Installation was good, initial explanation was good but since then not happy with the company. My elderly relative needs the bath lift to enable safe bathing and has reported tipping off the sling a... See more
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See what reviewers are saying
The lift works well, however, some minor alterations to the design would improve it, e.g. the side seat needs to be hinged so it can be dropped down when not in use,allowing more room to move about in... See more
smelly rep bulied us into this purchase stating NO Money was required at the point of sale then demanded £425 deposit. Even more repulsive people came to fit the lift then demanded the full payment p... See more
The price of parts is extortionate. Ordered a battery charger for my neighbour - £106 for a little 24v adapter and £11 for delivery. I hope it's arriving in the King's Carriage at that price. Seriou... See more
2.8
Average
25 reviews
No history of asking for reviews
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Just bought and had the Bathlift fitted…
Just bought and had the Bathlift fitted in my parents house bathroom.
From having a house demonstration to fixing I would definitely recommend this product and company.
Quick and professional installation
Extremely helpful and polite.
Thank you
February 21, 2023
Unprompted review
Recommend aqua luft
I had a demo of aqua lift. I’ll def be ordering when I get enough money
Steve Clinton came to give me a demonstration
He was polite, informative and very courteous
I would recommend him and the company to anyone.
March 24, 2022
Unprompted review
Cushion quality poor for De luxe version
Now been using Aqualift (de luxe version) for a number of weeks. All is fine except for the sliding white plastic cushion that fits on the belt. This measures 32cm between the velcro strips while the belt itself is 28cm wide. Therefore the cushion can move backwards and forwards
November 9, 2021
Unprompted review
On my initial telephone call I…
On my initial telephone call I requested a home visit for my husband to experience the bath lift which was quickly arranged. The demonstration was friendly & thorough all our questions answered..
A bath lift was purchased and soon installed into our newly refurbished bathroom by experienced fitters Paul & Darren no mess no damage. My husband enjoyed his first soak in the bath for several years safely.
October 19, 2021
Unprompted review
Clicked for a brochure got a phone call…
Clicked for a brochure got a phone call arranged no obligation demonstration for today Saturday 17/07/21 after being at hospital on Thursday I sent them an email asking to cancel my demonstrator as the specialist at hospital said this particular bathlift was no good to me due to not having a backing on it and my disabilities
I contacted Aqualift 5 times with no response to cancel
Today came 11am appointment time no one turned up 11.20 still no one came
No email or phone call to acknowledge my emails and messages
Yet within 3 minutes of asking for a brochure I get a call to set up appointment for demonstration
Can see where there priority is definitely not customer care
July 17, 2021
Unprompted review
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