Aesthetic Noir Reviews 

17
TrustScore 3.5 out of 5

3.3

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Company details

  1. Clothing Store
  2. Fashion Designer
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Welcome to Aesthetic Noir! We were founded with the desire to provide unique and contemporary apparel that is both consciously-made and affordable. Our names are Lily and Isabella. Back in 2012, we found ourselves looking endlessly for styles from designers we loved and admired - like Yohji Yamamoto, Rick Owens, Ziggy Chen, and Damir Doma - but with price tags we could afford. At the time, not much was available - fast forward 2 years and Aesthetic Noir was born. After working many long days and nights we are finally here! From the start, we have been determined to source quality, avant-garde apparel, with the environment and livelihoods of garment workers in mind. It has not been an easy journey, but we are proud of how far we have come, and the relationships with other brands and designers that we have had the opportunity to foster. We are partnered with a selection of independent Canadian brands focused on superior craftsmanship and timeless designs, and have handpicked everything from trousers and sweaters to shirts and dresses ourselves. We strive to stay and support local! Almost all items are vegan friendly and no leather or fur is used in manufacturing. All our clothing is gender neutral/genderless and androgynous. We do not distinguish between men and women, however we have separated items into feminine and masculine styles for those who do. We recommend sizing up if you are worried about an item being too small. Most items are loose fitting and adjustable. Please contact us for specific sizing inquiries.


Contact info

3.3

Average

TrustScore 3.5 out of 5

17 reviews

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1-star

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3.3

All reviews

(17)

1 review in the last 12 months

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Rated 4 out of 5 stars

Longtime, return customer

I've been a AN customer for many years and I get why this shop may look "off" to US purchasers in a fast-fashion world. They don't get a lot of press. The sizing IS small and the clothing is unusual, so you need to pay attention to measurements and how you want something to fit. The shipping takes a very long time (typically a month or more) and comes from overseas. The website doesn't update often... but that's the key, this isn't fast fashion. That said, all my AN pieces are so nicely tailored. Their cotton garments feel made to last forever. The poly pieces are unique enough on the US market to justify the price, and they typically have discounts once their pieces have been on the site for awhile.

I've only had to reach out to Customer Service once, and that was when I'd placed a really large order and figured one piece had been holding it up because of the way they ship. They answered within a day or so and refunded the piece they'd been waiting on (this was still just within the 15-45 day waiting period) and got my shipment moving.

Just want to thank AN for what they're doing. If I could offer any feedback, please put textile information on your site per garment, rather than a blanket "care" area on each listing. The poly pieces are nice, but the cotton/linen pieces are your best ones, especially in sheer black.

August 28, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

SCAM COMPANY! i returned $113 worth if items weeks ago and still havent received a refund. reached out to them twice now, no response. do not do business with them. i am getting ready to make a complaint to my bank and dispute the charge.

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

They do not respond to inquiries

They do not respond to inquiries. I've tried contacting in every possible way and get no response at all. What's the point of even having the option at the bottom of every product page? I really wanted to order some things from here without having to make a possible return, but I can see even those requests get ignored.

March 15, 2025
Unprompted review
Rated 3 out of 5 stars

Aesthetic Noir co. has been awful about return

I ordered 3 shirts. They sent 1 shirt in the wrong size. I contacted them to return it and 1 other shirt. The request was approved and I was given an address and instructions for return which I followed. The box I sent them was returned to me with a note that said it was never picked up. I have emailed them and contacted them through the website and no one has replied to rectify this. The clothes are nice but the company is awful.Beware.

After writing this review Aesthetic Noir refunded my money but did not have any further communication. The whole experience was strange but I'll change the original review of 1 to a 3 since I got a refund.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

No reply to cancellation message

I placed an order (#2989) on 21 November 2023. I sent them an e-mail the next day (22 November 2023) asking for a cancellation of the order and a refund. I haven't received a reply. Plus, the "discounted" prices are actually the same as those on yesstyle under the brand Simple Black. The "discount" means that you can't return the items. Of course I am far from having them received. Still waiting for a confirmation of my cancellation message.

