Nuans Canada Online Reviews 

494
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful and professional staff for guiding them smoothly through the business registration procedure and answering all questions promptly. Many people note that agents provide clear, practical advice, making the entire application workflow fast, straightforward, and completely stress-free. Though some customers experienced issues, a small group of reviewers were not happy with the service, mentioning severe delays and poor support. A few consumers also reported that applications were handled slowly or incorrectly, with unhelpful communication and unread emails leading to complicated problems.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting helpful and professional service from various... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient business... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as knowledgeable,... See more

Response time

Consumers find response time to be positive, frequently highlighting fast turnaround times and prompt... See more

User experience

Customers report positive experiences with user experience, highlighting an efficient, well-organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brianna at Nuans Canada was extremely helpful in getting my tradename registered online in a matter of a few short hours. I'm extremely grateful to have encountered an agent as polite and helpful as B... See more

Company replied

Rated 5 out of 5 stars

Evelyn stepped up and remedied what would have been an issue by discussing the issue at hand. As a result, the potential issue was remedied in a timely manner and my company was registered. Nuans Cana... See more

Company replied

Rated 5 out of 5 stars

A very clean, simple process, Brianna, who handled my request and modifications to my corporation filings, even though I did not meet her personally Cleary was very efficient and effective one simple... See more

Company replied

Rated 5 out of 5 stars

The agent who processed the application for registration of my business was Jobin. He provided me with support and was prompt with taking relevant action. He got my business registered in couple of ho... See more

Company replied


Company details

  1. Company Registry

Written by the company

Nuans Canada Online Corporation is a registered organization under Ontario Business Corporations Act. Its membership includes Corporations Canada, NUANS Canada and it is also a partner with the Ontario Business Registry (OBR) portal. This entity serves as a comprehensive hub for business registration and incorporation within Canada. Along with offering business incorporation, the corporation also provides additional services including accounting, paralegal services, and Canada Revenue services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(494)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Preet was great

Preet was great! Very responsive and quick turnaround times.

July 31, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We are delighted to receive your positive feedback about our corporate registry office.

Rated 5 out of 5 stars

Excellent Service by Rushwa

Rushwa was clear in her discussions with me about what I needed to do to complete the incorporation of the company. She took the time required to ensure that I was clear about what deficiencies existed in the application and how to correct those.

July 16, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you so much for your kind words! We're thrilled to have been part of your incorporation journey.

Rated 5 out of 5 stars

Ashleigh/Leona were great

Ashleigh/Leona were great! Welcoming and being present in the moment. Great customer service.

July 16, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you so much for your kind words!

Rated 5 out of 5 stars

Outstanding Customer Service and Professional Guidance

I had an excellent experience with Nuans Canada Online while registering my corporation as an Extra-Provincial Corporation in Alberta.

From the beginning, the process was efficient, well organized, and clearly communicated. A special thank you to Ashleigh, who provided exceptional customer service throughout the entire process. She was knowledgeable, responsive, and always willing to take the time to explain each step in detail.

After my registration was completed, I encountered an issue while opening a business bank account because the bank required documentation identifying the corporation's directors. Ashleigh promptly explained how the New West Partnership Agreement works between British Columbia and Alberta, clarified why director information is not included on Alberta's Extra-Provincial Registration, and guided me to the appropriate BC Corporate Profile documents. She even offered to speak directly with the bank if additional clarification was needed, which demonstrated a genuine commitment to helping her clients.

It's rare to find customer service that is both technically knowledgeable and genuinely caring. Ashleigh went above and beyond to ensure I understood the process and had the information needed to move forward.

I highly recommend Nuans Canada Online to anyone requiring corporate registrations, extra-provincial registrations, or other business filing services in Canada. Their professionalism, responsiveness, and customer-focused approach made the entire experience smooth and stress-free.

July 15, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you so much for your thoughtful and detailed review!

We are delighted to hear that you had an excellent experience with Nuans Canada Online and that your Extra-Provincial Corporation registration in Alberta was completed smoothly. Providing accurate information, clear communication, and reliable support is always our goal, so it is wonderful to know that our efforts made a positive difference in your experience.

We will be sure to share your kind words with Ashleigh. She takes great pride in helping clients navigate corporate registration requirements, and we're pleased that her knowledge, responsiveness, and dedication helped resolve the challenges you encountered with your business bank account. Going above and beyond for our clients is something we strive for every day.

Thank you for trusting Nuans Canada Online with your business registration needs and for recommending our services to others. We truly appreciate your support and wish you continued success with your corporation.

The Nuans Canada Online Team

Rated 5 out of 5 stars

Great services

Great services! Sukhraj Abigail and Audry were very hepful and attentive. I had some issues regarding my request and they make sure that everything was well taking care of. I highly recommend

June 12, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We are so grateful for your kind words and 5-star rating!

Rated 1 out of 5 stars

CROOKS

These guys happily took my money and gave me invalid document that were totally useless and rejected by the governments and refused any resolution. DO NOT DO BUSINESS WITH THESE CROOKS. THEY ARE LYING ON HERE TOO THEY NEVER OFFERED ME ANYTHING AND LEAD ME TO BELIEVE I HAD WHAT I NEEDED, THEY ARE LIARS

June 11, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We’re sorry to hear you’re disappointed.

