Affordable Waste Management Ltd Reviews 

1,940
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,429 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptionally helpful and professional staff members. Customers frequently mention that the knowledgeable team provides clear explanations and makes setting up new commercial waste management services remarkably quick and easy. Consumers deeply appreciate the reliable ongoing service, affordable rates, and dedicated customer support provided throughout their business contracts. However, some reviewers were not happy with unexpected price increases, expensive quotes, or high contract charges that emerged over a period of time. Others also noted deeply frustrating experiences regarding repeatedly missed collections or serious issues concerning missing bins.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, highlighting fast, helpful, and efficient support from staff... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and friendly agents... See more

User experience

People report positive experiences with user experience, highlighting how easy and straightforward the setup... See more

Price

Reviewers highlight positive aspects of price, noting that services are very affordable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed to set up a sharps and clinical waste collection so I requested a quote from Affordable Waste Management. Chloe got in touch and supplied all the information I required in a clear and concis... See more

Company replied

Rated 5 out of 5 stars

Aaron was really informative and helpful while we set up our account with Affordable Waste. He remained on call while signing our contract incase I had any questions or enquiries, and was happy to ass... See more

Company replied

Rated 5 out of 5 stars

Fantastic! After being messed around by other companies, it was refreshing to find this “No fuss, no complicated anything, straightforward and efficient” company. The agent was knowledgeable, efficie... See more

Company replied

Rated 5 out of 5 stars

I had a very pleasant and informative phone conversation with Dan today about the service your company provides. As I have never used this type of company before. I now feel very confident to use... See more

Company replied


Company details

  1. Waste Management Service
  2. Garbage Collection Service

Written by the company

At Affordable Waste Management, we understand that cost savings are essential for your business. Our collective buying power enables us to negotiate the best possible prices, ensuring you receive maximum value. Our proven track record and thousands of returning customers are a testament to our commitment to excellent service. We handle all aspects of waste management, allowing you to focus on your core business needs. With our reliable network of UK suppliers, we take the worry out of waste disposal.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,940)

1,376 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellant service

Daniel assisted me today with my request. He was very efficient, pleasant and my requested was completed in less than 5 minutes. Great service from start to finish ⭐️⭐️⭐️⭐️⭐️

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Kieron Mosley

I spoke to Kieron about regarding the new changes with recycling. He was extremely helpful and chatty and answered any questions I had, made the process very easy for me.

September 7, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hello Em,

We really appreciate your 5⭐ review – thank you!

It’s fantastic to know that Kieron guided you smoothly and gave you the information you needed. At Affordable Waste Management, we want every customer to feel confident in their choices and assured they’re getting the best deals for their business.

We’ll make sure Kieron receives your feedback. If you ever need more support, our team is always here to help.

Best regards,
Affordable Waste Management

Rated 1 out of 5 stars

Go with biffa

Go with biffa. They are sub contractors when ever you ask for anything they said they cant do anything they have to confirm with suppliers which they never confirm and you are hanging. Biffa resolve everything on the spot.

September 1, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hello,

We are unable to find an account associated to your name on our system. We have sent a request through Trust Pilot for further information so that we can locate your account. Once we receive this a manager will give you a call so we can resolve any issues.

Kind regards
Affordable Waste Management

Rated 5 out of 5 stars

Good service and aftercare

Aaron was great and easy to work with got me sorted quickly.

September 4, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hello Kamil,

We really appreciate your 5⭐ review – thank you!

It’s fantastic to know that Aaron guided you smoothly and gave you the information you needed. At Affordable Waste Management, we want every customer to feel confident in their choices and assured they’re getting the best deals for their business.

We’ll make sure Aaron receives your feedback. If you ever need more support, our team is always here to help.

Best regards,
Affordable Waste Management

Rated 5 out of 5 stars

Very helpful made everything perfectly…

Very helpful made everything perfectly clear great experience

September 4, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hello Johanna,

Thank you for taking a moment to leave us your 5⭐ review!
It’s fantastic to hear that you’re satisfied with the service we provided. We always aim to deliver the best possible experience for our customers, and your kind words are a great reminder of why we do what we do.

