Compressport Reviews 

30
TrustScore 2 out of 5

2.0

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2.0

Poor

TrustScore 2 out of 5

30 reviews

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2.0

All reviews

(30)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer service is shocking and ordering online is full of faults. They still insisted in posting out the product rather than simply changing it at order stage. Grossly incompetent

Love the product but second issue with their ordering online order portal - ordered an item but the wrong size was processed. Even though I double checked it still went out wrong. I tried to change it immediately once spotted online but no option even though it was 60 seconds after the order. Sent three messages and contacted their online helpdesk. AI responses that they could not change it and said it had to be returned once I received it. Absolutely incredibly incompetent and would not use them again. Horrible experience.

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Disingenuous 'free' return policy

Ordered product, which transpired to be to big. Attempted free return on website, however the free return process was not available, only an £18 ish return process was. I contacted them to tell them this and they agreed I was entitled to the free return. They emailed the return label and I sent the product back. Today I have received notification of the refund MINUS the shipping cost amount. Avoid this company, they lie to you.

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Sizing is a Lie, and Customer Service is a Joke

I purchased a Compressport Free Belt after carefully checking their official website's sizing chart. My waist is 84cm, which their chart clearly places in the XS/S size range (78-86cm). The belt that arrived was so tight it was completely unwearable.

On top of the sizing fiasco, the product is also extremely hot. Despite claims of using advanced, well-ventilated fabrics designed for optimal temperature regulation, the belt traps an incredible amount of heat and sweat. This makes it highly uncomfortable for running in a climate like Australia's and is a major design flaw for a premium athletic product.​

When I contacted customer service about the fit, the exchange was frankly insulting. Their representative, Valentin Nguyen, first suggested I was wearing it wrong and that it should sit on my hips. This is absurd for two reasons:​

Their own chart asks for a waist measurement, not a hip measurement.

The belt was already painfully tight on my narrower waist; it would be physically impossible to get it over my hips.

After I pointed out this contradiction, Valentin became dismissive, claiming their sizing information "isn't incorrect" and that feedback like mine is "rare." This is demonstrably false. A quick search finds independent YouTube reviews where people with my exact waist size say even the next size up (M/L) is "quite tight". Reddit forums are filled with customers confirming the sizing guide is inaccurate and the belts run very small.​

Conclusion: Do not trust the sizing chart. Expect the belts to be much smaller and hotter than advertised, and if you have a problem, expect to be treated with condescension. This was a disappointing experience that shows a lack of integrity from the brand. I will be returning the product and will not be a future customer.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality products.

They claim to be a high end compression garment provider when the garments are far from high end. I have bought 3 pairs of socks, 2 of which tore after only wearing them 2 or 3 times. I bought some wrist sweatbands which both fell apart whilst wearing them in an Ironman and I have bought 2 t shirts and the material is terrible. They come out the wash very creased and then cannot be ironed and the label even says do not iron! I won’t be buying any more of their products as the quality is terrible and the price is way too high for such poor quality.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful company, no contact.

Dreadful experience with this company. Ordered some calf guards. Got an email saying they had been dispatched. Waited 5 days and used the DHL tracking service. They said they never received the item and to go back to the company I order from. I have now contacted compressport 3 times had one response asking for more detail which I gave but still have not heard anything. So I have no product and I’m am £40 out of pocket. I need these for an upcoming race so will have to buy elsewhere.

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

Warranty Claim Never Acknowledged

I ordered a top and bottom for triathlon and bottoms were shredded after one race. Holes in the groin area and fabric broke down on seat area as well. I contacted Compressport USA site and Main site with no response to multiple emails. No acknowledgment of even receiving my emails. I do not recommend their clothing due to quality control issues as well as zero response to customers after the sale.

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

Finished after 6 times wearing!

I had bought in total 8 pares of compression high and recovery socks. Most of Merino wool, as that is soft and warm.
Well I have only worn then 5 - 6 times and the heals of 4 pair were open ( my heel sticking out) and by two pairs, even holes starting at the big toe. I have them all in the correct size, not too small or so. For socks at that price, I really think this is not acceptable. I can not recommend them

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Buyer beware, unethical company

I placed an order for two shirts, one arrived damaged, and both were not the quality I was expecting. I’ve reached out to customer service multiple times. First return was denied I inquired as to why they have been emailing me asking numerous questions back and forth and have yet to receive a resolution. They advertise easy returns but couldn’t be further from the truth. I’m contacting my card company and filing a dispute that way.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Faulty item resolved quickly

I ordered a pair of Compressport Ultra Trail socks, which were faulty. I contacted them with pictures to highlight what was wrong, and within 24 hours, they sent me a voucher code to order another pair free of charge. Great customer service!

October 12, 2023
Unprompted review
Rated 1 out of 5 stars

Costumer support doesn't reply

Costumer support doesn't reply. Been trying to contact them, number is not working and never respond to my emails.
Need to make a return and they haven't sent the return label.
I'm at a dead end right now, cause not even their instagram page replies.

June 20, 2023
Unprompted review
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