Cousints Reviews 

Absolute garbage. Tasted like this came out of a time capsule from the 60's.. Stale and gross. Never again!.. Luckily, no flour beetles - had to check after trading that. 🤮

Mushy dog shit. Unless you have a solid background in biscuit making, you're just buying cause you're drinking the kool aid.

Terrible quality pancakes. Didn't arrive on time and were tasteless.

I really wanted to like this brand. Unfortunately, it was the worst pancake mix I have ever purchased. Inedible. Flavor: horrible; texture: horrible. What a waste of money.

If you want to turn into a natural born co on eat this nasty ahh pancake mix. The product is expired and no good.

It’s just so plan. Not worth the hassle of ordering and waiting and waiting and waiting…..

The boxes arrived in perfect condition in about a week. The flours used give the pancakes a crispier and heavier texture. The pancakes are delicious plain without syrup; in fact I think cheap corn syrup pancake syrups ruin the taste. These deserve pure maple syrup. A couple boxes of these would make a welcoming gift.

I ordered 4 boxes of pancakes along with 1 bottle of syrup on November 30. One month later I received two boxes with the syrup. I have been going back and forth with customer service and still don't have the other two boxes that I paid for back in November. Will never order from this company again.

I ordered on Dec 7 and waited 3 weeks for delivery. Half the order (2 pancake mixes) were missing. Since then, they have been promising to look into it, made me send pictures, resend my address. I've given up. I love Terrence Williams and wonder if he is aware of this. If so, I would be so disappointed in him.

Let me start off with, the product is a 10/10

The cust service is a 0/10. It’s pointless to reach out to them as they do not care, Ray has a canned message and that’s all he can say. Sorry, can’t help you, hope you understand.

This makes me feel like the customer service is out sourced.

I just ordered it on Dec 17, 2025. It has been a month. I checked the tracking, and it's still there, but it hasn't been delivered yet—poor service from UPS.

Ordered 2 boxes of pancakes and 1 syrup on 11/30/25. The order is still being processed. I have reached out to the company 5 times asking for a refund. Ray responded once saying they are busy. Didn’t apologize or address my request to cancel. Today, I submitted a dispute with my bank.

I Finally Made The Keto Pancake Waffle Mix, This Morning. IT CAME OUT PERFECT AND I ENJOYED IT, I appreciate your hard work to start a business, and I will always support you.

God Bless You.

I've probably bought $500 worth of product from these people at least then I made the mistake of ordering one of their newer products and it came in a cheesy box tasted so terrible that it's unedible. I asked for a refund or at least some kind of credit or exchange and they told me they could not do it. Terrance Williams has gotten too big for his britches and they have expanded without quality. A HUGE RIP OFF! Avoid

Horrible and dry and terrible customer service. Poured out like small rocks. Just terrible and a scam. I want my money back!!

Tasted like ignorance bigotry and cardboard! So disappointing

This was nasty, please it taste like cardboard.
0 out of 5

Poor customer service!

This product is the worse product in history. Please don’t buy this product if you care about your own health. This product has given my family and friends explosive diarrhea for about a week

I bought a box of oatmeal, and one box of dark roast coffee pods a few weeks ago. The oats are very good, by the way.
The coffee box was outdated, stamped Best By 02/08/2025.
I sent an email to their customer service, and when they finally got back to me, apologized (they wanted picture proof, which I sent them), and offered to send a new box.
I finally got that box today, and guess what?? It's OUT OF DATE 02/08/2025.
I think someone in customer service thought they were being cute and funny. I won't be supporting this business again.
I'm not a "Karen" (sorry to all good Karens out there), but this just isn't right. I'm on a very fixed income and just wanted to show Terrence some support.
At this point, I guess the company needs that $12.95 more than I do, so keep it.
Not going through this again.