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Ancienflow Reviews 

195
•
TrustScore 4 out of 5

3.8

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers had a great experience with this company. Customers frequently praise the surprisingly quick delivery times and the helpful communication provided throughout the entire ordering process. Many individuals note that the products often look even better in person than online and function exceptionally well for their daily needs. However, some people mentioned experiencing unexpected delays with shipping or receiving items that did not match the initial descriptions. Some consumers were also dissatisfied with fragile packaging issues that frequently caused items to arrive bent, crumpled, or otherwise damaged. A few reviewers additionally pointed out that certain items required a challenging installation process or did not fit properly.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Many... See more

Delivery service

Reviewers share mixed feedback about the delivery service, with some praising prompt shipping and helpful... See more

Quality

Consumers find quality to be ambiguous, experiencing a mix of satisfaction and disappointment. Many reviewers... See more

Order

People report ambiguous experiences with order processes, as opinions are divided. Many customers praise the... See more

User experience

Clients share ambiguous opinions on user experience. Many consumers praise the easy ordering system, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was good communication from this company to help reassure that my order was genuine. I feel the knee support works well but as most knees are quite swollen it would have been helpful if the velc... See more

Rated 4 out of 5 stars

I just received my hat and I love it. Very good quality and material is high quality. Light weight great brim for keeping sun off your face. Would definitely recommend

Rated 3 out of 5 stars

Poor communication. For example they wrote that the package was coming from California when in reality was from China. When finally arrived the direction on how to uses the shampoo was in Chinese. It... See more

Rated 5 out of 5 stars

A bit of a different story…I live in Spain but I regularly visit Brunei where my husband is employed. I am currently with him now and we purchased online the pool lights together. Unfortunately when... See more

Company details

  1. Clothing Store

Written by the company

Welcome to our store! We are a global e-commerce platform specialising in delivering high-quality, unique products right to your doorstep.

Contact info

3.8

Great

TrustScore 4 out of 5

195 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.8

All reviews

(195)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fast and easy

From the ease of ordering to the quick delivery time, it couldn’t have been easier to get this wallet. I love the colour (I got green) and the lovely soft leather.

August 30, 2026
Unprompted review
Rated 1 out of 5 stars

Quality 0

Hi, the main problem with this is what my mobile doesn't fit the ceasing as Ive got the outer proctor on my iPhone - and the quality is very ordinary - maybe I shouldn't have expected anything better for the price Ive paid !!!!!!!
I'll be lucky if it lasts six months, I think

September 1, 2026
Unprompted review
Rated 3 out of 5 stars

Love the shipping updates but..

Love the shipping updates, etc. However, the colour that I received is not the colour that was depicted online.
It is very yellowy really not a cream color.
And it’s very thin material and see-through. It does fit true to size so that was good. I’m just really disappointed in the color. I wanted like a creamy white and that is not the colour that I got!

September 1, 2026
Unprompted review
Rated 4 out of 5 stars

Two piece lounge set

Actually. a little disappointed in product not the service. I thought the fabric was stretchy from the ad. It is not and does not give. Lower quality than expected for the price. Would not reorder product.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Easy, secure and Stress free

The experience was great for a few reasons. The order process was easy and the price was good. The company continuously keep you up to date as to when you would be receiving your order. There was no second guessing, on my part, if I was getting scammed again by a bogus site.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

I love these!

I love these!! I bought five… one for me and one for each of my four sisters. The cardinal reminds us of our mom, so now we’ll all have one in your flower gardens to remind us of her!!

August 21, 2026
Unprompted review
Rated 1 out of 5 stars

Order was delivered to New York

Order was delivered to New York. I live in Denver Co.

August 18, 2026
Unprompted review
Ancienflow logo

Reply from Ancienflow

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@ancienflow.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Rated 4 out of 5 stars

Wallet

I like the wallet and all of the space for cards, etc. I don't think a magnetic clasp will last very long.

August 16, 2026
Unprompted review
Rated 3 out of 5 stars

Poor communication

Poor communication. For example they wrote that the package was coming from California when in reality was from China. When finally arrived the direction on how to uses the shampoo was in Chinese. It did arrive on August 6 and I haven't use it yet. I am hoping that works. I think they have been honest at front.

August 6, 2026
Unprompted review

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