Combined Insurance (Canada) Reviews 

2,202
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,591 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, often going above and beyond to ensure understanding. Many people appreciate the clear explanations and the friendly, honest approach of representatives who make the process smooth and easy. Reviewers highlight that the service provided is tailored to individual needs, with agents taking the time to build trust and offer suitable options without pressure. The company's products are seen as diverse and beneficial, offering various choices to meet different requirements and allowing for flexible coverage options. Consumers appreciate the comprehensive nature of the offerings, ensuring they receive what best suits their personal situations. The overall user experience is described as excellent, with many finding the interactions relaxing and enjoyable due to the efficient and supportive guidance provided.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, consistently describing it as excellent and very helpful.... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as great, painless, and... See more

Product

Customers consistently note positive experiences with product, highlighting the great value and benefits they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Rated 5 out of 5 stars

The agent Reina took her time explaining everything, she did not force me to buy into this. Some agents do, they kind of pressure you but she did not and I appreciate that! She answered all my quest... See more

Rated 5 out of 5 stars

Brandon took the time to build trust. He offered information, asked good questions and worked to find a policy that fit my needs. I appreciate his attention to detail and product knowledge. I would hi... See more

Company replied


Company details

  1. #2 of 7 best companies in Insurance Company
  2. #1 of 1 best companies in Disability Insurance Company
  3. #2 of 3 best companies in Health Insurance Agency
  4. #1 of 1 best companies in Income Protection Insurance Company
  5. #3 of 7 best companies in Insurance Agency
  6. #3 of 6 best companies in Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,202)

2,182 reviews in the last 12 months

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Rated 5 out of 5 stars

I felt heard and respected throughout the process.

I recently had the opportunity to work with Daniel at Combined Insurance, and I couldn’t be happier with the experience.

From our first meeting, he was knowledgeable, patient, and never made me feel pressured. He took the time to explain my options clearly, answered every question thoughtfully, and made sure I understood the coverage before making any decisions.

What stood out most was how genuine and personable he is. Insurance can be a complicated and sometimes overwhelming topic, but he created a comfortable environment where I felt heard and respected throughout the process.

If you’re looking for someone who is trustworthy, and truly cares about helping people find the right coverage for their needs, I would highly recommend him.

Thank you again for all of your time and guidance!

July 20, 2026
Rated 1 out of 5 stars

​I would like to cancel my insurance

​I would like to cancel my insurance, but I am unable to do so.
I impulsively signed up for it on Friday (July 10), but later that same day, I realized it is out of our budget. The agent I spoke with said she couldn't do anything and told me to wait until everything goes through. But I want to get the 10days refund agreement.
I'm very unhappy with this situation, and I've spent the last week regretting the purchase. They have already charged my card, and I can't seem to reach the right person to cancel it.

July 11, 2026

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