AMB Moving & Storage Inc  Reviews 

Came late to pick up our stuff in the first place, now it's been 28 days, they still have our belongings. When we call to see when we can actually have our property back they just give us a date a little further in the future to contact them by if we don't hear anything to buy themselves some time. After reading these other reviews I'm pretty sure we're going to be missing things, things are going to be broken and that's if they actually come this month. Also now expecting them to try and charge us more to drop off, which for anyone reading this is HIGHLY ILLEGAL.

Never use "AMB Moving & Storage." I had a very bad experience with them during my move from Plano, Texas, to Charleston, SC.

Initially, they provided a binding estimate for 523 cubic feet and took my booking. I paid 33% of the amount as a deposit. When they arrived for pickup on July 18, 2026, they claimed the volume had increased to 800 cubic feet and demanded a higher payment, or they would leave with my items and refuse to refund my initial payment. Since I had no other options at the last minute, I accepted and paid another 33% of the new estimated total.

The service was extremely poor:

- Late Arrival: They were scheduled to arrive between 10 AM and 2 PM but did not arrive until 5 PM and did not start loading until 8 PM.
- Lack of Care: They failed to wrap any items except for the sofa and refused to disassemble furniture.
- Incomplete Loading: They loaded the bunk bed and office table without disassembling them, then claimed there was no more space for my other items and left.

When I received my items in Charleston, many were damaged because they were not wrapped and moved correctly. This relocation caused immense mental stress, and I consider these people to be scammers. I am writing this to warn others, so they do not lose money as I did. After this incident, my friends used different movers at a lower price without any issues.

Move from Plano, Texas to Charleston, SC.
Loading Date: 18July2026
RE: 4914937 – 1109
Dot # 3839636 MC# 1395855

Had to pay additional money at the time of pick up. Customer service was not helpful. I gave them 3 weeks notice of the date i needed our thing at out new house. They picked up our things on June 21, 2026. Brokered out our things to another company. ( Loadrans which was another horrible experience) we didn't get our things until July 4, 2026. We were leaving on July 5. 10 days with nothing, We had to buy an air mattress and sheets to sleep on, had to eat out breakfast and dinner which was another huge expense. AMB Moving and Storage never let us know when our delivery date was and I called everyday. After the first few days of me calling, they may or may no answer the phone. Had to use a different phone number so they would answer then thy would have me on hold 20 mins. only to come back and tell me they will send out a request and call me back. which sometimes never got a call back. Finally the truck came with only the driver which he said " he's only the driver". so we had to move 90% of the things out of the truck. 2 hours later the other truck shows up with 3 men and un loaded the larger stuff. When ever thing was unloaded they wanted their money I had a certified check made out to AMB Moving and storage, that they wouldn't except because this is Loadrans. loadrans DEMANDED CASH OR BLANK MONEY ORDER! Had to borrow 2100.00 from my neighbor because the bank is closed. 4th of July! Horrible communication. Lost wages and vacation time
Tracie R.

They promised one pick up date on the phone, then changed it. Never mentioned using cash for 2/3 of the payment. Promised a delivery date by phone and then pushed it back over a week.

If I could give this company zero stars, I would.

From the very beginning, communication was terrible. They were distant, unresponsive, and could not provide something as basic as a pickup date and time. When they finally did, we were told their truck had allegedly broken down. Things happen, and I was willing to be understanding.

Unfortunately, that was only the beginning.

After rescheduling, the experience became nothing but chaos and complete unprofessionalism. Every person we spoke with, including an alleged supervisor, was rude, condescending, and unable or unwilling to answer the simplest questions. One employee in particular, Jalen, provided some of the worst customer service I have ever experienced. She was dismissive, argumentative, and acted as though answering reasonable questions was an inconvenience. If she represents this company’s standard of customer service, they have serious problems.

The most frustrating part was that they could never even commit to whether they were actually coming on the scheduled pickup date. Imagine planning a long-distance move while the moving company can’t even tell you if they’re showing up. We eventually had to go through the broker just to find out that, once again, they were not coming. Instead, they pushed the pickup back another two to three days, leaving us sitting in limbo with no answers and no accountability.

This company has demonstrated a complete lack of professionalism, communication, reliability, and customer service. Moving is already stressful enough without having to chase down your moving company for basic information.

I would not recommend this company to my worst enemy. Save yourself the frustration, stress, and uncertainty, and choose literally any other moving company. This was, without question, one of the worst customer service experiences I have ever had.

Eli Moving and Storage were good. Josh and Moises were fast and organized.

