Cocopup London Reviews 

13,768
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,697 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, beautiful designs, and wide selection of well-made products, often noting how smart and adorable their pets look. People also highlight the fantastic service, including easy ordering and fast delivery. Conversely, some customers encountered durability concerns, such as clips wearing out, items falling apart after washing, or difficulty adjusting harnesses. A few also noted initial sizing issues, finding products too small or bulky.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, durability, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent and amazing... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and quick delivery... See more

Service

Reviewers consistently express satisfaction with the service, often describing it as excellent from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely quality and great value, Winnie often gets complemented on her pretty harnesses! Such lovely patterns and seem to be soft and comfy for pup! So far we've got harnesses, a collar, lead and poo b... See more

Rated 5 out of 5 stars

Since my first order I have then gone on to place several orders for my puppy: harnesses x 3, leads x 2, collars x 3, bow ties x 2, 1 rucksack, bags x 3 bag straps x 2, water bottle, travel cup, wat... See more

Rated 5 out of 5 stars

Cocopup are an AMAZING Company. I have bought many of their fantastic dog collars, leads, harnesses, rain coat and doggie drying robe. Everything made with passion, Love and SUCH a high quality. I w... See more

Rated 5 out of 5 stars

Truly beautiful products. I absolutely adore this brand, I wouldn’t go anywhere else for my dogs harnesses. Every little details is so beautifully thought out, even the claps have been colour co-ordin... See more


Company details

  1. Pet Store

Written by the company

Your dog’s instagrammable, everyday wardrobe 🐶 Ultimate dog parent accessories featured in Vogue & Glamour.


Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(13,768)

2,738 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything I ordered arrived and it was…

Everything I ordered arrived and it was as expected so I do recommend them. All the items I got were good quality but fortunately I didn’t have to return anything I ordered so I can’t comment on their returns.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

We love love love Cocopup!

I love the cocopup range for my girls! I have a cockapoo and a cavapoo and the ranges are not only gorgeous designs but also fit them perfectly and are lovely quality. I would highly recommend Cocopup. Prompt dispatch on orders too!

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent company to deal with, so helpful when buying 9 matching harnesses for my son’s wedding. They all looked amazing in them.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

I bought the harness

I bought the harness, collar and lead set for my miniature poodle. I love the design and its light and comfy for her. I bought a light colour one so it does get dirty but it all washes really well! Only problem now I want to buy one for every season!

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Dog Harness 🐶

Although I didn’t get the chance to use this harness myself, I purchased it for one of the foster dogs I was caring for.
She found her forever home shortly after it arrived, and the harness went with her.

The harness is very well made, feels sturdy, and the quality is excellent. It looks comfortable, is easy to adjust, and the design is lovely. I’m delighted it was able to go with her to her new home, and I’m sure it will be put to good use.

I would happily recommend it based on the quality and overall first impression.

June 1, 2026
Unprompted review
Rated 4 out of 5 stars

I came across cocopup as an add on…

I came across cocopup as an add on instagram and found some adorable things, i got 2 harnesses, a lead, and some toys.

The harnesses are so cute and my little doxie suits it so well!! The only thing I have feedback on is that around the neck part isn’t adjustable, which would be more convenient, i got an xxs and fits perfectly around his body but getting it over and off his head can sometimes be a struggle, so having it adjustable would be better.

I will obviously buy bigger as he gets bigger but for now absolutely loving it, great quality, everyone thinks he looks so stylish!

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Stylish walkies bag

I absolutely love this bag! I bought it to use when taking my German Shepherd, Eevee, out for walks, and it’s perfect. It’s not too big or bulky, but it has plenty of room for all the essentials I need to carry, such as treats, poo bags, my phone, keys, and a small water bottle.

It looks really stylish too, so it doesn’t feel like a typical dog walking bag. The quality of the material is excellent and it feels really well made. I’m so pleased with my purchase and would definitely recommend it to anyone looking for a practical, good-looking bag for dog walks or everyday use.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

My dog walking bag

My dog walking bag, is super cute and so well made. With compartments for your keys and poo bags. I love it and highly recommend this product. ☺️❤️

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the Pup Plaid set from…

I ordered the Pup Plaid set from Cocopup London and I love it! The quality is really lovely and looks absolutely beautiful on my dog. Whenever she wears it on her walks, she receives compliments.

I have recommended them to strangers, friends and family. I highly recommend!

February 2, 2026
Rated 5 out of 5 stars

Excellent company to purchase from

Excellent company to purchase from. I have placed many orders with them over the years as we love their products that are made to last. We love the design and quality. This is our go to place for all things dog accessories.

May 13, 2026
Unprompted review

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