November 25, 2023
Unprompted review
Aesthetic Noir logo

Reply from Aesthetic Noir

Hi VM, we did have communication slowdowns from the Thanksgiving/Black Friday holiday. We have replied to your email and processed a full refund. We're, of course, happy to cancel an order before it ships.

Regarding your note on products and other websites, we carry a variety of unique items from various suppliers around the world. Our hand-picked, rotating collection is what our discerning customers appreciate the most. We hope you'll find something in the future and will give us another shot. Thank you!

Rated 2 out of 5 stars

reselling chinese clothes?

Edit: I am changing this slightly after receiving the answer by aesthetic noir. In their answer they say they source items from different retailers, including asian ones. I personally think their website doesn't make that clear, i was under the assumption that they were actually designing their own stuff and just working with production conpanys. But okay, i probably misunderstood, they actually identify themselves as resellers. Still find their pricing and "discounts" extremely weird. Still find it weird, that other sellers like yesstyle and also pages like marigold shadows (also weird in my opinion) sell the exact same things. I will up this review to 2 stars but keep it. I think this is still important to see for people to form their own opinion. I personally still feel cheated, but maybe thats because i have high standards and have another definition of a small buisness. I do find their website really pleasant to look at and i do find the selection of clothes very nice. I think i would have liked it more if they actually disclosed the chinese brands they work with. Would have helped me not assuming it's "original aesthetic noir". Also i think in terms of being "ethical" and "sustainable" it would help if they actually disclosed their collaborators. If not it's just empty words.

My order is under a different name, thats why you couldt find it.

Original review:
I havent yet received my items, so this is temporarily.
As another review suggests, this is completely from china. You can find most of the clothes at cheaper prices on yesstyle under the brand SIMPLE BLACK. (cheaper than the "discounted" prices on aesthetic noir lol)

Aesthetic noir is basically reselling a chinese brand, and the whole "About Us" section is a lie.
If you want the items you can get them from yesstyle for cheaper. Shipping is crazy long on both sites, so it doesnt even matter haha. Also yesstyle at least doesnt try to make it "their" design. Its still from china (most stuff these days is) but they are at least open about being just a portal for selling stuff.

- only chinese models > its originally from a chinese brand
- sizing smaller than usual > its a chinese brand
- crazy dicounts on every item > its not close to the actual chinese prices, and the "discount" makes it, so that you cant return the items (how convenient)
- partial shipping from china > its a chinese brand

Anyways, i am disappointed in myself, for only realizing this after i already ordered. I'm not loosing a super big amount of money, but i'm still sad. I was really excited for this. At least the quality seems to be good in the other reviews, so i will hopefully still like the items.
These resellers are really a pest, at this point i should probably learn to sew and make the stuff myself.

If it turns out, that my assumptions are wrong/theres a reasonable explanation, i will of course change this review.

October 23, 2022
Unprompted review
Aesthetic Noir logo

Reply from Aesthetic Noir

Hi Dante,

We cannot find an order under your name provided here. Please contact us at support@aestheticnoir.com if you have a specific question or concern on a recent order.

Our customers find we provide a great value in sourcing unique, high-quality garments from around the world and we proudly work with suppliers in Asia who meet our customer's needs. The reason AN was founded, and story of how, is quite genuine and we believe our customers appreciate working with a small business vs. a big box store.

If you do have a yet undelivered order, we would ask you update this review once receiving your items and based on the value of the items you received.

Best regards,
-AN Team

Rated 5 out of 5 stars

If you don't mind waiting it will be worth it!

You may have to wait almost 1-2 months to receive the clothes. But I have to admit, it was really worth the wait. The quality of the clothes is very good! I rarely buy trousers or skirts online because it's hard to match me, but when I saw the store's style, I couldn't control myself but place an order. It turns out to be really nice, every piece fits perfectly. Very true to size, I really enjoyed shopping in this store!

