Bikecomponents.ca Reviews 

1,425
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note the exceptionally fast shipping times and the well-packaged orders that arrive in perfect condition. People consistently mention finding a remarkably large variety of hard-to-find bicycle components at very competitive market prices. Reviewers also express high satisfaction with the helpful support staff who respond quickly to questions and assistance requests. Some reviewers were not happy with occasional shipping delays or minor inconveniences regarding product packaging upon safe arrival. A few individuals experienced unusually slow delivery times or received specific items with minor defects like loose caps or broken nozzles.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt shipping and... See more

Product

Customers had positive experiences with product, frequently highlighting that items arrive promptly and in... See more

Price

Reviewers mention positive feedback about price, frequently expressing great satisfaction with the... See more

Order

Clients share positive opinions on order, highlighting fast shipping and quick turnaround times. Reviewers... See more

Service

Customers consistently note positive experiences with service, highlighting top-notch support, fast response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've placed a few orders with bikecomponents.ca and each order has gone really well. They have a great selection of bike prices, excellent prices, and they respond fast if you have any issues/question... See more

Rated 5 out of 5 stars

So, I ordered a few bike parts from Bikecomponents.ca — and you know what? They actually delivered faster than I managed to finish my morning coffee. The package showed up in perfect condition, even t... See more

Rated 5 out of 5 stars

I came upon bikecomponents.ca while trying to find very specific brakes for my bike, prior to my trip to Whistler. Paul went above and beyond to get me my parts and sent them to me quickly. He even so... See more

Rated 5 out of 5 stars

Team at bikecomponents has always been top tier. Ordered multiple times, big or small, no matter what they are always willing to lend a hand no matter the question


Company details

  1. Sporting Goods Store
  2. also in
  3. Bicycle Store

Written by the company

Bikecomponents.ca is Canadas newest & best online source for mountain & gravel bikes, components, parts, accessories & frames. Whether you're after a new groupset, parts to upgrade your ride or a complete new bike, we've got you covered with the best possible prices, fast shipping, honest & knowledgeable advice. Based in Waterloo, ON, most orders over $150 ship free across Canada and the United States.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,425)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product was listed as in stock ready to…

Product was listed as in stock ready to ship several weeks ago. Ended up ordering from another company and had it 3 weeks before your order was delivered.

October 7, 2026
Bikecomponents.ca logo

Reply from Bikecomponents.ca

Don, thank you very much for taking the time to leave some feedback. When you placed the order, this product was still listed as pre-order and unfortunately our supplier was late with the delivery, so we do acknowledge that we did ship about a week later than the anticipated shipping date on the pre-order. Additionally and unfortunately, shipping from Canada to the US I currently taking longer than usual. We do apologize for the delays.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I was able to quickly return and exchange brake pads that did not fit my bike. The team was knowledgeable and quickly helped me to get the right ones.

September 15, 2026

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