Dave Brown was a tremendous assistance on the evening of July 29, 2026. He listened to the situation and went above and beyond to resolve my issue with celebrity cruises. This included Dave incurr... See more
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Written by the company
CruiseHub is redefining the cruise booking experience, combining expert guidance with unbeatable deals. Whether travelers are looking for the best prices, personalized service, or exclusive group rates, CruiseHub’s dedicated team ensures a smooth and stress-free process.
As a trusted partner of Carnival, Royal Caribbean, MSC, and Celebrity, CruiseHub secures industry-leading deals and premium customer service. Their Elite Reward Dollars loyalty program and flexible payment options make cruising more accessible than ever.
Thousands of travelers rely on CruiseHub for stress-free planning and expert support.
Visit CruiseHub.com to start planning your next adventure!
Written by the company
Found a better cruise deal? We’ll match it—and give you more! CruiseHub guarantees the lowest prices, so you can book with confidence.
1 Financial Plaza, 33394, Fort Lauderdale, United States
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I reached out to Cruise Hub today for some help in booking a cruise. Ricky Anthony was professional, and patient in taking the time to share lots of information about the cruise I was interested in. Highly recommend you to call them and help you book your vacation over water 😁😍
Dealing with Rowan Quinn was seamless as she provided knowledge and a willingness to meet our needs.
Reply from CruiseHub
Phil Hunt truly went above and beyond to help me with an important cabin assignment issue that came up after my cruise was booked. He stayed on the phone with me and the cruise line for nearly an hour as we were put on hold, transferred multiple times, and had to explain the situation over and over again.
Throughout the entire process, he was incredibly patient, understanding, and persistent in advocating for me until we finally reached someone who was able to resolve the issue.
What I appreciated most was that he never made me feel like I was inconveniencing him or that he was trying to rush me off the phone. He genuinely seemed to care about helping me, and that made a stressful situation much easier to deal with.
Thank you, Phil, for your patience, kindness, and dedication. I truly appreciate all your help!
Reply from CruiseHub
A CruiseHub agent promptly returned my call on a Sunday afternoon and fixed an issue I had made on booked cruise. I had accidentally put the wrong date of birth on a second passenger, and that prevented her from seeing that booked cruise on her RCL app. She said she will correct the info in her system and then would call the cruise line and correct that issue. Today, the RCL reflected the correction. The agent was extremely professional and courteous.
Reply from CruiseHub
Olivia is so helpful and updating and explaining options for our upcoming cruises. She is an asset to your company, along with so many other employees that have been so helpful along the way, including Zack. Love working with the whole team!
Reply from CruiseHub
MIKE WAS Verry Respectful, and Knowledgeable and found us the Best Deal for our Planned cruise, Thank you
Reply from CruiseHub
Dave was very helpful and prompt with assisting me in making corrections to my booking.
Reply from CruiseHub
From the First time i had contact with Mike Walker, he was very professional...very patient with me...and surch for good deal for us...its my first time dealing with Cruise Hub and so far so good...!!
I will definetly remomand Cruisehub canada !
Reply from CruiseHub
Rowan was so helpful and helped in resolving this. 10/10 for her.
Thanks so much.
Reply from CruiseHub
Cruz hub has friendly representative. They are not pushy. They are willing to find the best deal possible for you doing the planning of your vacation. They are very cooperative and working with you with payments and other arrangements very professional.
Reply from CruiseHub
The agent understood our issue and worked promptly and professionally to address it in good time.
Reply from CruiseHub
Matelda green that’s what makes this trip so special thank you
Reply from CruiseHub
Bruno was awesome. Very clear and concise on the details. Made this booking very easy.
Thank you.
Reply from CruiseHub
Bruno has been very helpful in assisting with CruiseHub reservations. He is very polite and always try giving us the best deal. He really care and of good service. I am referring my friends as he makes a big difference. Thanks!
Reply from CruiseHub
Rowan was amazing with helping me get what we wanted. She was friendly and knowledgeable about the staterooms
Reply from CruiseHub
Dave was amazing! Customer service is unmatched. He should really be a trainer because he was so good! We had some difficulties and an emergency to cancel. The way he treated our family was amazing.
Reply from CruiseHub
My concern was satisfactorily addressed in a timely manner.
Reply from CruiseHub
What a great experience dealing with Dave at Cruisehub. I never came across a company and travel agent who are laser focused on customer needs and just want to see their customers happy. My first time booking with them but defenitely not the last. Ask for Dave Brown next time you need to book. This guy will go above and beyond to get you your favorite bookings.
Reply from CruiseHub
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