My move to Reno took almost 3 months. The guy I paid first, said it could take up to a week max. He would no longer take my calls when I would ask for tracking numbers or updates on my delivery, and I was provided with AMB's number ...who I did not choose or have any say in to move me and my husbands stuff? Customer service staff is rude, will keep you on hold for an hour just to come back and say "no update from dispatch" The manager Jayna has no patience.... people skills.... or common courtesy. SHE told m =y husnabd that we're lucky to get $30 a day back OVER 30 BUSINESS DAYS LATE! The company we made this order with, told us AFTER pick up.. they have 30 business days "legally" Well, beware of this. 30 business days just means after that they can offer you$30 a day and take 3 months with your stuff. Unless you have time to wait gfrom Dacember to March to be delivered.. do your research.. dont use a broker.

Irma and Paolo. Great quick workers. It was an amazing experience

When we had our home inspection through NHI, they give a service called Home Binder. They help you find the things you need when moving to another city or state.
This is where we found our movers.
All communication was full and precise. The 3 workers we had all showed up right on time. They were happy, kind and cared. They worked very diligently.
We got our belongings the next day.
They wrapped the everything the previous movers did not wrap. They took great care for our belongings. This made us happy.
We hope this is our forever home with no more moving. However, if we do have to move I will call the general manager directly and go from there.
We recommend this company.
Thank you to Jonathan, Dario, Robert and Steve!

Tengis and Patrick were amazing. They packed us and delivered. Even though they were working hard they constantly had smiles on their faces. They set up our room just like we asked. Five stars for them.
The McGruders

This company was contracted to do my move from Alabama to Nevada via a broker. Picked up my stuff in Alabama on November 17, 2025. The entirety of December passes and I had my parents visiting who wanted to help me with unpacking. No updates at all on when my belongings would arrive, I tried calling several times with no updates, eventually I could not get anyone on the phone at all to answer and had to communicate with the broker to even get a response. They finally called me the week of January the 12th, 2026 and said that they would deliver my stuff the week of this writing. I had so much stress dealing with this company and their compensation for my stuff being late was laughable at best. Stay well away from this company for your well being. There are way better ones out there, do your research. It would be best drive a truck yourself rather than out your faith in this company.

AMB moving service was quick and professional. I was moving from pennsylvania to kansas and they made move really easy and hassle free for me. They (Evin, Joshua and Shirley) came to pick up my stuff early in morning (on time) and packed my furniture really profesionally and loaded all my belonging in truck quickly and efficiently. I am glad I hired AMB moving service and would highly reccomend them for other people as well.

I am extremely impressed and satisfy by the service provided by AMB Moving & Storage. They were very efficient packing and handling all of my belongings. Everything arrived in perfect condition to my new home. The crew is very friendly and professional. Sara, Robert and their crew were amazing.

We used AMB Moving & Storage for our move from New Jersey to North Carolina, and the experience was excellent from start to finish. The crew was on time, professional, and handled our furniture with great care. Everything arrived quickly and in perfect condition. Communication was clear throughout the process, and the pricing was fair with no surprises. I highly recommend AMB for anyone planning a long-distance move — they made what could’ve been stressful feel smooth and easy

My husband and I used this company to move us from Atlanta to West Palm this past summer and I just wanted to take a moment to give thanks for taking such good care of our stuff and the next day delivery we received. Everybody kept telling us that they would take 4-5 days for delivery and with my baby and younger son I just couldn’t go that long without their beds. Thank you again AMB and I will use you again in the future because we move around for work!

If you are thinking about using this company I urge you to run for the hills. I thought I was savvy but people, I was conned. DO NOT USE THIS COMPANY, unless you want to be swindled, robbed, & gaslighted. Unless you don’t mind being scammed, if you don’t mind things missing and broken.

The packing was careless to the point of negligence: nearly all the boxes arrived completely crushed; the delivery crew themselves remarked they had never seen packing done so badly. Many fragile, valuable, and irreplaceable items were destroyed.

The movers also arrived unprepared, without any packing materials, even though I had paid a significant amount to have them pack me. They tried to convince me this was “normal,” but ultimately had to leave for two hours to buy packing supplies—despite there being nowhere nearby to purchase them. This dragged it late into the night.

They forced a $4,000 mattress into a wardrobe box because they did not have the proper carton. By the time it was unpacked it was completely ruined.

Delivery was no better. The truck was impounded en route. When they finally arrived, they wanted to begin unloading at 9:00 p.m. I refused, and we agreed on a 7:00 a.m. start the next morning — but they did not arrive until 10:00 a.m.

One box containing shattered glass was never delivered at all—it was left behind in the warehouse. Essential hardware was misplaced, only to turn up much later in a random box.

I was charged an extra $1,500 beyond the agreed price, even though every item was listed on the inventory sheet. The list matched what was moved and I was still charged. You have no choice but to pay. When I questioned the charge, the company dismissed my concerns and insisted this was “standard”. So dishonest.

And the insurance. What a joke. Oh, but their sales people are good. Don’t be fooled.

Overall, my experience was extremely negative, and I strongly caution others against using this company. Learn from my mistakes.