City Dermatology Clinic Reviews Reviews 

210
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and exceptionally caring, making them feel completely at ease. The service provided is frequently highlighted as excellent, with many people appreciating the smooth user experience and efficient procedures. Reviewers found the booking process straightforward and quick, often securing appointments rapidly. Many consumers noted that procedures were often pain-free, with clear explanations and thorough aftercare information. People also consistently reported positive results and outcomes that exceeded their expectations.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, kind, and welcoming.... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as fantastic, smooth,... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy,... See more

Customer service

Consumers find customer service to be positive, highlighting professional and helpful communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Giulia and Kay were incredibly helpful. The surgical excision was done on the same day, and Dr Guilia made me feel at ease through the entire procedure. The clinic's price was £5,000 chea... See more

Company replied

Rated 5 out of 5 stars

I attended for two procedures- cyst removal - both performed by Mr Pafitanis, with the final stitch removal by Mr Sadigh. I am really pleased with the results, so a huge thank you. I was really hap... See more

Company replied

Rated 5 out of 5 stars

I had a rather large lipoma removed by doctor Geo and his assistant Kay. The whole procedure was surprisingly pain free and I was informed what was being done the whole way throughout. The atmos... See more

Company replied

Rated 5 out of 5 stars

I was really late due to fire on tube but everyone was really kind and helpful and offered to do the procedure anyway Mr Parez was delightful informative and calming and did the procedure with no pa... See more

Company replied


Company details

  1. Dermatologist
  2. Medical Clinic
  3. Plastic Surgery Clinic
  4. Review Site

Written by the company

City Dermatology Clinic reviews for our services which include minor skin surgeries and Dermatology, in particular Cyst Removal, Lipoma Removal, Mole Removal, Wart Removal and Skin tag Removal, as well as Acne and other Dermatology conditions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(210)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As usually you did a wonderful job from…

As usually you did a wonderful job from warm welcoming to treatment until we left…we highly recommend this place…wish u all a wonderful Summer…🤗🤗🤗

Kindly Akudili

July 18, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for returning to us and for this wonderful feedback. We're absolutely delighted the team continued to provide such warm and welcoming care throughout your treatment from start to finish. We really appreciate your kind words and recommendation, and we wish you a wonderful summer too. All the best with your recovery.

Rated 1 out of 5 stars

BEWARE OF SCAM

BEWARE OF SCAM! They charge $100 (GBP) for a “consult” which is required for a 30min skin tag removal, and then an additional $200 (GBP) for the very short procedure. $300 (GBP) for 30min, which they do not disclose anywhere. They do not say it’s required on website, nor did they mention when booked on phone. The doctor said “she doesn’t deal with the pricing or payments”, then when I requested to have the skin tag removed without the “consultation” she argued the consult was required and refused to operate. What a waste of time and misleading business practice. Should not be legal for medical “professionals” to operate like this.

July 18, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

We take transparency very seriously, which is why our consultation fee is clearly stated throughout our website prior to booking. As with any medical procedure, a consultation is required so that the clinician can assess the lesion, confirm it is suitable for treatment, discuss the procedure, answer any questions, and obtain informed consent before any treatment is carried out. This is a standard part of safe medical practice and cannot be omitted.

Although you chose not to proceed with treatment, you were not charged any fees for your visit.

If you would like to discuss your experience further, we would be happy to speak with you directly to address any remaining concerns.

Rated 5 out of 5 stars

Great service

Great service, really professional and friendly. Thank you Jess and SJ

July 16, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're really pleased the service was so professional and friendly. All the best.

Rated 5 out of 5 stars

Top notch

Very professional from start to finish. Very good welcome from excellent reception staff followed by a timely appointment and quick / efficient procedure.
Would thoroughly recommend

July 15, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback and recommendation. We're delighted the reception staff made you feel so welcome and that your appointment was so timely with a quick and efficient procedure carried out so professionally throughout. We really appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Excellent team !

I was really late due to fire on tube but everyone was really kind and helpful and offered to do the procedure anyway
Mr Parez was delightful informative and calming and did the procedure with no pain or discomfort to me
Absolutely delighted with the team!

July 14, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback. We're really pleased the team were able to accommodate you despite your late arrival due to the tube fire, and that Mr Parviz was so delightful, informative, and calming throughout your procedure. It's wonderful to hear it was completely painless and that you're absolutely delighted with the whole experience. We really appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Very welcoming and comfortable throughout the procedure.

July 14, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're really pleased the team made you feel so welcome and comfortable throughout your procedure from start to finish. All the best with your recovery.

Rated 5 out of 5 stars

Visited the Queen st clinic in the city…

Visited the Queen st clinic in the city and had very good experience. Seen to promptly and reasonable price for agreed surgery

July 13, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're really pleased you had such a good experience at our Queen Street clinic and that we were able to see you so promptly with fair, transparent pricing. We appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Great clinic

Great clinic, fast service, same day removed.

July 10, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're really pleased you had such a great experience and that we were able to complete your removal the same day so quickly. All the best with your recovery.

Rated 5 out of 5 stars

Positive experience from start to finish

A positive experience from start to finish. I'm so glad I took the decision to have my treatment and go with this clinic.
I had faith in Dr Axel from the moment I met him, and sure enough the treatment was painless and expertly executed. From the moment I walked in, to when I settled my bill, it took 30 minutes. Thanks too to Kay on reception and Cat for handling the logistics. Wouldn't hesistate to recomend this clinic. Run with professionalism and high integrity.

