Great selection of excellent quality ribbons, in tons of colors, textures and patterns. Got exactly what we needed for packaging a large, special event order. Easy to place an order online and we rece... See more
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Action Packaging provides packaging solutions for businesses of all sizes, supporting everything from everyday operations to long-term packaging programs. With decades of experience and a nationwide footprint, we help organizations source packaging that performs reliably, scales with demand, and aligns with how they do business.
Our offering includes a wide range of in-stock packaging for immediate needs, along with custom packaging solutions designed around specific products, branding requirements, and operational goals. Customers can order directly online for speed and convenience or work closely with a dedicated packaging specialist when a more tailored approach is needed.
Headquarters: 1191 Lake Avenue, Woodstock, IL 60098
Email: info@actionpkg.com
Phone: (888) 595-4626
Whether you are sourcing packaging for immediate use or building a scalable packaging strategy, Action Packaging delivers dependable solutions, knowledgeable support, and a buying experience designed around your needs.
1191 Lake Avenue, 60098, Woodstock, United States
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Replied to 100% of negative reviews
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A change in your website caused me to lose sight of the order in process. I received no email with confirmation or tracking. I had to ask.
When delivered, I was an item short. Again I had to ask only to find out it was backordered. ETA 1 month. That is not acceptable. I have a business to run too.
Reply from Action Packaging
Great selection of excellent quality ribbons, in tons of colors, textures and patterns. Got exactly what we needed for packaging a large, special event order. Easy to place an order online and we received everything really quickly. Thank you, Action Packaging!
Reply from Action Packaging
I had to change an order (my mistake) and they made the change with no problem, and the order still arrived quickly!
Reply from Action Packaging
What went wrong this time? Every time!
Product is NEVER shipped in a reasonable manner or time frame!
Reply from Action Packaging
The order came in a timely manner and the bags look great!
Reply from Action Packaging
We order from Action Packaging regularly. They are a trusted source for our needs.
Reply from Action Packaging
I'd give zero stars if I could. Somehow you screwed up two orders of 1,000 bags each by canceling them both. After 20 minutes on the phone with customer service "Bill" who couldn't tell me why the orders were canceled, I was assured my order had been corrected. It was not and I was charged for both orders. At the very least I should have received a discount for ordering 2,000 bags as the website states. Very disappointed and will look elsewhere next time. You wasted my money and time.
Reply from Action Packaging
I have been using this item (pouches) for years. Seeing a new owner caused concern. The product was shipped and arrived as expected. Same quality as in the past.
Reply from Action Packaging
Always easy to reorder and get my supplies. Fast shipping and smooth process.
Reply from Action Packaging
Everything was easy to find on the website, and we received everything in a timely manner. Great company!
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Reply from Action Packaging
Great product but high shipping cost I thought. Package came right away but I'd like the option of less shipping cost and slower delivery time. Packaging looked like it had been previously shipped. No damage to the contents but one package was torn open at the corner and just missed damaging the merchandise.
Reply from Action Packaging
Fast service and easy to order from past orders. check out is quick and straightforward. product quality is outstanding.
Reply from Action Packaging
Fast service and easy to order from past orders. check out is quick and straightforward. product quality is superb
Reply from Action Packaging
Great product. Arrived quickly and well packaged. Just as described. I would not hesitate to purchase from them again ... Thank You
Reply from Action Packaging
Reply from Action Packaging
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