Great! Within a few days, you'll receive your product at a good price. The delivery service could be improved.For both orders same delivery guy. First order:The delivery driver didn't want to drive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time shopping on this site. I found it easy to navigate and order. Not sure of the extra cost to guarantee satisfaction and return items - most other sites don’t require anything like this. Goo... See more
Company replied
Delivery was good The instructions were very clear The components were very well labelled We were short a screw and some washers Takes 2 people to assemble, 90 minutes Loungers Seem a little na... See more
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I picked up a fire coffee table that was half off. Was a little hesitant because I saw costway products being sold at many places and never saw the direct website before. Products support and purchasi... See more
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Company details
- #4 of 4 best companies in Outdoor Furniture Store
- #6 of 6 best companies in Appliance Store
- #2 of 3 best companies in Baby Store
- #9 of 12 best companies in Furniture Store
About Costway Canada
Written by the company
About Costway.ca
Costway.ca is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for Canadian households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.
Our product selection includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, designed to meet the needs of modern Canadian families. With free shipping sitewide and reliable fulfillment, we strive to deliver a smooth and convenient shopping experience.
Supported by a customer-focused service team, Costway.ca is dedicated to helping families create a more comfortable and enjoyable living space.
Choose Costway.ca for quality, value, and a better home lifestyle.
Our Promise to You
Written by the company
- Trust keeps us always by your side!
- Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.
Shipping and Warranty Guarantee
Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations.
A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.
Contact info
75 Quarterman Road, N1C 0A8, Guelph, Canada
- 7783001840
- cs.ca@costway.com
- costway.ca
Get C$250 Coupons for Your Orders!
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely bar stools but very small and…
Lovely bar stools but very small and hard to put together. Made for small boned people
August 22, 2026
Overpriced, loud, poor battery
Overpriced and loud with cheap battery
Honestly chat GPT said costway has good reviews.
The price was way more than ride on's I saw on market but I still went ahead with the purchase since the reviews were good. The truck is loud and honestly theres an annoying grinding sound when you turn with 1 kid on it. For the price yes it looks nice but the battery even if you follow the instructions for the first charge is NOWHERE close the hours mentioned in specs and user guide. For the price this is not a good buy at all SAVE YOUR MONEY.
August 31, 2026
Unprompted review
I love Costway
I love Costway. Would definitely recommend. I bought my son's gaming recliner (chair) from this store for his 10th birthday and him and his little sister love it! Shipping and delivery was fast. No issues.
May 30, 2026
Quick response to order.
September 5, 2026
Easy to order
Easy to order. Good quality. Arrived on time & in good fashion. Would buy from Costway again.
August 29, 2026
Quick fast service great product
August 29, 2026
The quality of the parts are fantastic
The quality of the parts are fantastic. Holes align, parts appear to be well constructed. If the instructions were clearer, a four or five would be reasonable.
August 31, 2026
Reply from Costway Canada
Dear customer,
You're very welcome! Thank you for your amazing review. We're thrilled to hear you loved the service and the speedy delivery. It was a pleasure serving you—hope to see you again soon!
Warm regards
Costway inc.
Very cheap
Very cheap . In the product photos on your website, the sofa appears to have clearly visible tufted/button-like details on the fabric. These details are an important part of the appearance shown online. However, on the product I received, these details are barely visible, making the sofa look noticeably different from what I expected based on the advertised photos.
August 28, 2026
Reply from Costway Canada
Dear customer,
Thank you so much for your kind feedback! We're truly glad everything met your expectations. It was a pleasure serving you, and we hope to see you again soon!
Warm regards
Costway inc.
Excellent!
September 4, 2026
Unprompted review
Reply from Costway Canada
Dear customer,
Thank you for your kind words! We're so glad you're happy with your purchase. Your satisfaction means the world to us. We hope to serve you again soon!
Warm regards
Costway inc.
Reply from Costway Canada
Dear customer,
Thank you for your wonderful feedback! We're thrilled to hear that you find our products so solid and durable – "outlive us" really made us smile! Quality and longevity are exactly what we strive for, especially with our tables. We truly appreciate your support and hope to serve you again in the future!
Warm regards
Costway inc.
Easy checkout and Fast Delivery
Easy checkout and Fast Delivery. $ vs 5 because there was no option to opt out of the enhanced delivery service.
August 22, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're glad you enjoyed the easy checkout and fast delivery. Just to clarify – the Seel Worry-Free Delivery service is optional, and you can simply uncheck it before placing your order if you prefer not to use it. We appreciate your suggestion and will look into making this option more visible. We hope to serve you again soon!
Warm regards
Costway inc.
Reply from Costway Canada
Dear customer,
Thank you so much for your kind feedback! We're delighted to hear that you were pleased with the fast delivery. We truly appreciate your support and hope to serve you again in the future.
Warm regards
Costway inc.
Item broke one week after Arrival made…
Item broke one week after Arrival made poorly welded and supported by fake reviews saying it was so strong and made from thick metal etc
The response claims they reach out with an offer.... no such offer or communication has been sent to me. Got asked to propose a video which I did never heard from then again. Now they claim they reached out with a solution.... no .... no they didn't
August 1, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback, and we sincerely apologise for the inconvenience caused. We noticed that our colleague has already reached out to you with a proposed solution. If you agree with the offer, please reply to us as soon as possible so we can proceed further. If you're not satisfied with the solution, please also let us know – we are happy to explore other options to resolve this for you. We value your business and look forward to your response.
Warm regards
Costway inc.
Great and fast service.
That you for helping with my product fined, easy and quick order. Great fast customer service. Follow ups and for holding my pallet until I am ready for shipment.
August 11, 2026
Reply from Costway Canada
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.
Very prompt service and delivery
Very prompt service and delivery. Satisfied with the service.
September 2, 2026
Reply from Costway Canada
Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.
The site was easy to use
The site was easy to use. The delivery arrived quickly and the fridge was exactly as expected.
August 31, 2026
Reply from Costway Canada
Dear customer,
Thank you for your great review! We're so glad to hear that you found our website easy to use, the delivery fast, and the fridge exactly as expected. Your satisfaction is our top priority. We truly appreciate your support and hope to serve you again in the future!
Kind regards
Costway inc.
I haven't recovered the product so how…
I haven't recovered the product so how can I rate it
so quit sending me this SHIT
August 25, 2026
Reply from Costway Canada
Dear customer,
We regret any inconvenience caused to you.
We have sent email to you, please check it carefully. Please don't worry, we will do our best to help you solve the problem.
Kind regards
Costway inc.
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