Beyond Carat Reviews 

29
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The earrings are absolutely stunning!! UPS had issues getting my earrings to me (which was totally a UPS issue)- but the customer service team at Beyond Carat went out of their way to track down the... See more

Company replied

Rated 5 out of 5 stars

The ring and craftsmanship are absolutely beautiful! I have received so many compliments. The ring arrived earlier than promised and customer service has been great! Will be purchasing other pieces... See more

Company replied

Rated 5 out of 5 stars

The earrings I ordered look fantastic. The price was reasonable. I did have an issue with shipping but their customer service was fantastic and addressed my issues and made it up to me.

Company replied

Company details

  1. Jeweler
  2. Diamond Dealer
  3. Jewelry Designer
  4. Jewellery Manufacturer
  5. Jewelry Store
  6. Wholesale Jeweler

Written by the company

Beyond Carat is a New York-based fine jewelry brand specializing in lab-grown diamond engagement rings, wedding bands, earrings, tennis bracelets, necklaces, and everyday fine jewelry. Every diamond we sell is independently graded and certified by IGI, one of the world's most trusted diamond grading authorities. Our lab-grown diamonds are chemically, optically, and physically identical to mined diamonds, offering the same brilliance and durability at a fraction of the traditional price. Our collections are designed in New York and hand-finished in 14K gold, 18K gold, and platinum. Whether you're shopping for a classic solitaire, a hidden-halo engagement ring, a tennis bracelet, or a pair of studs, each piece is made to be worn every day and passed down for generations. We also offer complimentary one-on-one consultations with our in-house diamond experts. If you're not sure where to start, we'll walk you through diamond shape, cut quality, setting styles, and fully custom design options at your pace, with no pressure. Every order ships insured with secure packaging, and we offer a 30-day return policy with no shipping fees, no restocking fees, and no hassle, even on custom orders. Your trust is what we're building here.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.7

All reviews

(29)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Very nice ring and came in early

Very nice ring and came in early , I am very satisfied Thank you so much

July 19, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much for the wonderful review, Roger! 💍 We are thrilled to hear that you are very satisfied with your new ring and that it arrived earlier than expected. Making sure our customers are happy with their pieces is our top priority. We hope you enjoy it and look forward to serving you again in the future!

- The Beyond Carat Team

Rated 5 out of 5 stars

Stunning Piece

The ring and craftsmanship are absolutely beautiful! I have received so many compliments. The ring arrived earlier than promised and customer service has been great! Will be purchasing other pieces in the future!

July 1, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much for the wonderful review, Alissa! 💍 We are absolutely thrilled to hear that you love the ring and its craftsmanship. Knowing that you've been receiving so many compliments truly makes our day! We are also so glad that the ring arrived earlier than expected and that our customer service team took great care of you. We can't wait to help you find your next stunning piece in the future!

- The Beyond Carat Team

Rated 5 out of 5 stars

Quick and fast

Quick and fast, customer service checked up on me after I made a purchase. Other than that, everything went smoothly.

June 26, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for the wonderful review, Foua! ✨ We are so glad to hear that your experience was quick and seamless, and that you appreciated our team reaching out after your purchase. Making sure everything goes smoothly for our customers is our top priority. We hope to serve you again soon!

- The Beyond Carat Team

Rated 5 out of 5 stars

The earrings I ordered look fantastic

The earrings I ordered look fantastic. The price was reasonable. I did have an issue with shipping but their customer service was fantastic and addressed my issues and made it up to me.

July 8, 2026
Beyond Carat logo

Reply from Beyond Carat

Thank you for the fantastic feedback, Andrew! 💎 We are thrilled to hear that your new earrings look fantastic and that you were happy with the price. While we apologize for the initial hiccup with the shipping, we are so glad our customer service team was able to quickly step in and make things right for you. Enjoy wearing them!

- The Beyond Carat Team

Rated 5 out of 5 stars

Great experience

Great experience. They made sure my ring arrived just in time for my proposal. I couldn’t be any happier. They went above and beyond. Thank you so much.

July 13, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much for the glowing review, Vanessa! 💍 We are absolutely thrilled that we could help get the ring to you right in time for such a special moment. Congratulations on your proposal, and we wish you both a lifetime of happiness!

- The Beyond Carat Team

Rated 5 out of 5 stars

The earrings are absolutely stunning!

The earrings are absolutely stunning!! UPS had issues getting my earrings to me (which was totally a UPS issue)- but the customer service team at Beyond Carat went out of their way to track down the package and get it to me in time for an event I wanted to wear the earrings to. I definitely recommend them!

July 10, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for the wonderful feedback, Grace! ✨ We know how stressful shipping delays can be, especially right before a big event. We are so glad our team could step in, track down the package, and ensure your stunning new earrings arrived exactly when you needed them. Enjoy wearing them, and thank you so much for the recommendation!

- The Beyond Carat Team

Rated 5 out of 5 stars

Ultimate bang for the buck

Ultimate bang for the buck! From start to finish great customer service and rapid response to questions.

June 25, 2026
Beyond Carat logo

Reply from Beyond Carat

Thanks for the fantastic review, Travis! 🚀 "Ultimate bang for the buck" is exactly what we strive to provide, delivering top-tier quality along with exceptional service and support. We truly appreciate your business and hope to serve you again in the future!