July 10, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback and recommendation. We're absolutely delighted Dr Axel made you feel so confident from the moment you met him and that your treatment was so painless and expertly executed. It's wonderful to hear the whole process from arrival to departure was so efficient at just 30 minutes, and that Kay and Cat made the logistics run so smoothly. We really appreciate your kind words about our professionalism and integrity, and we'd be very happy to help with any future needs. All the best with your recovery.

Rated 5 out of 5 stars

Skin screening & checks

I saw Dr Anton (dermatology), Dr Natiya (minor surgery) and was so happy with both. Between being very fair and having skin cancer in the family, I take skin health very seriously, would absolutely return to City Dermatology and would recommend. Cat in reception was great also. Very professional and good communication.

May 6, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback and recommendation. We're delighted both Dr Anton and Dr Natiya looked after you so well, and we appreciate that you felt your skin health concerns were treated with the seriousness they deserve. Cat in reception was great too. We'd be very happy to see you again. All the best.

Rated 5 out of 5 stars

Made to feel relaxed

A really relaxed atmosphere, staff were very attentive and professional and my surgery was successful with excellent aftercare.

June 29, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're delighted the team provided such attentive and professional service in a relaxed atmosphere, and that your surgery was successful with excellent aftercare. All the best.

Rated 5 out of 5 stars

Totally professional operation

Totally professional operation. From the moment you walk in the care is excellent and charming.. The dermatologist Dr Julia removed several lesions perfectly and they healed very quickly. I will now use this company for all of my dermatological situations.

July 6, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're pleased the professionalism and care were evident from the moment you arrived, and that Dr Giulia's removal of your lesions went so well with excellent healing. We look forward to looking after your dermatological needs in future. All the best.

Rated 5 out of 5 stars

Big thanks to Dr Axel and the team!

Big thanks to Dr Axel and the team!

I had a cyst removal which was handled with professionalism and care. Dr Axel gave lots of information and was happy to answer any question.

I was nervous about coming in today but I couldn’t be more satisfied with the results.

July 4, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're delighted Dr Axel provided such professional and caring service and was happy to answer all your questions. We're pleased your cyst removal went so well and that you're satisfied with the results. All the best.

Rated 5 out of 5 stars

I had an excellent experience overall…

I had an excellent experience overall with a cyst removal from the back of my neck. The team were very welcoming and professional, and provided good aftercare guidance.

July 3, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're delighted the team provided such welcoming and professional service throughout your cyst removal, and that the aftercare guidance was helpful.

Rated 5 out of 5 stars

Thank you.

The treatment was excellent. It was delivered by a charming team at a reasonable price.
TL

July 1, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're pleased the treatment met your expectations and that the team provided such charming service at a reasonable price. All the best.

Rated 5 out of 5 stars

I contacted City Dermatology about removing a cherry angioma

The staff were very quick to respond to my original inquiries and I was booked in for a consultation at the Queen Street branch a few days later. Jessica on reception was friendly and welcoming when I arrived. After a short consultation by Dr Jana, the procedure was carried out there and then with the help of assistant Angelica and was straightforward and painless. I'm just back from having my stitches out which took a matter of seconds, much quicker than I had imagined. Very happy with my experience.

June 16, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback. We're delighted the team responded quickly to your inquiries and that Jessica, Dr Jana, and Angelica all made your consultation and procedure so straightforward and painless. It's good to hear the stitches removal was quick and painless as well. We appreciate you taking the time to share this. All the best.

Rated 5 out of 5 stars

Dr Mohsen was the best!

Brilliant service from start to finish! Jess was very warm and welcoming upon arrival. She also went out of her way to ensure I was comfortable leaving the clinic post chalazion removal.

Dr Mohsen and Kay were very professional and took the time to make sure I had all questions answered before starting.

Following removal, I had a minor panic attack and was handled with a lot of care and respect. Should reoccurrence persist, I will definitely be back for Dr Mohsen’s care (he is amazing!). Do not hesitate to use this clinic for your needs, they are brilliant!

June 17, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback and recommendation. We're delighted Jess, Dr Mohsen, and Kay all provided such professional and warm service throughout your chalazion removal. It's appreciated that the team handled the challenging moment with you with such care and respect. Dr Mohsen's expertise speaks for itself. This clinic is committed to providing brilliant service for all patient needs. All the best.

Rated 5 out of 5 stars

Great place! Dr Jameel is fantastic!

Had a follow up appointment with Dr Jameel and he is absolutely brilliant! He handled all my concerns with great care and is a fantastic doctor. From start to finish, I have been confident in my treatment because of him. Also, the whole team including Jess and Cat were also very kind and aided me throughout my experience. Amazing service and will recommend to everyone!

June 15, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback and recommendation. We're delighted Dr Jameel provided such careful and brilliant care throughout your follow-up appointment, and that Jess and Cat added to the positive experience. We're pleased you've felt confident in your treatment. All the best.

Rated 5 out of 5 stars

Moles removal

After deliberating for a long time, I finally decided to have a few moles removed by shave excision. I contacted several clinics, but City Dermatology Clinic made the best impression, and I am so glad I chose them.
The service was friendly, efficient, and professional from the very start. From being welcomed by Jess at reception, to being assessed by Dr Reza, and then having the procedure carried out, everything was handled exceptionally well.
I held off on submitting a review because I wanted to see the results first. Two weeks later, it is healing beautifully, and I am so happy that I finally did something about what had been making me feel self-conscious for years.

June 2, 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this feedback and recommendation. We're pleased that after careful consideration and research, City Dermatology Clinic made the best impression and delivered on that promise. Jess and Dr Reza handled your shave excision with professional and efficient service. The successful healing of your moles reflects the quality of care provided, and we're pleased this has resolved something that had affected your confidence for so long. All the best.

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