13.00 uur). Of neem direct contact met ons op via het contactformulier op onze website. E-mail: service@brekz.nl (wij reageren zo snel mogelijk).
Waarom kiezen voor Brekz?
Competitieve prijzen, een ruim assortiment en meer dan 25 jaar ervaring voor uw dieren.
Wij maken dierenvoeding en -producten toegankelijk voor iedereen, met een sterke focus op prijs, keuze en kwaliteit.
Ruim assortiment
Een zorgvuldig geselecteerd aanbod van A-merken voor honden, katten, vogels en knaagdieren, inclusief exclusieve producten van Brekz.nl
Competitieve prijzen
Profiteer het hele jaar door van scherpe prijzen en kortingen tot wel 40% op vele topmerken.
Levering met track & trace
Snelle verzending en levering aan huis met betrouwbare track & trace via onze logistieke partners.
Betrouwbaar
Meer dan 25 jaar ervaring in dierenproducten en duizenden tevreden klanten die ons dagelijks vertrouwen.
Contact info
Computerweg 2, 3542 DR, Utrecht, Netherlands
- +31307210921
- service@brekz.nl
- brekz.nl
Elke maand onweerstaanbare aanbiedingen!
3.9
Great
58K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Always Great!
November 2, 2026
Reply from Brekz.nl
Dear Monika Lawnicka,
Thank you very much for your positive feedback. We hope to welcome you back as a customer in the future.
Best regards,
Vera, the Brekz Team
Terrible service. They cancelled my order.
I knew about this site through my mom, Ive placed my first order 27.10 for 76 euro and after two day they only start processing my order at warehouse. I was already surprised but patient. Then a day after 31.10 they informed me “Due to a high volume of orders at our warehouse, the delivery will take a little longer than we originally anticipated”
2.11 I send a mail that I still didn’t get my order and not even a shipping confirmation. That my cat have no food for a week and I’m very disappointed. On what they reply that my order was not processed due to a system error.!! And after I agreed on their suggestion proceed it manually and send ASAP they canceled my order and inform I’ll get my money back due 14 days. Just terrible service. I were waiting for nothing. I order on bol.com and get it the next day. I’m very disappointed in this company Brekz.
I don’t recommend nobody to order there.
November 3, 2026
Unprompted review
Reply from Brekz.nl
Dear Vika Shevchenko,
Thank you very much for your message. We’re sorry you didn’t receive your order. I’ve since been informed that the purchase amount for your order will be refunded as soon as possible.
Best regards,
Vera, Brekz Team
Everything is good
October 21, 2026
Reply from Brekz.nl
Thank you for your review! We're happy to hear that everything is to your satisfaction. We look forward to serving you again!
Kind regards,
Vera Team Brekz
Delivery was delayed but communication…
Delivery was delayed but communication was open and they kept me updated
August 21, 2026
Reply from Brekz.nl
Thank you for your review. We're sorry that your delivery was delayed, but we're glad to hear that our communication kept you informed throughout the process. We appreciate your feedback and hope to provide you with an even smoother experience next time!
Kind regards,
Vera Team Brekz
One stop shop
Brekz has a ton of variety for cats and dogs. I purchase a monthly supply with different types of high protein wet food and am able to buy kibble according to the needs of my pets for a month. The Brekz app needs some work as it has been glitching lately and the delivery time is also not what it used to be. But it is still my one stop shop for all my pet’s needs!
October 14, 2026
Reply from Brekz.nl
Beste,
Thank you for your detailed review and for choosing Brekz as your one-stop shop for your pets' needs! We're happy to hear that you appreciate our wide range of products and the variety of food available for your cats and dogs. We also appreciate your feedback regarding the app and delivery times. We're sorry to hear that these have not been up to your expectations lately, and we value your feedback as it helps us improve our service.
Met vriendelijke groet,
Vera Team Brekz
I always order from here and im happy…
I always order from here and im happy with the company :) fast delivery as well!
November 11, 2025
Reply from Brekz.nl
Dear N.E,
Thank you very much for your positive feedback. We hope to welcome you back as a customer in the future.
Best regards,
Vera, the Brekz Team
good experience
Overall it was a good experience, great products, much more cheaper than regular stores, fast delivery too🚚.
thank you!
September 21, 2026
Reply from Brekz.nl
Dear Raluca,
Thank you very much for your positive feedback. We hope to welcome you back as a customer in the future.
Best regards,
Vera, the Brekz Team
alles ging prima
September 23, 2026
Reply from Brekz.nl
Beste Magdalena Paliwoda,
Hartelijk dank voor uw positieve reactie. Wij hopen u in de toekomst weer te mogen begroeten als klant.
