Avon Security Products Reviews 28

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have dealt with Avon Security Systems for over 8 years and highly recommend them as your go to people. Their customer service, support and purchasing advice is second to none. Pyper Unitt, CEO, Ca... See more

Rated 4 out of 5 stars
Invited

Excellent customer service. We often need tech support and the team has been very helpful. We had an issue with an old program and Avon was able to accommodate our needs to reach a solution. We will c... See more

Rated 5 out of 5 stars
Invited

We have an older ID badge machine that needed an overhaul. The communication was excellent with staff. The work was done to our satisfaction, and we had the machine back within a very short time.

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Company details

  1. Printer and Scanner Store
  2. Business to Business Service
  3. Computer Accessories Store
  4. Office Supply Store
  5. Prints and Signs Store
  6. Toner Cartridge Supplier

Information provided by various external sources

We service over 5,000 customers nationally, from start-ups to organizations in excess of 300,000 employees. Large scale identification projects include Toronto 2015 Pan Am & Parapan American Games, Canada Revenue Agency, Ontario Hydro One, Cadbury Chocolates, Allstate Insurance, Corrections Canada, National Department of Defence, Purolator Courier, New Brunswick Health, Eastern Health and Ceridian Systems. We are extremely proud to have received multiple awards of excellence from Board of Trade and industry organizations as well as letters of commendation from Jean Cretien, David Peterson, U of T, Ryerson University and Workman's Compensation. Proud to be 100% Canadian. As a privately owned Company, we have several freedoms, not the least of which is being able to focus on doing what’s right for the long term, not merely on today's bottom line. As always, if you have any questions or if we can be of service in any way, please do not hesitate to call us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
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1-star


Rated 5 out of 5 stars
Invited

Great Service

This company provides the fastest, friendliest, most reliable service I've ever experienced. They are truly focused on customer service and satisfaction.

March 7, 2017
Unprompted review
Rated 2 out of 5 stars
Invited

Shipped incorrect product

This purchase was a time sensitive order and we were told it would be shipped the same day. Received the product 3 days later, and when we went to set it up, there was no ink that came with the printer. This was not mentioned when placing the order. When we called to get the ink, we were told it should be a cartridge package for the ink and they shipped it same day which we received the next day. It was not the correct ink for the printer, however when I called again, it was to find out we had been shipped the wrong printer. New printer was shipped and received within 1 day. Hopefully all problems are at an end.

February 22, 2017
Unprompted review
Rated 5 out of 5 stars
Invited

The best around

I have used Avon Security Products at the past two places I have worked at. They have always been quick to respond, they offer great products and prices and the delivery is quick.

February 16, 2017
Unprompted review
Rated 5 out of 5 stars
Invited

Tech support was excellent!

We have an older ID badge machine that needed an overhaul. The communication was excellent with staff. The work was done to our satisfaction, and we had the machine back within a very short time.

February 15, 2017
Unprompted review
Rated 3 out of 5 stars
Invited

Depends on the issue

I had no problem with my most recent order but if you buy a printer dont expect anyone to help you out after your original set-up. I contacted Avon after about a year because my computer crashed and I needed to set-up a new template (I was on leave during the original set-up so was not familiar with it at all), contacted the rep that i had his card, was told he would look into it and contact me back that was a year and a half ago, I finally figured out a solution that kind of works myself but it is still not set-up the same way as it was. I would not buy a printer from this company again simply because there is no follow up help if needed.

February 15, 2017
Unprompted review
Avon Security Products logo

Reply from Avon Security Products

Hi Crystal,

I'm very sorry to hear that you had a bad experience in regards to getting additional support from our team.

With every printer sale comes unlimited tech support, for life! We are always available from Monday to Friday, 9am-5pm EST if you would like to call in (1.866.458.6999) and get further assistance with your software and printer. We would be glad to help you get your system back up to how it was setup before!

Thank you and take care,
Avon Security

Rated 5 out of 5 stars

Excellence in Quality & Customer Service

We have dealt with Avon Security Systems for over 8 years and highly recommend them as your go to people. Their customer service, support and purchasing advice is second to none. Pyper Unitt, CEO, Canadian Firearms Institute

February 15, 2017
Unprompted review
Rated 5 out of 5 stars
Verified

Excellent Service and Quality Products

I have been dealing with Avon for years. The service is fantastic and the pricing is the best I have found anywhere. They are so easy to deal with and you can even have a real live person any time you need them.

February 9, 2017
Unprompted review
Rated 5 out of 5 stars
Invited

Amazing all around!

These guys are amazing! They are fast to respond and the products we have purchased from them are A+!

Thanks so much for all your efforts! You guys rock!

February 5, 2017
Unprompted review

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