Capify Reviews 

725
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated staff members for being exceptionally helpful, friendly, and professional throughout the entire funding journey, making every interaction pleasant. People note that the team provides outstanding customer service by explaining complex procedures clearly and offering constant, reassuring support to everyone. Some reviewers were happy with the remarkable speed and overall efficiency of receiving necessary business capital without experiencing any unnecessary operational delays. Borrowers also highlight how straightforward, prompt, and transparent every single step remains when managing their company financial requirements successfully from start to finish.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, highlighting efficient and smooth business funding experiences... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness and... See more

User experience

Consumers find user experience to be positive, highlighting a speedy, simple, and straightforward process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clare was fantastic, every step of the way. Very communicative and easily contactable. The whole process was completed very quickly. Her friendly and approachable manner made the whole experience very... See more

Company replied

Rated 5 out of 5 stars

I recently applied for a business loan with Capify and honestly the whole experience was great. The team was professional, fast and really responsive from the start. The entire process took less tha... See more

Company replied

Rated 5 out of 5 stars

I’ve now used Capify for business lending for the second time, and once again the experience has been excellent. The whole process was very prompt, professional, and straightforward from start to fi... See more

Company replied

Rated 5 out of 5 stars

I’ve now used Capify for business lending for the fifth times (5th), and once again the experience has been excellent. The whole process was , professional, and straightforward from start to finish.... See more

Company replied


Company details

  1. Non-Bank Financial Service

About Capify

Written by the company

Capify was founded in 2008 during the height of the global financial crisis, as an avenue to assist financially struggling UK SME’s that did not qualify for traditional lending options. Understanding how difficult it can be to attain business funding, Capify is here to make this process as simple and quick as possible getting funding in your hands in under 24 hours.

Get funding from £10,000 to £3,000,000 for any business purpose - from working capital or purchasing new equipment. Capify loans are repaid in small, manageable fixed payments, to help you manage cash flow. With our simple application process, loan calculators, and a great team ready to guide you through the process, you can check your eligibility online in 30 seconds.

If you've been trading for over 12 months and have a monthly turnover of £10,000 apply online today and you could have the funds in your account the same day.

Capify is not a bank and may be able to help you when a traditional lender might not. We look at different lending criteria and will consider all credit profiles, with every loan application decided by a human, not an algorithm. We’re proud to have a team of dedicated professionals who can help guide business owners through the process and find the best solutions for them. For this reason, we’ve built a strong community of customers who come back to us time and time again. We place a lot of emphasis on human communication over tech. Whilst we think that tech is important and delivers a fast process from application to receiving your funds, you’ll also have a dedicated point of contact who will always be available at the end of the phone if you’ve got a question. We also have a team of real people who look over every single deal. 

   

Capify - Business Funding Made Simple

Written by the company

Raise up to £3,000,000
Our application process is made simple and fast with our dedicated account managers to assist you all the way.
We've funded over £1.2 billion globally and supported over 20,000 businesses.
We know business owners require finance for many reasons whether you want to buy stock or equipment, expand marketing or hire additional staff, our funding and flexible repayments are perfect for the growth of your business.

Contact info

Promotion box for Capify

Trusted by thousands of SMEs

Whatever your business goals, a Capify loan can help you get there.

4.7

Excellent

TrustScore 4.5 out of 5

725 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(725)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpfull staff Harry top man!!!

August 14, 2026
Unprompted review
Capify logo

Reply from Capify

Hi

Thank you so much for your lovely review. We are delighted to hear that Harry was able to support you with your application.

It's great to know that we've played a part helping you and your business to move forward, and we wish you continued success.

All the best,
The Capify UK Team

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative

August 5, 2026
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your kind review. We are really pleased we were able to support you so well in your application.

It means a lot to know we played a part in helping you and your business move forward, and we wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Very efficient and quick

Very efficient and quick

Kyle Mitten helped us through the whole process and funding arrived within 24 hours!

July 30, 2026
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your kind review. We are really pleased Kyle was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business move forward, and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

The secret is the human touch

We've dealt with Capify over several years. They have worked hard to remove the annoying bureaucracy from financing in a way not matched by anyone else we've encountered.

The ability to speak to humans at any time is key. The specific human who's consistently made our lives easier is Demsie Hamilton, our account manager.

I often don't believe the glowing reviews I see on Trust Pilot, presuming they're shills or AI bots. But this is the real deal, as are employees like Demsie and Jack.

July 30, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Nick

Thanks so much for your very kind review. We are really pleased Demsie and Jack were able to support you so well in your application.

It means a lot to know we continue to play a part in helping you and your business move forward, and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Applied for refinance

Applied for refinance. Very quick and smoothly handled by Kyle. Highly recommended. Professional service. Got funding within minutes of signing the contract. Thanks again for a great service.

July 14, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Taj

Thanks so much for your very kind review. We are delighted that Kyle and the team were able to guide and support you throughout your application.

It means a lot to know we have played a part in helping you and your business move forward, and we wish you every success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Excellent service and everything…

Excellent service and everything completed . Lydia Very straightforward and professional.

July 7, 2026
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your very kind review. We are delighted that Lydia and the team were able to guide and support you throughout your application.

It means a lot to know we have played a part in helping you and your business move forward, and we wish you every success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Joseph W

Joseph W. was amazing, he was very patient and guided me each and every step of the way. I am impressed with the professionalism he showed and care to detail in explaining everything to me. Thank you Joseph!

July 1, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Florence

Thanks so much for your very kind review. We are delighted that Joseph and the team were able to guide and support you throughout your application.

