Just amazing. An easy to use app/platform. The most helpful, professional and knowledgeable team. Everything is swift, easy, polite. Always someone on hand they do all the graft, time consuming and wo... See more
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Review summary
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Reviews shaping this summary
A superb company who actually understand SME business and who provide instantaneous support. Even a cack handed buffoon like me has been able to use their simple app, and their staff have supported me... See more
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So far so good. Easy to understand and with the chat feature makes everything so much easier. Im a happy user and will continue using these guys for my business the tax features are super useful. All... See more
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We needed urgent assistance this evening and Lynn at Anna was extremely helpful. They went above a beyond to resolve our problem. Stayed overlooking my chat and my Directors chat to make sure he got a... See more
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Company details
About ANNA Money
Written by the company
ANNA is the business account that does your taxes and payroll.
It’s the easiest and most affordable way to automate your Self Assessment, VAT returns, and Corporation Tax calculations and filing.
With real-time tax estimates, you always know what’s coming. ANNA automatically creates smart money pots so you can save ahead of time, making tax season smooth and stress-free.
ANNA is MTD ready and HMRC compliant.
Looking to register a company? ANNA can help you with that too! Same day company registration with everything you need from day one.
It’s the easiest and most affordable way to automate your Self Assessment, VAT returns, and Corporation Tax calculations and filing.
With real-time tax estimates, you always know what’s coming. ANNA automatically creates smart money pots so you can save ahead of time, making tax season smooth and stress-free.
ANNA is MTD ready and HMRC compliant.
Looking to register a company? ANNA can help you with that too! Same day company registration with everything you need from day one.
The ANNA company registration
Written by the company
- The same-day company registration
- Ready to take your business to the next level? ANNA’s company formation service makes it quick and easy to register your UK limited company. Keep your personal address private with a virtual office, and enjoy full secretarial support, including same-day mail scanning and forwarding. We’ll also take care of your company filings and ongoing updates, so you can focus on growing your business.
ANNA +Taxes
Taxes? Sorted.
- Automated VAT return calculations and direct HMRC filing.
- Handles Corporation Tax, Self Assessment, and payroll administration.
- Our new MTD Self Assessment service is simple, easy - and free.
- Smart tax pots and reminders help you save ahead of deadlines, so there are no nasty surprises.
- Stay safe with digital record-keeping with secure cloud storage.
Contact info
Brunel House, 2 Fitzalan Road, Cardiff, Wales, CF24 0EB, Cardiff, United Kingdom
- hello@anna.money
- anna.money
4.6
Excellent
6K reviews
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Security and peace of mind.
I made a new payment today to a new payee and where many banks focus on identity and account confirmations Anna goes that one step further and keeps the focus on the account holders safety.
Before the payment is authorised a series of simple questions are asked designed to protect the account holder from making a mistake or making the payment whilst rushed and not thinking clearly.
It's surprising at first and my initial reaction was one of annoyance as I don't like being nannied but once completed I realised the value of that extra few seconds make to my peace of mind.
Well done Anna.
July 23, 2026
Reply from ANNA Money
Hi Robert 👋
Thank you so much for this thoughtful review 🙏
We love that you shared your first reaction as well as your second 💛It's completely natural to wonder why we're asking a few extra questions when you're ready to make a payment, especially when you're in a hurry 💵
Keeping our customers and their money safe is one of our biggest priorities. Fraud and payment scams are becoming increasingly sophisticated, so we've built in those extra checks to encourage people to pause, double-check the details and make sure everything feels right before sending money 🙌 If those few seconds prevent even one customer from making a costly mistake, they're worth it 🫶
It's fantastic to hear that what initially felt like an interruption ended up giving you greater peace of mind 😊 That's exactly what we're aiming for – security that protects you while keeping banking as simple as possible 🚀
Please remember that you ever need us, our team is here 24/7 in the in-app chat 💬
Best wishes, Robin - Customer Experience Specialist
I signed of with Anna about 4 months…
I signed of with Anna about 4 months ago
I using the account daily and every time they amaze me.
They are Trust/fast/and helpful. Very easy to use
July 23, 2026
Reply from ANNA Money
Hi David 👋
Wow – four months in and you're still being amazed 🎉 we'll happily take that 🤩
Thank you so much for taking the time to leave us such a lovely review 💛 It means the world to hear that ANNA has become part of your daily routine and that you've found us trustworthy, fast and helpful 🫶
We've worked hard to make business banking as simple and stress-free as possible, so hearing that you find the app easy to use is exactly what we love to hear 🙌
Thanks again for being part of ANNA, and remember, if you ever need a hand, our friendly team is here for you 24/7 through the in-app chat 🙏
Best wishes, Robin - Customer Experience Specialist
Easy to use and supportive app
July 23, 2026
Reply from ANNA Money
Hi Chay 👋
Thank you for your lovely feedback 🌟
We're delighted to hear you're finding ANNA easy to use and supportive 😊
Providing simple tools alongside reliable support is exactly what we aim for, so it's wonderful to know you're having such a positive experience ✨
Thank you for taking the time to share your review 🙏 We truly appreciate your support and look forward to continuing to support your business 🫶
Best wishes, Annie – Customer Experience Specialist
Anna money
Anna money
Is a great way of banking and accounting support very very professional and efficient . I don’t know what I could do without them because I am OCD , Dislexsix and ADHD. The disability support is extremely excellent.
