Banner for Conway and Banks Hockey Co.

Conway and Banks Hockey Co. Reviews 

276
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company. People truly love the durable materials and practical design, especially noting how the bright interior and smart dividers make organizing sports gear completely effortless, efficient, and quick. Consumers frequently mention that customer support is exceptionally helpful, and many highlight the fast delivery and overall high quality of the products purchased. However, some customers also noted that delivery times can occasionally be quite slow or delayed during peak ordering periods throughout the year. A few reviewers experienced communication challenges when trying to reach customer service or faced frustrating issues with damaged items upon delivery.

What people talk about most

Product

Customers report positive experiences with the product, highlighting the exceptional organization and sturdy... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the durable materials and excellent... See more

User experience

People report positive experiences with user experience, highlighting smooth website navigation and easy... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive quickly and easily. Consumers... See more

Customer service

Reviewers express great satisfaction with customer service, highlighting remarkable, top-notch, and extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great bag and my son loves it! Material seems durable. Zippers slide easily. Adjustable compartments make organizing easy. Plenty of space and storage for small items. Lays flat or can stand upright.... See more

Rated 5 out of 5 stars

I got the senior S/M size with wheels for my son and we absolutely love it. The compartments make it super easy to organize and find everything quickly. The breathable material helps his gear air ou... See more

Rated 5 out of 5 stars

My backpack’s zippers broke during my first time traveling with it. Conway and Banks replaced my bag once I submitted a claim. The process was seamless and took a lot of pressure off of me, as I was p... See more

Rated 5 out of 5 stars

Easy to order, received timely. Bought one for my older grandson … he liked it especially the compartments. So bought another for my younger grandson. Good quality bags. Like yellow interior which... See more


Company details

  1. #3 of 3 best companies in Hockey Store
  2. #4 of 7 best companies in Sporting Goods Store
  3. #1 of 1 best companies in Uniform Store

About Conway and Banks Hockey Co.

Written by the company


At Conway+Banks, we build gear for players who demand more — more organization, more durability, more focus on the game. Founded by hockey players, for hockey players, we know what it takes to compete at every level, from early morning practices to late-night league games. Every product we make is designed with purpose, combining pro-level performance with real-world practicality.

Our signature hockey bags are trusted by players around the world for their thoughtful design and unmatched build quality. With features like a waterproof base, customizable organizers, a ventilated structure, and our unique fold-out foot mat, Conway+Banks bags help players stay organized, clean, and ready to perform — wherever the game takes them.

We believe great equipment doesn’t just store your gear — it supports your journey. Whether you’re a youth player chasing your first goal, a beer leaguer playing for the love of the game, or a coach leading the next generation, Conway+Banks is here to help you stay focused on what matters most: playing your best.

Proudly player-driven. Relentlessly improved. Built for the ones who never stop chasing better.

UNPACK YOUR LEGACY

Best Hockey Bags for Hockey Parents and Hockey Players

Written by the company

Your personal equipment manager in your bag!
If you're tired of rummaging through your bag to find your elbow pad, only to find out you left it at home, this is your solution.Over 10,000 hockey players love Conway+Banks hockey bags because of the built-in organizer and bright interior, making it very easy to find your gear. There are thoughtful pockets throughout the bag, for everything from extra blade runners, tape, scissors, to your phone and wallet. Giant vents help reduce bacteria and odor. It even has a built-in foot mat so you feel like a VIP every time you're ready to step onto the ice! It's available in several colors, sizes, and comes in carry version as well as one with wheels. Check us out today and change the way you gear up!

Shop Worry Free

***6 Month warranty on all hockey bags

  • Exchange/returns within 15 days
  • We ship worldwide!
  • Free shipping on all hockey bags to US & Canada (Excludes AK & HI)
  • Free shipping on custom team uniforms worldwide
  • Trusted by NHL, PWHL, and Olympic hockey players
  • Junior Upgrade program - save 20% when your kids need a bigger bag

Contact info

Promotion box for Conway and Banks Hockey Co.

Shop world famous hockey bags

Beloved by 10000+ athletes in over 30 countries

4.7

Excellent

TrustScore 4.5 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(276)

276 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Called and spoke with owner

Called and spoke with owner.
Polite , gave me a discount and got bag to me within 3 days. Great quality bag. Looking forward to using in when season begins.
Big difference from most bags available these days. Much much better. 👍

September 3, 2026
Rated 5 out of 5 stars

Great bag

Great bag! The organization sections in the bag are definitely ideal and help keep the gear separate and it all dries more efficiently! Highly recommended and multiple teammates have the bag as well.

August 20, 2026
Rated 5 out of 5 stars

Seamless replacement after filing a claim

My backpack’s zippers broke during my first time traveling with it. Conway and Banks replaced my bag once I submitted a claim. The process was seamless and took a lot of pressure off of me, as I was pretty sad to have had a brand new backpack break.

August 19, 2026
Rated 2 out of 5 stars

I am missing the organization dividers…

I am missing the organization dividers from my order. I am thinking when the customized it with my sons name the removed them to do it and forgot to put them back in. I have not heard from customer support in 3 days.

August 14, 2026
Rated 5 out of 5 stars

Awesome bag

Awesome bag! Great construction, had it customized and was to my door in less than 2 weeks.

August 13, 2026
Rated 5 out of 5 stars

Great bag so far

Did some research about a hockey bag for my son that has some organization for his gear. Decided to go with Conway+Banks.

That bag is awesome! His gear fits nicely and each piece has its space. Its airy so the bag will dry out while his gear hangs. My son says he likes it and that if feel lighter than his old bag. The shipping came fast and the purchase was easy. Great value.

August 7, 2026
Rated 5 out of 5 stars

Highly Recommended!

We had known about Conway + Banks hockey bags for quite a while and were always curious about them, but until now my son had always used a team-issued bag.

Like many hockey players, he tended to throw everything into one big compartment. As you can imagine, his gear sometimes got lost, and we would occasionally find a teammate’s belongings mixed in with his. I tried adding organizers to his old bag, but that solution never really lasted.

This coming season, he is joining a team that does not provide a team bag, and the first bag I thought of buying was Conway + Banks.

I’m so glad we finally did. The bag is extremely well made and has everything I was looking for: mesh side panels for airflow, built-in dividers to keep gear organized, and plenty of room for senior-sized hockey equipment. Even though the bag looks large, it is surprisingly lightweight. In fact, my son’s previous bag was smaller but noticeably heavier.

As a very organization-focused hockey mom, I highly recommend this bag to any player who wants to keep their gear organized, ventilated, and clean. I only wish we had started using one sooner!

July 30, 2026
Rated 3 out of 5 stars

I ordered the goalie bag

I ordered the goalie bag. Took a month to receive the bag. Fedex originally sent the shipment back to them - which is out of their control - but they waited 2 more weeks to resend it - which IS in their control. They did communicate same or next day via email with me when reached out each time. Next, the actual product is high quality but was not engineered by a real goalie. It's too heavy - even lifting it to the trunk of the car is a challenge that needs to be managed. I bought this thing to make it easier in my old (adult hockey) age to go to the rink, and I find its just too heavy. The spine and wheels simply add way to much. I struggle managing the bag up/down to my basement for games. I am fairly certain flying to tournaments with this thing will be an issue.

July 25, 2026
Rated 5 out of 5 stars

The bag is amazing

The bag is amazing. Perfect standard bag for me in beer league and absolutely perfect roller bag for my 10UA boy. Definitely getting another when my 8U daughter ages up. Only bad thing is I ordered the day before the free water bottle started. But ehhh it’s ok.

July 10, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look