It means a lot to know we have played a part in helping you and your business move forward, and wish you every success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Kyle Mitten provided a great customer…

Kyle Mitten provided a great customer experience, kept me informed at every stage, and was very helpful. I would definitely recommend.

July 1, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Jeanette

Thanks so much for your very kind review. We are delighted that Kyle and the team were able to guide and support you throughout your application.

It means a lot to know we have played a part in helping you and your business move forward, and wish you every success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Once again Lydia has helped us from…

Once again Lydia has helped us from start to finish.
Any issues/concerns we had she was there on the phone ready to help

July 1, 2026
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your very kind review. We are delighted that Lydia and the team were able to guide and support you throughout your application.

It means a lot to know we have played a part in helping you and your business move forward, and wish you every success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

We have been using Capify for a long…

We have been using Capify for a long time. As a commercial business its gret to have Capify in the background helping support us financially. Kyle Mitten has been fantastic at facilitating exactly what we need as a business. Communication has been fantastic, every step of the way Kyle has made the process very easily and has taken all the stress out of the situation. As a business we will continue to use Capify long into the future.

June 29, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Graham

Thanks so much for your very kind review. We are delighted that Kyle and the team were able to guide and support you throughout your application.

It means a lot to know we continue to play a part in helping you and your business move forward, and wish you every success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Quick

Quick, efficient and no fuss, there is a bit of detail to provide but that is the airtight procedure and well handled by Lydia

June 26, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Janie

Thanks so much for your very kind review. We are delighted that Lydia and the team were able to guide and support you throughout your application.

It means a lot to know we continue to play a part in helping you and your business move forward, and wish you every success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Easy process all the way

Kyle was amazing from first communication to closing and securing funds in the same day. Everything was speedy and really simple to manage.

Would highly recommend!

June 8, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Nathan

Thanks so much for your very kind review. We are delighted that Kyle was able to guide and support you throughout your application.

It means a lot to know we are helping you and your business to continue to move forward, and wish you every success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Really good service and very helpful…

Really good service and very helpful staff. Kyle has been a great account manager and was able to speed the whole thing up massively. Would recommend.

June 4, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Sam

Thanks so much for your very kind review. We are delighted that Kyle was able to guide and support you throughout your application.

It means a lot to know we are helping you and your business to continue to move forward, and wish you every success.

All the best
The Capify UK Team

Rated 1 out of 5 stars

Robot spam calls, sad times

Made the mistake of enquiring with this lot a few years ago and now they won't leave me alone. Latest is they area using AI digital cold callers. Sad times. Vote with your feet peeps and don't use companies who spam you with calls from robots.

May 28, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Jonny,

Thank you for taking the time to share your feedback and we’re sorry to hear about your experience.

We take data protection very seriously, so if you’d prefer not to be contacted further, please reach out to us directly by emailing enquiries@capify.co.uk or calling 0800 151 0980 and we’ll make sure your preferences are updated.

Kind regards,
The Capify UK Team

Rated 5 out of 5 stars

I’ve now used Capify for business…

I’ve now used Capify for business lending for the fifth times (5th), and once again the experience has been excellent. The whole process was , professional, and straightforward from start to finish.
A special thank you to DEMSIE HAMILTON ,who made everything incredibly easy and stress-free. She Helped me very much through the process with great support and efficiency.
I really appreciate her professional service. I would definitely recommend Capify to any business looking for reliable funding support. Thank you

May 7, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Fahad

Thanks so much for your very kind review. We are delighted that Demsie was able to guide and support you throughout your application for the fifth time.

It means a lot to know we continue to play a part in helping you and your business to continue to move forward, and wish you every success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Five-star service

Five-star service! I applied online and was amazed to have the funds in my account within 48 hours. Clare was prompt and very friendly throughout the process. If you need efficient business funding, Capify is the way to go."

April 20, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Christopher

Thanks so much for your very kind review. We are delighted that Clare was able to guide and support you throughout your application.

It means a lot to know we played a part in helping you and your business move forward, and wish you every continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Harry Lines dealt with our requirements excellently.

April 14, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Dennis

Thanks so much for your very kind review. We are delighted that Harry was able to guide and support you throughout your application.

It means a lot to know we played a part in helping you and your business move forward, and wish you every continued success.

All the best
The Capify UK Team

Rated 1 out of 5 stars

Please dont waste time with Capify

Please dont waste time with Capify, they just keep asking documents , keep giving you offers, increasing their share and at the end refuse you without any solid ground.

April 1, 2026
Unprompted review
Capify logo

Reply from Capify

Hi
Thank you for taking the time to share your feedback.

We understand how frustrating it can feel to be asked for additional documents and then not receive the outcome you were hoping for. Our process is designed to ensure we make responsible lending decisions, which sometimes means we need to gather more information. This can occasionally result in us being unable to proceed, even after an initial indication, and we appreciate that this can be disappointing.

We're currently unable to trace your specific account to look into this in detail, but if you’d like us to review your application, please get in touch with our team.

Kind regards

The Capify UK Team

Rated 5 out of 5 stars

Efficient and friendly members of the…

Efficient and friendly members of the team always on hand when needed

March 19, 2026
Unprompted review
Capify logo

Reply from Capify

Hi Melissa

Thanks so much for your very kind review. We are delighted that we were able to guide and support you throughout your application.

It means a lot to know we played a part in helping you and your business move forward, and wish you every continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Demsie Hamilton Was really professional…

Demsie Hamilton Was really professional throughout the process and great customer service

March 17, 2026
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your very kind review. We are delighted that Demsie was able to guide and support you throughout your application.

It means a lot to know we played a part in helping you and your business move forward, and wish you every continued success.

All the best
The Capify UK Team

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