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BH Car est un réseau français d’agences automobiles créé en 2010, spécialisé dans l’accompagnement des particuliers et des professionnels pour vendre et acheter des véhicules plus simplement, plus vite et en toute sécurité. Notre modèle s’inspire des agences immobilières : nous intervenons sur la base d’un mandat de vente, ce qui permet au propriétaire de déléguer la commercialisation tout en conservant la maîtrise du prix souhaité. Le rôle d’une agence BH Car est de professionnaliser la vente et de fluidifier l’achat. Côté vendeur, nous aidons à positionner le véhicule au bon niveau de marché, à constituer un dossier complet, à valoriser l’annonce (reportage photo, description précise, informations utiles), à diffuser et gérer les demandes, à qualifier les acheteurs, à organiser les visites, puis à sécuriser la transaction et les démarches administratives. Côté acheteur, nous proposons des véhicules présentés de manière structurée et, selon les agences, des services complémentaires comme la garantie mécanique, des solutions de financement et l’accompagnement sur l’immatriculation. Le réseau BH Car compte + de 65 points de vente en activité, tous franchisés. Le Groupe BH regroupe aussi des marques complémentaires pour couvrir les besoins du quotidien automobile. BH Atelier (créé en 2016) est dédié à l’entretien et à la réparation toutes marques, avec 12 centres référencés. BH Pare-Brise (lancé en 2018) est spécialisé dans la réparation d’impacts et le remplacement de vitrages, avec 15 centres listés.
France
3.7
254 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 2 weeks
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Our experience with Morgan at BH Car when we bought our 3008 was very good. Thank you for making the process easy.
Reply from Groupe BH
Hello,
Thank you for taking the time to share your experience.
Kind regards,
The Groupe BH team
BHCars.......would I recommend NO, based on my dealings with them.
I spent 21,000€ on a car they were selling for another person, had they told me they were "only intermediaries" and the warranty was almost worthless, I would have walked away.
The car had a few minor issues, which I informed them about, they were not interested, "the former owner never told us of any faults" and the warranty I paid for would not cover the issues, despite only having the car a few weeks.
Some of the issues I paid to fix myself, one issue, will cost me at least 500€ to fix, maybe 1,800€, I offered to pay the labour, if BHCars paid for the part........"we can not do this, nor will the previous owner, and the Argentan Warranty will not cover the repairs either".
In summary, despite my efforts, goodwill and willingness to accept minor defects, BHCars attitude has not changed.
Looking back, I should of had the car checked over by a reputable garage for an independent appraisal....lesson learnt.
Pay your money, take your chances!!
Reply from Groupe BH
Hello,
Your review describes a vehicle purchase handled by a local BH Cars agency acting as an intermediary, and a disagreement about post sale support and warranty coverage. This page is for the head office, but the sale process, what was explained before purchase, and how the follow up is managed are handled by the local agency, which is a legally independent business.
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