Arthur Metz Reviews 

747
TrustScore 4.5 out of 5

4.5

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Company details

  1. Liquor Store
  2. Conference and Meeting Room Service
  3. Event Planner
  4. Vineyard
  5. Wine Store
  6. Winery

About Arthur Metz

Written by the company

maison-arthur-metz
 

Savoir-faire vigneron depuis 1904

 

Implantée à Marlenheim, à l’entrée nord de la Route des Vins, notre maison rassemble des équipes engagées pour produire avec passion vins et crémants d’Alsace.

 

Notre maîtrise des métiers du vin, de la vigne au verre, nous permet d'obtenir des vins toujours plus qualitatifs, élevés avec passion et savoir-faire. Nos experts œnologues travaillent avec rigueur pour vous faire voyager à travers les sublimes terroirs Alsaciens. Notre maître mot ? Se remettre en question chaque jour afin d’améliorer toujours et offrir un panel exceptionnel de vins et crémants tous uniques du Nord au sud de l’Alsace. Le vin est notre passion, nous souhaitons la partager dans le respect de notre terroir si riche.

 

Les propriétés viticoles de la Maison Arthur Metz sont réparties dans les plus beaux terroirs alsaciens ! Au total, ce sont 85 hectares de vignoble profitant de la richesse et de la diversité des sols de la région.  Parmi eux, 18 hectares de Grands Crus répartis sur 11 prestigieux terroirs différents !

 

Deux siècles d'une histoire familiale

 

C’est en 1890, que la famille Laugel a démarré l’exploitation viticole, au cœur du vignoble de la Couronne d’Or. En parallèle, depuis 1904, la famille Metz prend soin de ses vignes du côté d'Epfig et ceci jusqu’en 1991. Les destins de ces deux familles vigneronnes alsaciennes se croisent alors lorsque la famille Helfrich reprend les rennes de l'exploitation. Commence alors la belle histoire de la maison Arthur Metz à Marlenheim, fruit d'un travail et d'un engagement vieux de plus de cent ans. 


Au fil du temps et depuis plus de trente ans, nous avons tissé des liens forts avec nos viticulteurs partenaires. Nous avons sans cesse travaillé et avons investi sans relâche pour offrir à nos clients le meilleur. 


En acquérant des propriétés viticoles en Alsace depuis 2011, la Maison Arthur Metz a su diversifier son activité et exploite aujourd’hui 85 hectares de vignoble en propriété.

 

Une expérience de dégustation sur la route des Vins d'Alsace

 

Boutique-Arthur-Metz

 

Faites une halte dans notre boutique Arthur Metz à Marlenheim, vous serez accueilli chaleureusement par notre équipe autour d'une dégustation de nos vins et crémants, au pied du Grand Cru Steinklotz.

 

Comprendre la biodiversité de notre terroir, les techniques de vinifications, essayer de desceller les secrets de nos recettes en caves, autant d'expériences que nous vous proposons de vivre.

 

Découvrez nos Vins et Crémants d'Alsace

 

Cr-mants-Arthur-Metz

 

Arthur Metz vous propose d'accéder à un large choix de vins, crémants, eaux de vie et spiritueux d'Alsace. Parmi nos vins, découvrez de prestigieux Grands Crus issus des plus beaux terroirs alsaciens. Premier producteur de Crémant d'Alsace, nous vous proposons également une sélection d'effervescents pour toutes les occasions : des Crémants traditionnels aux cuvées d'exception, vous trouverez les bulles qui raviront votre palais. Symbole de l'audace alsacienne par excellence, Arthur Metz casse les codes à travers ses concepts forts comme la gamme ICE, l'Esprit Spritz ou encore nos références sans alcool.

 

Amateurs de gastronomie alsacienne, soyez servis !

 

En collaboration avec des chefs locaux passionnés, Arthur Metz vous propose sur son site des recettes exclusives ainsi que des accords mets et vins surprenants pour vivre la plus belle des expériences gastronomiques chez vous. Retrouvez également sur notre blog de nombreuses informations sur le vignoble alsacien ainsi que des contenus culinaires exlusifs. 

 

La boutique

 

Monogramme-Arthur-Metz

 

Inscrivez- vous gratuitement à notre newsletter et suivez nos actualités !

 


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

747 reviews

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Replied to 50% of negative reviews

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4.5

All reviews

(747)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent packaging and speed of delivery, even in Spain

Very easy to order and process the whole request. Delivery swiftly and products in excellent state and packaging. We could not have been more happy than this.

May 26, 2025
Arthur Metz logo

Reply from Arthur Metz

Good morning,

Thank you for your comment. We are delighted that your shopping experience with us has been positive.

We hope to see you soon at the Caveau or in our online shop.

La Maison Arthur Metz wishes you a pleasant tasting and an excellent day.