Met vriendelijke groet,
Vera Team Brekz
Long delivefy keadtime
Long delivefy keadtime, the first delivery was completely incorrect, the second delivery was incomplete and there is no clarity when the rest will be delivered
September 16, 2026
Reply from Brekz.nl
Dear Myroslava,
Thank you very much for your message. We’re sorry you didn’t receive your order in full. Our customer service team has already responded to your email to resolve this as quickly as possible.
Best regards,
Vera, Brekz Team
Awful. Fraude alert
Awful! Fraude alert!
The customer service has tried multiple times to make me pay twice for one order. Got written proof that I have payed, but they kept making me pay again; even after Klarna verified my payment. Seems fraude
August 24, 2026
Unprompted review
Reply from Brekz.nl
Dear Fleur,
Thank you very much for your message. We tried to locate your order, but unfortunately we were unable to do so using the information available on this site. Please send us an email at webshop@brekz.nl so we can look into this.
Best regards,
Vera, Brekz Team
good quality/price
September 7, 2026
Reply from Brekz.nl
Dear klant Tiziana,
Thank you very much for your feedback. We hope to welcome you back as a customer in the future.
Best regards,
Vera, the Brekz Team
Good as usual.
September 4, 2026
Reply from Brekz.nl
Dear Monique Germaine Scheers,
Thank you very much for your feedback. We hope to welcome you back as a customer in the future.
Best regards,
Vera, the Brekz Team
Bad experience with delivery and customer support
Everything went wrong.. the package was lost and I got barely minimum support from Breakz team. After many days the package was delivered at home (Breakz team didn't even notice as I informed them). Terrible experience and package delivered damaged and opened. Maybe I was unlucky but I would have expected more support from Breakz, especially as I flagged that the product was sensitive as I needed for my dog.
August 9, 2026
Great product
August 10, 2026
The products are great
The products are great, and my cats have been enjoying the wet food very much. However, I was extremely disappointed with the delivery service.
I ordered four boxes of wet food, including two jumbo packs, with a total weight of 10 kg. DPD reported that I was not at home and redirected the parcel to a pickup point about 1 km from my apartment. However, my doorbell camera recorded what actually happened. The delivery man approached my front door without the parcel, looked briefly at the door, did not ring the doorbell, and quickly left. I was at home, so the driver did not miss me. It appeared that he simply did not want to carry the parcel up one flight of stairs to my first-floor apartment.
Having to carry a 10 kg parcel home from a pickup point 1 km away was very inconvenient. I am happy with the products from Brekz, but I hope Brekz will raise this issue with DPD and improve the reliability of its delivery service.
August 7, 2026
Reply from Brekz.nl
Dear Patrycja Czechowicz,
Thank you very much for your positive feedback. We hope to welcome you back as a customer in the future.
Best regards,
Vera, the Brekz Team
Don't Sell Items That Aren't in Stock
I placed an order and didn't receive any updates for five days. Then I received an email saying my order had been canceled because the item I ordered was out of stock.
Your website should accurately reflect your inventory so customers cannot purchase items that aren't actually available. Waiting several days only to have an order canceled is very disappointing and a poor customer experience.
July 3, 2026
Reply from Brekz.nl
Dear Camila,
Thank you for your feedback. We're sorry to hear that your order was canceled after several days due to the item being out of stock.
We understand how disappointing this is and agree that waiting for this update is frustrating. While we do our best to keep our inventory accurate, stock discrepancies can occasionally occur. We are continuously working to improve both our inventory accuracy and order communication.
We appreciate your feedback and apologize for the inconvenience.
Kind regards,
Vera Team Brekz
Terrible experience, delays, wrong refund amount
I ordered on May 21, received my order over 2 weeks later which was delivered to my neighbor instead to me even though I was home and the order was very heavy to carry. Only half of the order was delivered and after another 2 weeks of sending them a few emails because they just ignored me for days I received refund for only one item so I didn’t even receive proper refund for missing items. The litter ordered is very nice and it’s a shame I can only order it here because it’s not worth the hassle. I will have to look elsewhere for a good cat litter.
TLDR:
Do not order unless you don’t mind waiting a month for half of your order. And not get even a proper refund.
May 21, 2026
Unprompted review
Quick service and favourable prices…
Quick service and favourable prices when compared with others
June 25, 2026
Reply from Brekz.nl
Beste Anon,
Bedankt voor uw positieve beoordeling. Wij hopen u in de toekomst weer te mogen begroeten als klant!
Met vriendelijke groet,
Vera
Team Brekz
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