The communication from the team members from first contact has been exceptional. The service has been excellent. I've tried to organise a windscreen and, it's been challenging to say the least.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had so many issues with the AC in my daughters car. Tried one mechanic (won't name) they just couldn't get the job done properly, so found auto guru and the mechanic (CGS Automotive Group) that cam... See more
Company replied
Autoguru is my go to when I need something done on my car. Have had really positive experiences with them booking is smooth and easy. The mechanics I've booked have been professional and explain in de... See more
Company replied
Quick and easy. Very happy with this service. Prompt responses with reasonable quotes. Made the search for a mechanic so much easier while also getting fully transparent quotes without having to leave... See more
Company replied
Company details
Written by the company
What drives us? Simple. It’s our burning desire to make automotive services fairer, easier and more transparent for motorists and mechanics alike. That, and the office coffee machine. But mostly, it’s the burning desire part.
Contact info
Gold Coast, Australia
- contactus@autoguru.com.au
- autoguru.com.au
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AutoGuru
We appreciate the kind words, happy driving Phillip!
Easy and up front cost information
Easy and up front cost information. Takes the uncertainty out of finding a mechanic
July 10, 2026
Unprompted review
Reply from AutoGuru
Thanks for the love - we’re always here to help!
Friendly & helpful
July 14, 2026
Unprompted review
Reply from AutoGuru
Awesome to hear, thanks for booking with us Wayne!
Easy to view options with repairers and…
Easy to view options with repairers and select a recommended workshop nearby. Excellent follow up from autoguru with confirmation of day and time of booking and additional helpful information.
July 14, 2026
Unprompted review
Reply from AutoGuru
Love this! Thanks for the awesome 5 star review Greg, we really appreciate the recommendation!
Easy to make a booking
Easy to make a booking. Information and quote very good. Vince was terrific.
July 2, 2026
Unprompted review
Reply from AutoGuru
123 and you’re on your way - glad we made it that easy Peter!
Very happy first time user
First time user, booking experience was super easy. Reviews were really helpful, Mechanic was fantastic.
June 29, 2026
Unprompted review
Reply from AutoGuru
Thanks so much for your review! We’re glad you had an awesome experience and found the service friendly. We appreciate you booking through AutoGuru!
Easy to use and potential to save good…
Easy to use and potential to save good money
June 25, 2026
Unprompted review
Reply from AutoGuru
123 and done - that’s how we like it! Thanks for the great feedback Niccor
Easy to book and competitive pricing
Easy to book and competitive pricing
June 25, 2026
Unprompted review
Reply from AutoGuru
123 and you’re on your way - glad we made it that easy Dave!
Awesome service
Awesome service. Auto Guru did the leg work, and I only had to wait for the quotes. Didn't know this service existed. How convenient. I will certainly recommend it to others. Thanks, team.
June 19, 2026
Unprompted review
Reply from AutoGuru
Thanks for the love - we’re always here to help Peter!
Quick easy service ,no need to annoy…
Quick easy service ,no need to annoy mechanics with phone calls, all qoutes come to me via Autoguru :)
June 4, 2026
Unprompted review
Reply from AutoGuru
That’s the goal: quick, easy, no fuss 🎯 thanks Andrew!
Reply from AutoGuru
Fast, simple, convenient – that’s our kind of feedback! Thanks Dylon!
Small response to job
Whilst you have no control over this, I was hoping for more responses from businesses with quotes. I have received just one response; perhaps everyone has plenty of work.
May 20, 2026
Unprompted review
Reply from AutoGuru
Hey Jeremy, thanks for your feedback. Please get in touch if you are still looking for quotes & we would be happy to help out. Cheers
Booking process
May 14, 2026
Unprompted review
Reply from AutoGuru
Awesome to hear, thanks for booking with us!
Easy app to use to compare services…
Easy app to use to compare services needed for the car. Also provides eatings to the garage
May 12, 2026
Unprompted review
Reply from AutoGuru
Thanks for the love - we’re always here to help!
Brilliant couldn’t ask for better…
Brilliant couldn’t ask for better service reasonable price and considering I didn’t have to get out of my pjs was even better
May 7, 2026
Unprompted review
Reply from AutoGuru
Quick, easy, and convenient! Love it Susan!
Always convenient
Always convenient, especially when they can come too you. Good range of payment options.
May 1, 2026
Unprompted review
Reply from AutoGuru
Couldn’t have said it better ourselves - thanks for the smooth review David! ⭐
Best auto guy I've met
Raphael is great - what a professional. From now on he's my go to guy
April 28, 2026
Unprompted review
Reply from AutoGuru
Simple, smooth, sorted - glad we could deliver John!
Brilliant communication and service.
Anthony was knowledgeable and respectful. Discussed with me near future considerations during my service. Good time management and overall very good communication from the company. Well done boys, will use you again.
April 28, 2026
Unprompted review
Reply from AutoGuru
Thanks so much for your review Sandra! We’re glad you had an awesome experience and the team looked after you. We appreciate you booking through AutoGuru!
Easy to find and book the best mechanic!
So easy to find the best mechanic and to book them. Ended up with Midas in Woollahra who did a fantastic job at a reasonable price
April 20, 2026
Unprompted review
Reply from AutoGuru
Thanks so much for your review! We’re glad you had an awesome experience and found the service friendly. We appreciate you booking through AutoGuru Steve!
Easy quotes
It gives you a list of quotes for your repairs and you select which quote best suits you
April 20, 2026
Unprompted review
Reply from AutoGuru
Easy as 123 - just how we planned it Warren 🙌
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