Rated 5 out of 5 stars

Happy customer

Happy customer
The procedure to order was very easy. We recieved our order very quickly. The bottels were in a good box. We already try out a bottle and it was as good as we remembered from our first tasting in restaurant Silt in Middelkerke. I am very sure that we will order again and then we will order some other products to try them out

September 15, 2024
Arthur Metz logo

Reply from Arthur Metz

Good morning,

Thank you for your comment. We are delighted that your shopping experience with us has been positive.

We hope to see you soon at the Caveau or in our online shop.

La Maison Arthur Metz wishes you a pleasant tasting and an excellent day.

Rated 5 out of 5 stars

Give me more

Chaque boite est sureprenant . As I would say every box is full of delights. Wanting some more.

May 29, 2024
Arthur Metz logo

Reply from Arthur Metz

Good morning M. Staelens,

Thank you for your comment. We are delighted that your shopping experience with us has once again been positive.

We hope to see you soon at the Caveau or in our online shop.

La Maison Arthur Metz wishes you a pleasant tasting and an excellent day.

Rated 5 out of 5 stars

Très beau vin

Très beau vin. Je l'achèterai à nouveau certainement.

May 20, 2024
Arthur Metz logo

Reply from Arthur Metz

Bonjour,

La Maison Arthur Metz vous remercie pour ce retour d’expérience positif. Nous sommes enchantés de savoir que nos Crémants Réserve de l'Abbaye Rosé et Prestige Brut sont à la hauteur de vos attentes.

Nous espérons vous revoir très bientôt au Caveau ou sur notre boutique en ligne.

De la part de toutes nos équipes, excellente journée à vous !

Rated 3 out of 5 stars

it is not very service minded if you…

it is not very service minded if you want to sell abroad but you just keep answering in French....

May 15, 2024
Arthur Metz logo

Reply from Arthur Metz

Good morning Mr. Stevens,

We have taken note of your feedback about your last order.

We are really sorry for this inconvenience. The members of our customer service team speak English. Please do not hesitate to inform them of any misunderstanding you may have.

Despite this bad experience, we hope to count you among our customers for future orders.

La Maison Arthur Metz would like to thank you and wish you an excellent day.

Rated 5 out of 5 stars

Great service

Great service , great prices and good delivery

January 9, 2024
Arthur Metz logo

Reply from Arthur Metz

Good afternoon Mister,

Thank you for your comment. We are delighted that your shopping experience with us has been positive.

We hope to see you soon at the Caveau or in our online shop.

La Maison Arthur Metz wishes you a pleasant tasting and an excellent day.

Rated 4 out of 5 stars

No delivery possible outside France

No delivery possible outside France, takes the top mark. Love the wine/ crémant.

December 7, 2023
Arthur Metz logo

Reply from Arthur Metz

Good morning,

La Maison Arthur Metz would like to thank you for your positive feedback.

We would like to inform you that international deliveries are available in our online store. If you have any questions on this subject, please do not hesitate to contact our customer service department.

We hope to see you soon at the Caveau or in our online store.

On behalf of all our teams, we wish you an excellent day !

Rated 5 out of 5 stars

Perfect

Everything was perfect, from the shop to the order, from the shipping to the reception. And finally the quality of their wine.

November 29, 2023
Arthur Metz logo

Reply from Arthur Metz

Good morning Mr Galli,

La Maison Arthur Metz would like to thank you for your positive feedback. We are delighted to know that our Wines and Crémants d'Alsace have lived up to your expectations.

We hope to see you soon at the Caveau or in our online store.

On behalf of all our teams, we wish you an excellent day !

Rated 5 out of 5 stars

Nice wines and champagne!

We ordered the wine/champagne and within a week it was delivered at home. Excellent.

October 7, 2023
Arthur Metz logo

Reply from Arthur Metz

Good morning,

We would like to thank you for your comment and are delighted that your shopping experience with us has been positive.

We hope to see you soon at the Caveau or on our online shop.

La Maison Arthur Metz wishes you a pleasant tasting and an excellent day.

Rated 5 out of 5 stars

Bons vins

Bons vins, delicieux.

August 15, 2023
Arthur Metz logo

Reply from Arthur Metz

Bonjour Monsieur,

La Maison Arthur Metz vous remercie pour ce retour d’expérience positif. Nous sommes enchantés de savoir que nos Crémants et Vins d'Alsace vous ont séduit.

Nous espérons vous revoir très bientôt au Caveau ou sur notre boutique en ligne.

De la part de toutes nos équipes, excellente journée à vous !

Rated 5 out of 5 stars

Perfect communication

Perfect communication! Correct and save transport. Very kind when you call to them. Goddess wines... Very good products!!! Love them!!!

March 8, 2023
Arthur Metz logo

Reply from Arthur Metz

Hello Mrs Boussy,

La Maison Arthur Metz thanks you for this positive feedback. We are delighted to know that you enjoyed our Wines and Crémants d'Alsace.

We hope to see you again very soon at the Caveau or on our online store.

On behalf of all our teams, we wish you an excellent day !

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