We wish you success in the future, and please know that our customer service team is just a call or message away should you need further help.

Kind regards,
Affordable Waste Management

Rated 5 out of 5 stars

Quick service to set up, good rates

Aaron was knowledgeable and gave good service and good rates. Answered my questions. Seems a pretty smooth transaction so hopefully bins will be organised and everything with run smoothly. Many thanks

September 4, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hello Ashley,

We really appreciate your 5⭐ review – thank you!

It’s fantastic to know that Aaron guided you smoothly and gave you the information you needed. At Affordable Waste Management, we want every customer to feel confident in their choices and assured they’re getting the best deals for their business.

We’ll make sure Aaron receives your feedback. If you ever need more support, our team is always here to help.

Best regards,
Affordable Waste Management

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I can’t thank Luke enough for his help with a recent waste management issue. He dealt with the situation incredibly quickly and efficiently, and his knowledge of the job was clear from the start.

Luke was professional, helpful and took the time to explain everything clearly. It’s refreshing to deal with someone who genuinely knows their stuff and is so proactive in getting things resolved.

A huge thank you to Luke for his excellent service — he is a real credit to the waste management team! Highly recommended.

September 4, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hello,

Thank you kindly for your 5⭐ review!

It’s great to hear that Luke was able to guide you with professionalism and provide the clarity you needed. We believe every customer should feel supported when making decisions, and we’re glad you felt taken care of.

We’ll share your positive feedback with Luke. If you ever require additional support, please know our team is only a call or message away.

Sincerely,
Affordable Waste Management

Rated 5 out of 5 stars

Luke has been very helpful on the…

Luke has been very helpful on the sales,
True salesman!

September 4, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hi Andrea,

Thank you very much for leaving us a 5⭐ review!

We’re delighted to hear that Luke was able to support you throughout the process and provide clear answers to your questions. Making the right decision for your business is important, and we’re proud to help our customers secure the best value possible.

Your kind words will be shared with Luke. If you need any further help at any stage, please feel free to get in touch with our team.

Kind regards,
Affordable Waste Management

Rated 5 out of 5 stars

After a frustrating week last week

After a frustrating week last week, a phone call today from Adam has calmed me down and fixed my issue. I am grateful I answered his call and his knowledge and support has rectified my issue. Thank you Adam - 5***** from me!

September 4, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hello Ellis,

We really appreciate your 5⭐ review – thank you!
It’s fantastic to know that Adam guided you smoothly and gave you the information you needed. At Affordable Waste Management, we want every customer to feel confident in their choices and assured they’re getting the best deals for their business.

We’ll make sure Adam receives your feedback. If you ever need more support, our team is always here to help.

Best regards,
Affordable Waste Management

Rated 5 out of 5 stars

Very friendly and helpful advisor

Very friendly and helpful advisor. Would recommend to others.

September 4, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hi Laura,

Thank you so much for leaving us a 5⭐ review!

We’re delighted to know that you’re happy with the service you received from Affordable Waste Management. Delivering excellent customer care is very important to us, and it’s always rewarding to hear positive feedback from our customers.

We wish you continued success in your future endeavours, and please remember that our customer service team is always here if you need any further assistance.

Kind regards,
Affordable Waste Management

Rated 5 out of 5 stars

Great first experience arranging my commercial bin and collection schedule

Great first experience arranging my first commercial bin and collection schedule.
Luke was very professional and helpful with setting me up with exactly what I needed and at a very reasonable price.

September 3, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hello Sam,

We really appreciate your 5⭐ review – thank you!

It’s fantastic to know that Luke guided you smoothly and gave you the information you needed. At Affordable Waste Management, we want every customer to feel confident in their choices and assured they’re getting the best deals for their business.

We’ll make sure Luke receives your feedback. If you ever need more support, our team is always here to help.

Best regards,
Affordable Waste Management

Rated 5 out of 5 stars

Easy to setup

Easy to setup, communication was great. Aaron was super friendly and helpful to guide me through the registration process.

September 3, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hi Dylan,

Thank you very much for leaving us a 5⭐ review!

We’re delighted to hear that Aaron was able to support you throughout the process and provide clear answers to your questions. Making the right decision for your business is important, and we’re proud to help our customers secure the best value possible.