- The Beyond Carat Team

Rated 5 out of 5 stars

Great product reasonable prices

Great product reasonable prices, great customer support

June 17, 2026
Beyond Carat logo

Reply from Beyond Carat

Thank you for the wonderful review, Allan! 🌟 We are thrilled to hear that you are happy with the quality of your new piece, our pricing, and the support you received from our team. We truly appreciate your business and look forward to serving you again!

- The Beyond Carat Team

Rated 5 out of 5 stars

Easy to order and looks exactly as it…

Easy to order and looks exactly as it does in the picture. Truly stunning.

July 5, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for the wonderful review! ✨ We are thrilled that the ordering process was easy and that you find your new piece truly stunning in person. We appreciate your business and hope to see you again soon!

- The Beyond Carat Team

Rated 5 out of 5 stars

It’s beautiful.

July 4, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much, Thaw! 💖 We are so happy to hear that you love your beautiful new piece. Enjoy it, and we look forward to serving you again!

- The Beyond Carat Team

Rated 5 out of 5 stars

Very easy to order

Very easy to order, ring looks amazing even better than the picture. Shipped and came very fast. Great experience

June 20, 2026
Beyond Carat logo

Reply from Beyond Carat

Thank you for the great feedback! 🚀 It is wonderful to hear that your ring arrived quickly, the process was easy, and the piece exceeded your expectations in person. We appreciate your trust in us!

- The Beyond Carat Team

Rated 5 out of 5 stars

They respond and don’t ignore you.

They respond and don’t ignore you, important for a big purchase.

June 19, 2026
Beyond Carat logo

Reply from Beyond Carat

Thank you, Nina! 🤝 We know exactly how important clear communication is for such a significant purchase. Our team is always here to ensure you feel fully supported every step of the way. We truly appreciate your review!

- The Beyond Carat Team

Rated 5 out of 5 stars

Where do I start

Where do I start? The process of buying was simple as it could be. My local store quoted me thrice the price i got here at beyond carat. Their customer service is answered by talented staff and not some weird AI. I am absolutely in love with the ring and haven’t asked the big question yet. Hope the love of my life enjoys it as much as i like it.

June 18, 2026
Beyond Carat logo

Reply from Beyond Carat

Wow, thank you for this incredible review, Manpinder! 🎉 We are honored that you chose us for such a momentous occasion, and we're so glad our real, human support team could provide the value and service you deserve. Wishing you the absolute best of luck with your proposal, we are confident she is going to love it! 💍

- The Beyond Carat Team

Rated 5 out of 5 stars

Great deal

Great deal. Good communication. Arrived ahead of schedule.

June 18, 2026
Beyond Carat logo

Reply from Beyond Carat

Thank you for the fantastic review, Mike! ⚡ We are thrilled that you found great value with us and that your order arrived ahead of schedule. We appreciate your business and hope to work with you again!

- The Beyond Carat Team

Rated 5 out of 5 stars

Great pricing

Great pricing. Good quality. When I received the ring my partner desired a smaller size stone. She has small hands and this looked too big for her. I returned stone and got a smaller. BC did a great job and I received credit on my card

June 13, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for sharing your experience, Mark! 💫 We completely understand that getting the perfect fit and proportion is essential. We are so glad our team could smoothly handle the exchange for a smaller stone and make the credit process easy for you. We hope your partner absolutely loves the final ring!

- The Beyond Carat Team

Rated 5 out of 5 stars

Their customer service is outstanding

Their customer service is outstanding. I had several questions and reached out to them, they responded right away. The delivery was surprisingly quick and required a signature which made me feel better about having diamonds delivered.

April 28, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for the lovely review, Alexandra! 💎 We are delighted to hear that our customer service team could promptly answer all of your questions. Ensuring your beautiful new diamonds arrive quickly and securely is a top priority for us. We hope to serve you again in the future!

- The Beyond Carat Team

Rated 5 out of 5 stars

They have an amazing customer service.

They have an amazing customer service.
My order was stock in just one place and it seems like there is no progress.I messaged the support and they took action right away.They ship out a new pair of earring for the replacement.

The earring is very beautiful.
I can’t wait to order more.

June 19, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much for the wonderful review, Maricel! 💖 We are so glad our support team could jump into action quickly and ensure your new earrings made it to you safely. Hearing that you find them beautiful absolutely makes our day! We can’t wait to welcome you back for your next order. ✨

- The Beyond Carat Team

Rated 5 out of 5 stars

Great selection and immediate delivery…

Great selection and immediate delivery all at a very reasonable price.

June 15, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for the great feedback, Michael! 🚀 We are thrilled to hear that you enjoyed our selection, reasonable pricing, and immediate delivery. We appreciate your business and look forward to serving you again soon!

- The Beyond Carat Team

Rated 5 out of 5 stars

I ordered a beautiful halo diamond ring…

I ordered a beautiful halo diamond ring from here. It was everything I wanted as expected.seevices was great and product was great. Would buy from them again!

June 4, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you so much for sharing your experience! 💎 We are absolutely delighted to hear that the halo diamond ring was everything you wanted and that our team provided great service. We truly appreciate your support and look forward to your next visit!

- The Beyond Carat Team

Rated 5 out of 5 stars

Great buying experience and timely…

Great buying experience and timely responses to my questions.

June 12, 2026
Unprompted review
Beyond Carat logo

Reply from Beyond Carat

Thank you for taking the time to leave a review, James! 🌟 Providing a smooth buying experience and answering questions promptly is what we aim for every day. We appreciate your business and hope to see you again soon!

- The Beyond Carat Team

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