We have received such excellent service form BGAstore. We reported our damaged in transit order and they sent a replacement straight away and kept in touch with updates on email. We are very grateful.... See more
Company replied
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We have received such excellent service form BGAstore. We reported our damaged in transit order and they sent a replacement straight away and kept in touch with updates on email. We are very grateful.... See more
Company replied
Worst experience I've had buying something online. Order was stuck in limbo for 5 weeks while I tried to deal with their ai bots. Only involving the ombudsman got them to reimburse me. Buyer beware... See more
Company replied
the glass on the largest frame that I ordered arrived damaged (scratches visible, also when the protection layer is partially taken off), I would like to receive a non damaged product but the return... See more
Company replied
Very nice albums, the quality is there. The only small observation is that the album has a small defect on the inside side of the cover due to the friction with the spiral. I would suggest to the supp... See more
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Terrible service. Mirror arrived smashed after a long delivery time. I waited 4 weeks for a new delivery then I followed up, I was told next delivery would be in 4 months time. Extremely disappointed.
Les deux étagères devront être repeintes avant toute installation. C'est vraiment dommage.
Qualité mediocre.
Both shelves will have to be repainted before any installation. This is a real pity.
Poor Quality.
Service rapide et article conforme à la description.
second order perfect good value and speedy shipping and super well packed
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