August 27, 2022
Unprompted review
Aesthetic Noir logo

Reply from Aesthetic Noir

Thank you Sunny! We are thrilled to hear you've found some great fits. We hope to see you again soon!

Also, with the support of our great customers, we'll be able to continue to work to with our small batch manufacturers and reduce shipping times across the world.

Rated 5 out of 5 stars

Beautiful Clothes, Excellent Service

Not only are the clothes I ordered beautiful, well made and well fitting but the service I experienced was just brilliant.
Due to a fault that lay with my local delivery service my original order was returned. Aesthetic Noir stayed in contact with me throughout the entire debacle, reassuring me they would re-send the order and kept me informed every step of the way.
I am so impressed and highly recommend this small business for those who want to support people creating something unique and beautiful while also offering a high standard, personal customer experience. Delighted to have discovered them.

May 12, 2022
Unprompted review
Aesthetic Noir logo

Reply from Aesthetic Noir

Thanks, Alice! We are so thankful for your patience through the process and so glad you are happy with the items! Check your inbox for an email from us :)

Rated 5 out of 5 stars

Well made and quality material

Well made and quality material. I was pleasantly surprised. I ordered the dress and jacket on December 30, 2021, and both arrived today January 28, 2022. The wait was worth it. The v-neck dress and the kimono style suit are deemed to be one-size and miraculous THEY ARE! I am a US size 14 and I cannot believe how flattering, comfortable and well made both pieces are. Well worth the money and wait! Thank you Aesthetic Noir for recognizing and celebrating women's bodies by producing beautiful clothes.

January 28, 2022
Unprompted review
Aesthetic Noir logo

Reply from Aesthetic Noir

Hey there! Thanks for the kind words. As a token of our thanks, we would love to send you a discount code for any future purchases. Please contact us at sales@aestheticnoir.com :)

Rated 5 out of 5 stars

Communication is the key

Communication is the key and Aesthetic Noir gets that. I fully understand that things shipping from across the world will take time but that time goes by faster if you know where in the world your parcels are. I was able to check in online and see where my items where and when they would get to me. Seamless! Not to mention that the clothes are also exactly what I was expecting. Made well out of quality fabrics and I love the style. So glad I found you!

December 23, 2021
Rated 5 out of 5 stars

Excellent 🖤

Aesthetic Noir’s clothing quality is excellent, and I absolutely love the items and already made another purchase. It did take a long time for my packages to arrive from HK to the US due COVID, but that was expected & I didn’t mind the delay.

December 13, 2021
Unprompted review
Rated 1 out of 5 stars

A risky proposition

I give them five stars for the clothing itself (exactly what it looked like on the site; very well made; good fabrics) but one star on the delivery. It took months. And there was no response when I wrote to inquire about it. Of course it came directly from China, which tells you that wherever Aestheticnoir is "located", they are remote from the production, packing and shipping. This is a model that does not support good customer service to resolve problems. And if something is wrong with any item, this model promises trouble for returns and refunds. Bottom line: loved the clothes but won't order again. I stay away from the direct from China system, unless I know the company very well (like, say, Asos) Otherwise it's a crap shoot.

September 18, 2021
Unprompted review
Aesthetic Noir logo

Reply from Aesthetic Noir

Hi there. Please contact us at support@aestheticnoir.com. We are happy to provide a refund. There has been delivery delays during COVID-19. We are a small company with limited options when it comes to shipping and unfortunately are up against Amazon and other companies fighting for space on ships and planes. Most companies are experiencing supply chain difficulties and that includes us. Depending on the item, we ship from both Canada and China. We are in the process of moving all our manufacturing and distribution to Canada but there are some limitations. We appreciate your understanding!

Rated 1 out of 5 stars

Bad quality clothing & when I asked for…

Bad quality clothing & when I asked for a refund, they never responded, even after multiple attempts to contact them.

March 22, 2021
Unprompted review
Aesthetic Noir logo

Reply from Aesthetic Noir

Hi there. Unfortunately we did not receive your email. Please contact us at support@aestheticnoir.com. We are happy to provide a refund for your order!

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