To clarify, the service purchased did not include a pre-search or specialist name review. Based on the order submitted, we proceeded directly with ordering and delivering the official name reservation report as requested.

The proposed name was later not accepted in New Brunswick due to provincial naming requirements (including the need for a descriptive element in certain cases). Once the report was issued and the government filing completed, we explained the outcome and provided guidance on next steps.

We also addressed the refund request in line with our policy, as government-filed services and completed reports are non-refundable.

That said, we’re always willing to help clients choose an alternative name or assist with a new submission to improve approval chances going forward.

Rated 1 out of 5 stars

If there would be an option for 0…

If there would be an option for 0 stars I would pick that, but there's not. The workers are condescending, rude and the least bit helpful and the results if you get any from them takes a month to get back to you. They don't do anything promptly, and blame every detail they fail to explain clearly on you. Since I've been waiting 2 months with no results I demanded a full refund as one would having paid to set up my business and getting no results or money back in return for doing a terrible job if any job at all.

May 23, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We are sorry to hear about your frustration; however, your review leaves out important details regarding this order.

The name approval application became problematic because the exact same business name had already been submitted separately by you directly with the Federal Government while another application for the same name was also being processed through our agency at the same time. This created a direct conflict and duplication issue that prevented the process from moving forward normally. Our agent spent considerable time reviewing, communicating, and attempting to resolve the issue before discovering the duplicate submission.

Once the situation was fully explained, you requested a refund. We refunded all government-related fees immediately and only retained the agency service fee to cover the time and work already performed by our staff on the file.

We always strive to remain professional and helpful with every client, and we regret that this experience did not meet your expectations.

Rated 5 out of 5 stars

Tina is professional

Tina is professional, personable and experienced. She met out our deadline and made the process of registering our business painless!

May 22, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thanks so much for sharing your experience with us.

Rated 1 out of 5 stars

Paid hundreds of dollars then can't…

Paid hundreds of dollars then can't even log in. Government of Canada even took down my GC code. Smells like fraudulent stuff. Luckily my lawyer is one of the best in Canada with federal connections.

May 11, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We cannot locate any order associated with your review, and based on the information provided, you do not appear to be our customer. We are also not affiliated with or operated by the Government of Canada.

To help clarify the situation, please provide:

Your order number
The website/service you used
Where exactly you are trying to log in

Without this information, we do not know what service or account you are referring to.

Rated 1 out of 5 stars

I would give this service -5 out of 5…

I would give this service -5 out of 5 if that were possible.

After paying for a 2-hour service, they started asking for a company number and several other details that were never mentioned in the original application form. None of these requirements were clearly communicated before payment.

The customer support was extremely poor. The representatives were unable to explain the requirements properly to common people who may not be familiar with the process. Instead of helping, they only created more confusion.

Why are these mandatory details not clearly listed before taking people’s money? This feels completely unprofessional and misleading.

Please don’t waste your money dealing with this agency which does not tell all the requirements upfront and later tell they are mandatory. I had given those info but simply rejected them as not working and they can apply and get it at extra cost. Why are you not making it mandatory in the web form before taking payment ? That’s very simple and saves consumers money.

April 29, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you for your feedback. We would first like to clarify that we are not a government agency — we are a private company that assists clients with government filings and registrations.

The company key you were asked to provide is a standard and mandatory requirement for trade name registration connected to a corporation. As the corporation owner, this is information that should already be in your possession. Unfortunately, it is not something we can bypass or ignore during the filing process.

Our team did try to assist by explaining how you could retrieve the company key directly from the government system, but instead of following that process, you demanded a refund for a service that could not proceed without the legally required information.

We understand that registration processes can sometimes feel confusing, especially for first-time applicants, but mandatory government requirements are outside of our control. We always aim to assist customers professionally and provide solutions whenever possible.

Nuans Canada Online

Rated 5 out of 5 stars

Tina is amazing

Tina was so very kind, so informative she spoke clear and was very empathetic! Thankyou so much, and Thankyou Tina!

April 24, 2026
Unprompted review
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Reply from Nuans Canada Online

We are honored by your wonderful review!

Rated 5 out of 5 stars

Very Good Service

Very Good Service! Job was done within hours, I just uploaded documents and sat back. My agent was Shubie. Thank you . Extremely Satisfied with the service.

April 20, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Great support

Shubie was very helpful. I am very pleased with my experience at Nuans once again. The process was simple and smooth.

April 7, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thank you for the 5-star rating!

Rated 5 out of 5 stars

Great experience

I had a great experience with Agent Shubie. They walked me through the entire process with clarity and offered spot‑on advice. I truly recommend their support

April 6, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

We appreciate your positive feedback!

Rated 5 out of 5 stars

When Customer Service Goes The Extra Mile!

Tina did a fantastic job assisting me. I am so grateful for her patience as I encountered some complications with CRA. She was very patient and helped me walk through the process of getting things sorted out. Give that woman a raise!

April 2, 2026
Unprompted review
Nuans Canada Online logo

Reply from Nuans Canada Online

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

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