Bestcanvas.ca Reviews 

9,443
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 305 reviews, reviewers had a great experience with this company. Customers frequently mention that the website is straightforward to use and that placing an order for personalized photo gifts is a smooth and seamless process. Reviewers are particularly impressed with the vibrant colors, beautiful picture clarity, and prompt shipping services that ensure packages arrive safely and in great condition. However, some people mentioned that certain deliveries experienced unexpected delays, tracking complications, or occasionally arrived with missing items from the order. A few consumers also noted quality concerns regarding thin framing materials, worn-out packaging edges, or minor imperfections on the final printed products.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beautiful picture... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction with the beautiful pictures,... See more

Order

Reviewers highlight ambiguous aspects of order processes, as while many consumers find placing orders easy... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that orders arrive quickly and... See more

Price

Reviewers mention ambiguous feedback about price, with some consumers praising the low cost and great deals... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What it is doing well: Easy to visualize products and place our order. Product arrived with minimal packing supplies in good condition. The canvas that we ordered was as advertised with great pict... See more

Company replied

Rated 4 out of 5 stars

Easy to order from website. Process was clear as to how my photos were going to look with mirrored edge. Prices were great as there was a coupon available. Quality of canvases were good. Metal and acr... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 prints and I was absolutely thrilled when I opened my package. These are high quality prints that will garner a lot of attention, truly beautiful! Always hesitate ordering on line but this c... See more

Company replied

Rated 5 out of 5 stars

I was looking to get a large Canvas print for my dad. Bestcanvas.ca was so cheap I was actually worried. Im sure glad I gave them a shot. The Picture showed up and is absolutely beautiful! Bright viv... See more

Company replied


Company details

  1. Photo Printing Service
  2. also in
  3. Digital Printer
  4. Digital Printing Service
  5. Gift Shop

Written by the company

At Bestcanvas.ca, we transform your favorite photos into beautiful canvas prints, turning your memories into artwork. Choose from high-quality canvas prints, poster prints, or framed prints to create your own personalized decor. You can also design custom blankets, pillows, and mugs to add a special touch to your home. Enjoy top-quality products at the best prices online, perfect for capturing and showcasing your favorite moments.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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4.2

All reviews

(9,443)

266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered several products

I ordered several products - some for myself and some for gifts. All were of excellent quality! I'm enjoying the ones I got for myself and am excited to give the gifts I purchased! I would use this company again any time!

October 29, 2026
Unprompted review
Bestcanvas.ca logo

Reply from Bestcanvas.ca

Fantastic to hear everything turned out so well! Thanks for choosing bestcanvas for both your personal pieces and gifts — it's great knowing they'll be enjoyed and shared. We'd love to have you back anytime!

Rated 1 out of 5 stars

I have used Best canvas in the past…

I have used Best canvas in the past with good results. Recently I ordered two canvases. An 8X10 and a 30X40. The website said the photos I attached were perfect in quality for the size I was ordering. I went with white edges and there was no option to reposition the photos. The canvases arrived but the photos were very off center. Best offered to reprint the large one free of charge but due to not able to ship under $80 to Canada, they won’t reprint. I was offered 40% off on my next order. So I have to order $200 worth of prints to get my money back on the original misprint. Either way I will have to take the canvas to have it custom framed which will be costly. Very disappointed and disheartened.

October 21, 2026
Unprompted review
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Reply from Bestcanvas.ca

It's clear the centering issue on both canvases caused real frustration, and that feedback is genuinely noted. The shipping constraints to Canada are a known limitation that affects how we can resolve misprints. Please share your order number or contact details so we can review your situation more closely.

Rated 1 out of 5 stars

Worse service ever

Worse service ever, i ordered, received a damaged parcel, showed them pictures of a damaged parcel, they ask again and again other pictures from all the angles possible and then they do not want to send a replacement as they are facing tariffs. WTF, your client has a damage canvas but you cannot send a replacement because of tariffis this a joke ?????

October 3, 2026
Unprompted review
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Reply from Bestcanvas.ca

Sorry to hear the canvas arrived damaged — that's a frustrating experience, especially after providing multiple photos. Tariff-related decisions affecting replacements is feedback we'll take seriously. Please share your order number or contact details so we can look into this further.

Rated 5 out of 5 stars

Quality canvas prints!

Fast, affordable & great quality!

September 26, 2026
Unprompted review
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Reply from Bestcanvas.ca

Fast delivery and great quality at an affordable price — that's exactly what bestcanvas aims for. Thanks for the kind words!