Your kind words will be shared with Aaron. If you need any further help at any stage, please feel free to get in touch with our team.

Kind regards,
Affordable Waste Management

Rated 5 out of 5 stars

Luke was extremely knowledgeable

Luke was extremely knowledgeable, helpful, and really made the difference in deciding which company to go with for our waste management. I greatly appreciate all of his help and expertise.
Thanks again.

September 3, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hello David,

We really appreciate your 5⭐ review – thank you!

It’s fantastic to know that Luke guided you smoothly and gave you the information you needed. At Affordable Waste Management, we want every customer to feel confident in their choices and assured they’re getting the best deals for their business.

We’ll make sure Luke receives your feedback. If you ever need more support, our team is always here to help.

Best regards,
Affordable Waste Management

Rated 5 out of 5 stars

Luke Cowan who dealt with my inquiry…

Luke Cowan who dealt with my inquiry about my waste remove was so helpful and nothing to much troulble for
him and the best was when i needed to ring to check on
some of the information i was put though to him straight
away again nothing to much for him a big difference to be able to speak with the same person

September 2, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hello,

Thank you kindly for your 5⭐ review!

It’s great to hear that Luke was able to guide you with professionalism and provide the clarity you needed. We believe every customer should feel supported when making decisions, and we’re glad you felt taken care of.

We’ll share your positive feedback with Luke. If you ever require additional support, please know our team is only a call or message away.

Sincerely,
Affordable Waste Management

Rated 5 out of 5 stars

Adam was very knowledgeable and…

Adam was very knowledgeable and explained clearly how we could save money

September 3, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hi Chris,

We truly appreciate your 5⭐ review – thank you!

It’s wonderful to know that Adam could walk you through the process and assist with your questions. Our priority is making sure customers find the best solutions for their businesses, and it’s great to hear this came across in your experience.

We’ll be passing on your kind words to Adam. If you need anything else while working with us, please don’t hesitate to get in touch.

Kind regards,
Affordable Waste Management

Rated 5 out of 5 stars

Chloe

I had a pleasure to talk to Chloe who had provided an excellent service and helped me to choose the best option possible.

September 3, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hi Rais,

Thanks so much for your 5⭐ rating!

We’re thrilled to hear that Chloe could answer your questions and make the process easy to understand. We know how important it is to get the right solution for your business needs, and our team works hard to ensure you always receive the most competitive offers.

Your comments will be passed on to Chloe. Should you need further assistance, please don’t hesitate to reach out to us.

Warm regards,
Affordable Waste Management

Rated 5 out of 5 stars

Good staff & quick resolutions & services

Good guys helpful and resolved any problems I had within minutes 👍🏻
Best price I could find aswell

September 3, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hi Callum,

We greatly appreciate your 5⭐ review – thank you!

Providing excellent customer service is at the heart of what we do, so we’re very happy to hear that you’re pleased with the experience you’ve had with us.

Wishing you all the best in your future endeavours. If you require any assistance at any stage, our customer service team will be glad to support you.

Sincerely,
Affordable Waste Management

Rated 5 out of 5 stars

Helpful and friendly

September 3, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hello Chris,

Thank you for taking a moment to leave us your 5⭐ review!

It’s fantastic to hear that you’re satisfied with the service we provided. We always aim to deliver the best possible experience for our customers, and your kind words are a great reminder of why we do what we do.

We wish you success in the future, and please know that our customer service team is just a call or message away should you need further help.

Kind regards,
Affordable Waste Management

Rated 5 out of 5 stars

Waste management sorted!

Aaron was great, he gave me a decent deal and explain to me everything clearly. Thank you!

September 2, 2026
Unprompted review
Affordable Waste Management Ltd logo

Reply from Affordable Waste Management Ltd

Hi,

Thank you very much for leaving us a 5⭐ review!

We’re delighted to hear that Aaron was able to support you throughout the process and provide clear answers to your questions. Making the right decision for your business is important, and we’re proud to help our customers secure the best value possible.

Your kind words will be shared with Aaron. If you need any further help at any stage, please feel free to get in touch with our team.

Kind regards,
Affordable Waste Management

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