Thanks very much
July 22, 2026
Reply from ANNA Money
Hi there 👋
Thank you so much for your thoughtful and heartfelt feedback 💛
We're absolutely delighted to hear that ANNA has been such a valuable part of managing your banking and accounting 😊
It's especially meaningful to know that you've found our support accessible and helpful 🙌 We work hard to provide a service that's easy to use and supportive for all of our customers, and we're so pleased that we've been able to make a positive difference for you 🤝
We truly appreciate your support and look forward to continuing to be there for you 💫
Best wishes, Annie – Customer Experience Specialist
Reply from ANNA Money
Hi Aron 👋
Thank you so much for taking the time to leave us a review 🎉

We love to hear that everything is good with you and ANNA 🙌🏻
If you ever need us, we’re always here 24/7
Best wishes, Angela- Customer Experience Specialist ⭐️
Dealt with a fraudulent card payment…
Dealt with a fraudulent card payment very professionally and my money was refunded in full
July 21, 2026
Reply from ANNA Money
Hi Weidan 👋
Thank you so much for taking the time to leave us a review 🎉

We're over the moon to hear we could help with your recent card payment and get you the best outcome 🤩
If you ever need us, we’re always here 24/7
Best wishes, Angela- Customer Experience Specialist ⭐️
Opening a new business, everything was quick and simple
I have a new business and everything was so simple and easy
July 22, 2026
Reply from ANNA Money
Hi Hashmatullah 👋
Thank you so much for taking the time to leave us a review 🎉

It's lovely to hear that this was so simple and easy for you, giving you more time to focus on your business 💪
If you ever need us, we’re always here 24/7
Best wishes, Angela- Customer Experience Specialist ⭐️
STAY FAR AWAY
STAY FAR AWAY
We opened Anna recently for the business and received funding from a loan on 10/07/2026. Ever since funding was received they have suspended and unsuspended the account twice. We are now at 22/07/2026 and all I get from Anna Money is automated responses from AI. We are accruing interest daily on the funds received and will be looking anna to reimburse interest charged while we couldn’t use the funds.
We have taken the funding out manage cash flow and ANNA money have ruined us by holding legitimate money for 12 days without reason. The source is clear as day and I have provided what they have asked for.
We are a company turning over in excess of 1m+ yearly and there is no justification for why money from a funding company is being held for 13 days without any sort of human communication.
If you are thinking about opening an account here I would run as fast as I can. Absolutely ridiculous, my business has suffered the last 12 days for no reason and we have accrued interest and are still obligated to make our first loan payment on the scheduled date when funding was taken out: so essentially we took funding for Anna money to hold the money for nearly half a month so far still while interest is accruing in the loan.
Absolutely disgusting practices and company
DAIRYLESS LTD
July 22, 2026
Unprompted review
Reply from ANNA Money
Hi Mohammad
We're sorry to hear your experience has not been positive, and we completely understand how frustrating this must be. We never intend to cause harm to you or your company.
At ANNA, protecting our customers and their accounts is one of our highest priorities.
As part of our regulatory obligations, we regularly review customer accounts. In some cases, we may need to temporarily suspend an account while we gather the information required to complete our review.
During this process, we're unfortunately unable to discuss the specific reasons for the review due to regulatory requirements, but as soon as we have any updates we'll be in touch right away.
For more information about the financial regulations that apply to ANNA, please refer to our Terms and Conditions: https://anna.money/terms-and-conditions.
Best wishes, Robin - Customer Experience Specialist
Horrible piece of garbage business and…
Horrible piece of garbage business and product complete SCAM!