Rated 1 out of 5 stars

Very disappointed

Very disappointed. The pictures will not stay in the wall. When I told Best canvas, it took a long time for them to offer me a credit. When I went to reorder a different product they told me they were unable to provide it to Canada and now they won’t give me a refund.

September 7, 2026
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Reply from Bestcanvas.ca

Mounting issues with your canvas are something we take seriously. We'll email you shortly to look into the details of your situation and work through the available options with you. Your feedback on the process has been noted and will be taken into account.

Rated 5 out of 5 stars

We are very satisfied with the qualità…

We are very satisfied with the quality and price of our picture frames

September 8, 2026
Bestcanvas.ca logo

Reply from Bestcanvas.ca

Great to hear the framed photos hit the mark on both quality and value! Thanks for choosing bestcanvas — it's always rewarding to know the product delivered on expectations.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery

September 6, 2026
Bestcanvas.ca logo

Reply from Bestcanvas.ca

Fast delivery makes all the difference! Thanks for choosing bestcanvas — hope you love your order!

Rated 5 out of 5 stars

Great quality

Great quality, fast shipping.

September 7, 2026
Bestcanvas.ca logo

Reply from Bestcanvas.ca

Fast delivery and great results — that's what bestcanvas aims for. Thanks for sharing your experience!

Rated 5 out of 5 stars

Great Service

Great service

September 6, 2026
Bestcanvas.ca logo

Reply from Bestcanvas.ca

Thanks for the kind words! It's great to know everything went smoothly. bestcanvas is always here when you need us!

Rated 5 out of 5 stars

Such a beautiful job of my treasured…

Such a beautiful job of my treasured photos from the Netherlands. I am over the moon happy. Delivery was quick and the product is amazing. Thank you so much for helping me place my memories on the wall.

September 6, 2026
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Reply from Bestcanvas.ca

Such a joy to see those Netherlands memories brought to life on canvas! Quick delivery and quality results are what bestcanvas is all about. Thank you for sharing your experience!

Rated 5 out of 5 stars

Great quality!

Great quality!

September 6, 2026
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Reply from Bestcanvas.ca

Great quality speaks for itself! Thanks for choosing bestcanvas — it's always good to know the product hit the mark.

Rated 2 out of 5 stars

The prints are nice, magnets don't work.

The prints are nice and lightweight, decent quality. The magnets fell off of every wall I tried them on. I had to buy command hooks to hang them successfully. That said, they're overpriced with no hanging mechanism.

September 3, 2026
Unprompted review
Bestcanvas.ca logo

Reply from Bestcanvas.ca

Magnet adhesion issues across multiple walls is genuinely frustrating, especially when extra purchases are needed to display them. We'll email you shortly to look into this further. Your feedback on pricing and hanging mechanisms is noted and will be taken into account.

Rated 5 out of 5 stars

Ordering process was easy

Ordering process was easy. The quality is great. Delivery was very fast too.

August 26, 2026
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Reply from Bestcanvas.ca

Smooth ordering, great quality, and fast delivery — that's exactly what bestcanvas aims for. Thanks for sharing your experience!

Rated 5 out of 5 stars

The quality of my print on canvas was…

The quality of my print on canvas was amazing. Everything went smoothly and my picture arrived earlier than expected.

August 29, 2026
Bestcanvas.ca logo

Reply from Bestcanvas.ca

Faster-than-expected delivery and great quality — that's exactly what we aim for at bestcanvas. Thanks for sharing your experience!

Rated 5 out of 5 stars

Highly recommend you.

Highly recommend you.
Everything i have ordered has been perfect over the past few years
Thank you

August 29, 2026
Bestcanvas.ca logo

Reply from Bestcanvas.ca

Loyal customers like you make it all worthwhile! Thanks for continuing to choose bestcanvas over the years — it's great to know every order has hit the mark.

Rated 1 out of 5 stars

I still haven't received my order they…

I still haven't received my order they haven't even printed it 7 days after my order its an important gift and I am so upset I trusted them

August 29, 2026
Unprompted review
Bestcanvas.ca logo

Reply from Bestcanvas.ca

Production and dispatch delays on your order are something we take seriously. We'll email you shortly — please share your order number or contact details so we can look into this right away. Your feedback is noted and will be taken into account.

Rated 5 out of 5 stars

I was nervous about the clarity &…

I was nervous about the clarity & resolution of my prints and I was very pleased with the result. I will definitely be using your services again soon!

August 28, 2026
Bestcanvas.ca logo

Reply from Bestcanvas.ca

Great to know the prints came out sharp and clear! Thanks for choosing bestcanvas — looking forward to your next order!

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