911 Restoration of West Los Angeles Reviews 

8
TrustScore 4.5 out of 5

4.3

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Company details

  1. Water Damage Restoration Service
  2. Commercial Cleaning Service
  3. Fire Damage Restoration Service

Written by the company

911 Restoration of West LA provides full-service water damage cleanup, mold removal, fire & smoke restoration, and reconstruction, available 24/7 across Los Angeles. Our IICRC-certified technicians respond within 45 minutes to handle emergencies like leaks, floods, and storm damage, helping minimize damage while following strict sanitation standards.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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4.3

All reviews

(8)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommend for water damage

We called after our apartment was flooded and needed help fast. The team responded quickly, was professional, friendly, and reassuring throughout the entire process. They handled the water damage efficiently, communicated clearly, and offered us fair pricing. What could have been a very stressful situation was made much easier thanks to their excellent service. Highly recommend!

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly had such a great experience…

Honestly had such a great experience with 911 Restoration. I was given their information by one of my good friends and honestly I am not disappointed. If you have any mold or water damage I would highly recommend using their services.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly such a great crew Marcos came…

Honestly such a great crew Marcos came with a crew at 11pm on a Saturday and took care of my water damage. They set up the machines and monitored. They dealt with my insurance company and made sure everything went smoothly. Highly recommend!

April 11, 2026
Unprompted review
911 Restoration of West Los Angeles logo

Reply from 911 Restoration of West Los Angeles

Thank you for the great review, we truly appreciate you sharing your experience.

We’re glad Marcos and the team were able to respond quickly and take care of your water damage, even late at night. Emergencies don’t wait, so our goal is always to provide fast, reliable water damage restoration and make sure everything is handled properly from the start.

It’s great to hear the team kept you informed, set up the drying equipment correctly, and helped coordinate with your insurance company to keep the process smooth and stress-free.

Thank you again for your recommendation. If you ever need help with water damage, emergency water cleanup, or full restoration services, 911 Restoration of West Los Angeles is always here for you.

– 911 Restoration of West Los Angeles

Rated 5 out of 5 stars

911 restoration is one of the most…

911 restoration is one of the most efficient places I’ve worked with. They are extremely patient and don’t keep me waiting, they make sure I know exactly what’s going on and explain everything to me. All I had was some water damage and they did everything so fast and amazing. Wouldn’t recommend anyone else.

April 2, 2026
Unprompted review
911 Restoration of West Los Angeles logo

Reply from 911 Restoration of West Los Angeles

Thank you for the kind words, we really appreciate you taking the time to share your experience.
We’re glad we could help resolve your water damage quickly and make the process clear and easy to understand. At 911 Restoration of West Los Angeles, we focus on fast response times, clear communication, and making sure every step of the water damage restoration process is handled properly.
It means a lot to hear that the team was patient, efficient, and kept you informed throughout. That’s exactly the experience we aim to provide for every customer dealing with water damage or any restoration needs.
Thank you again for your trust and recommendation, we’re always here if you need help with water damage restoration, flood cleanup, or emergency restoration services.
– 911 Restoration of West Los Angeles

Rated 5 out of 5 stars

I had a great experience with 911…

I had a great experience with 911 Restoration of West Los Angeles. From the start, their team was responsive, professional, and easy to work with during a stressful situation. They showed up quickly, explained everything clearly, and made sure the job was handled the right way.

What really stood out was their attention to detail and communication throughout the process. They kept me updated, worked efficiently, and treated my home with care. You can tell they actually care about doing a good job and helping their clients, not just rushing through the work.

I would definitely recommend them to anyone dealing with water damage or restoration needs.

March 31, 2026
Unprompted review
911 Restoration of West Los Angeles logo

Reply from 911 Restoration of West Los Angeles

Thank you for the great review, we really appreciate you taking the time to share your experience.

We know how stressful dealing with water damage can be, so it’s important for us to respond quickly, communicate clearly, and make sure the restoration process is handled the right way from start to finish. I’m glad to hear the team was able to support you and make things easier during the process.

Your note about attention to detail and communication means a lot to us. We focus on making sure every home is properly taken care of, from the initial assessment through the full water damage restoration and drying process.

Thank you again for the recommendation, and if you ever need help with water damage, flood cleanup, or any restoration services in West Los Angeles, we’re always here to help.

– 911 Restoration of West Los Angeles

Rated 5 out of 5 stars

I had a water damage issue on my home…

I had a water damage issue on my home im so grateful I found this company . from the very beginning they were extremely professional,responsive and knowledgeable . lemore and the entire team made the whole process so much easier 🙌. they arrived quickly assessed the situation and explained exactly what needed to be done . they keep me updated throughout the process and made sure everything was dryed and restored properly .
I highly recommend them to any one dealing with water damage

March 4, 2026
Unprompted review
911 Restoration of West Los Angeles logo

Reply from 911 Restoration of West Los Angeles

Thank you so much for taking the time to share your experience, we truly appreciate it.
We’re glad we could help you through your water damage situation and make the process as smooth and stress-free as possible. At 911 Restoration, we know how overwhelming water damage in a home can be, so our goal is always to respond quickly, provide clear communication, and ensure the property is fully dried and restored the right way.
I’ll make sure Lemor and the team see your kind words, they take a lot of pride in being responsive, professional, and thorough from start to finish.
If you ever need support again with water damage restoration, flood cleanup, or any property restoration services, we’re always here to help.
Thanks again for your recommendation, it means a lot to our team.
– 911 Restoration Team

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