July 22, 2026
Unprompted review
Reply from ANNA Money
Hi David
We're sorry to hear that you've had such a negative experience
We'd like the opportunity to understand what happened and investigate your concerns further. We'll be requesting some additional information through this review platform so we can identify your account and review your case with the relevant team
Thank you for taking the time to leave your feedback, and we hope to hear from you soon
Best wishes, Annie – Customer Experience Specialist
so anna it all started off pretty good…
so anna it all started off pretty good but now i am in a situation where i can’t login to my account
i tried over 25 times
i have complained but still no one helps
the staff are incompetent not knowing what to do
keep getting advice but the staff don’t know what they are talking about
you email them you get a ridiculous response
not addressing the situation just nonsense replies being so obvious that they don’t know what they’re talking about
there’s no number to call
there’s no way of actually getting help from
a person that actually knows what they’re are talking about
it’s got to a stage where i will give up
anna this is not good
you try to pride yourselfs on being a bank that will help a business customer but your failing
and your just like the other banks now
nothing different just a big company who thinks they can just roll along with your money and when you actually want help it’s a total different attitude
i be moving my 3 business accounts away from anna that’s for sure
big statements from a bank that’s just not good enough in the real world
bye 🙋♂️
July 21, 2026
Unprompted review
Reply from ANNA Money
Hi there
We’re sorry to hear about your experience and appreciate how frustrating it must be to be unable to access your account, especially when you've been trying to resolve the issue for some time
We’re also sorry that the support you've received has left you feeling unsupported. While we don't offer phone support, we do have human specialists available 24/7 via the app and email, who handle a large volume of customer queries. We're sorry that, in your case, we haven't met the standard of service you expected
For security reasons, we're unable to discuss the details of account access issues on a public review platform. We’d encourage you to continue following the guidance provided by our team via email, as this is the quickest way for us to verify your details securely and help resolve the issue
We appreciate your patience and are committed to getting this sorted for you
Best wishes, Annie – Customer Experience Specialist
Reply from ANNA Money
Hi Shiva 👋
Thank you so much for taking the time to leave us a review 🎉

It's wonderful to hear that you are finding everything at ANNA so easy 🤩
If you ever need us, we’re always here 24/7
Best wishes, Angela- Customer Experience Specialist ⭐️
Reply from ANNA Money
Hi Daniel 👋
Thank you so much for taking the time to leave us a review 🙌
We're thrilled to hear that you're finding ANNA very good, this is what we strive for 🤩
If you ever need us, we’re always here 24/7 💬
Best wishes, Justine- Customer Experience Specialist 💫
DREADFUL
DREADFUL! Seriously recommend that you do not use this “service” it is slow and costly. I’ve setup businesses before and thought this might save me time and money but it was far more time consuming and costly. Strongly advice to not use this.
July 19, 2026
Unprompted review
Reply from ANNA Money
Hi Scott
Thank you for taking the time to share your feedback
We’re very sorry to hear about your experience and understand how frustrating this situation was for you
We alway strive to provide a our customers with value for money and a quick and easy process
Please contact our support team directly through the app or by email at support@anna.money so we can review your account in more detail and work towards a resolution for you
Best wishes Angela- Customer Experience Specialist
Love Anna services
July 19, 2026
Reply from ANNA Money
Hi Imtiaz 👋
Thank you for your awesome review 🤩
We're truly over the moon to hear you love the services ANNA provides 🎉
Please remember we're available in the app 24/7, should you ever need us
🙏
Best wishes, Robin - Customer Experience Specialist
Reply from ANNA Money
Hi Harjinder 👋
Thank you for leaving such kind words for us 'Very good excellent' 🤩 we could not be happier to hear this 🥰
We're truly thrilled to hear your feedback and please remember we're here 24/7 should you need us 💛
Best wishes, Robin - Customer Experience Specialist
The Anna app is such an easy app to…
The Anna app is such an easy app to use. So user friendly, highly recommended
July 18, 2026
Reply from ANNA Money
Hi Mohammed 👋
Thank you so much for leaving such a lovely review 💛
We're so happy to hear you're finding ANNA easy to use—that's exactly what we aim for 🤩 We really appreciate you taking the time to leave us a review and for recommending us 🫶
Please remember we're available in the app 24/7, should you ever need us 🙏
Best wishes, Robin - Customer Experience Specialist
Reply from ANNA Money
Hi Bilal 👋🏻
Thanks so much for the 5 star review 🤩
We're really glad to hear you're happy with the service we provide at ANNA 🚀
Our team is available 24/7 if ever you're in need of support ☺️
Best wishes, Yasmin - Customer Experience Specialist
Easy to use and the chat function is…
Easy to use and the chat function is really helpful
July 18, 2026
Reply from ANNA Money
Hi Caroline 👋🏻
Thanks so much for the 5 star review 🤩
We're really glad to hear you find us easy to use and you're also loving our in-app chat feature 💬
Our agents are available around the clock to give the best support we can, whenever you need ☺️
Best wishes, Yasmin - Customer Experience Specialist
Reply from ANNA Money
Hi James 👋
Thank you so much for your awesome review 🤩
A 5/5 – we couldn't ask for higher praise, and we think you're 5/5 too 🫶
Please remember that we're here 24/7 if you ever need us 🙏
Best wishes, Robin - Customer Experience Specialist
App is really quick and easy to use
App is really quick and easy to use. Every time I needed help someone helped me (great customer service). Overall I'm pleased.
July 17, 2026
Reply from ANNA Money
Hi George 👋
Thank you so much for taking the time to leave us a review 🎉
It's amazing to hear that you're finding the app really quick and easy to use 🚀
Great customer service is what we strive for, so we are thrilled to hear that you are so pleased with us 🙏
If you ever need us, we’re always here 24/7
Best wishes, Justine- Customer Experience Specialist 💫
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