Blinds To Go Reviews 

I had blinds installed in my condo. Even though there were some set backs with the measurements of the windows and waiting time, they delivered what I was expecting for. I attribute all the success of the process to Mitch Guerrier, Customer Experience Manager who contacted me thorough the whole process. He went above and beyond on every step, he would answer or return all my calls trying to deliver the best service, accommodating my needs, etc.

Process was very smooth and professional. Blinds to Go was spot on with product, process and schedule, even moved install up a week under promise over performance. Install was quick, easy and clean, Nick did a fantastic job with installation and it looks amazing! Milton Delaware

Communication was excellent, I was kept informed about all aspects and delivery times and price and everything else I asked about. The product is gorgeous and high quality. The only reason I deducted a star was the complete lack of instructions in the box when I received the product, despite being assured they are there. Luckily I installed recently something similar so I was able to use logic and deduction to install it perfectly, but it was a bit frustrating trying to guess what goes where and how, and it would probably be even more frustrating for someone with zero knowledge on installing this type of blinds. Everything else was perfect.

Efficient, helpful and friendly staff.

The installer was on time. He knew what he was doing, was quick and polite.

Everything was great except the installation part.
On the 1st scheduled date, the installer called to say the order was sent to the wrong store, so i was rescheduled. On the 2nd try, nobody called or showed up. The 3rd time they got everything right.
Something is not working right with your scheduling branch. And even after the blinds were installed, at 5:00 pm, I fot an email confirming the appointment from 12:30 to 4:30.

Our sales representative, Waqar, was great in the beginning—until he became unreachable.

We placed an order for blinds for 15 windows which included two skylights. Waqar assured us that the skylights could be done. However, after the technician came out to remeasure, Waqar contacted us and explained that blinds could not be installed on the skylights because one of the windows was uneven. Kewl, no problem! We moved forward with the rest of the installation.

Waqar advised us that we would receive a refund for the skylight blinds since they could not be installed. We asked whether there were any other options, and he said he would look into them and get back to us. We appreciated that and agreed to wait.

Well, weeks went by, and we heard absolutely nothing. We eventually reached out to Waqar ourselves. He told us he would call once he got to the office. I guess he has one heck of a commute because we're still waiting for that call! And, more importantly, we're still waiting for our refund.

Now, let me give credit where it's due. The technician who came out on installation day (10/24/2026) was excellent! He was professional, courteous, and efficient. He carefully organized the blinds according to where they would be installed, removed our old blinds, and installed the new ones with care. We were very pleased with his work.

Interestingly enough, when he examined the skylights, he stated that he could have installed the blinds and wasn't sure why we had been told otherwise. He took additional measurements and assured us that he would notify the office. Since the installation took place on a Saturday, we were told someone would contact us that Monday.

Well, needless to say, we have yet to hear from anyone.

What started as a very positive experience has turned into a disappointing one, not because of the quality of the installation, but because of the lack of communication and follow through.

We have only completed half of the windows in our home and had every intention of returning to have the remaining windows done early next year. Unfortunately, based on this experience, we will be taking our business elsewhere.

To whoever is responsible for reviewing and responding to customer feedback: Please assist us in obtaining the refund we are due. We have been more than patient, and this matter should have been resolved weeks ago.

Alex knew exactly what I wanted he was very knowledgeable.

Very easy ordering and the installation was on time and quick. The tech was great and we are very happy with the work!

Price and product very good. People working there, easy to deal with. Just wish they had informed us that inside mount blinds will press against screen frame, making them unable to remove unless you remove the whole blind. Nothing mentioned either on the installation instructions.

Best regards ,best experience

Very disappointed with the service at Blinds To Go. I brought my blind in to be repaired, and this is the condition it was returned to me in. Absolutely unacceptable.

To make matters worse, they don’t even bother to call customers when their repairs are completed. You are left having to call them yourself to find out if your item is ready for pickup.

Customer service should include taking care of your customers and returning their property in the condition it deserves. Unfortunately, that was not my experience. I would not recommend them based on this experience.

People were great, selection was very good, installation was great. Excellent would be have the shades fit inside frame and less expensive. Replaced blinds in all bedrooms with room darkening cellular blinds.

My experience was satisfactorily good. Easy, experienced from store, on site measurements to installing. In addional, it didn't take long to manufacture.

Blinds are beautiful but had to wait 6 weeks before they were installed. Omar was excellent plus. Installer friendly, professional and quick

Great service from start to finish! Highly recommend!

The staff was very friendly and helpful and knew their stuff. I have shopped there before and always had great service. The blind was in within a week of ordering it which was great.

Everything with Blinds to Go is a very good experience. From the selection and guidance in the store to the excellent installation makes the whole experience seamless.

Blinds to go made everything so easy! Great service, great products and very fair prices.