In the beginning there was a complication with the withdrawal. I had few problems to solve the issue,because it takes time for a real person(not bot) to check the problem. In the end i solved the i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent website.... I am active from 2022 still no withdrawal complaint.... yesterday also within few hrs I got my withdrawal..... live chat is awesome and proper response getting... Manager Jatin i... See more
Company replied
Dissapoint after one month on casino account on 20Bet. Lost alot of money, get only poor bonus what is impossible to win. Casino give goodwill bonus after horrible lost at first day, bonus amou... See more
Company replied
Honestly, i have played at several bettingsites, but no one is better thatøn 20bet. The odds is high, multiple selection to play on. The loyalty program is the best, they apriciate loyal customer very... See more
Company replied
Company details
Written by the company
20BET is your go-to online provider of online bookmaking services. We combine the widest selection of betting markets with the safest deposit methods, lightning-quick withdrawals, generous promotions, loyalty bonuses, and professional 24/7 customer support. 20BET strives to become the venue of choice for millions of players.
Contact info
Germany
- support@20bet.com
- 20bet.com
You should know
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Many providers to chose from and chat…
Many providers to chose from and chat is always available to answer your questions.
It took abit to get verified but when you do the withdrawal is sent to your account very quickly.
It's challenging to find a good casino platform these days but this is one of the best ones in my opinion.
Reply from 20bet
Excellent website...
Excellent website.... I am active from 2022 still no withdrawal complaint.... yesterday also within few hrs I got my withdrawal..... live chat is awesome and proper response getting... Manager Jatin is really awesome and giving many VIP bonus for deposit, and Free spins often .... Stoped using other websites as 20bet is great
Reply from 20bet
I deposited €450 and played around 15…
I deposited €450 and played around 15 different games without getting a single bonus feature. It was a complete waste of time and money. Very disappointing experience, and I definitely would not recommend this casino.
Reply from 20bet
Live betting could be improved
Live betting could be improved. Many times I wanted to bet live and I couldnt because a game is closed or locked or whatever. Bonuses are okay but I dont like lucky wheel because it always lands on same place. The most I like is the withdrawals wich are easy to do.
Reply from 20bet
Due to some circumstances my friend had…
Due to some circumstances my friend had to log into his account through my device , and 20bet resulted this situation as violation of terms and duplicate accounts though i had provided complete verification and proofs that the two identities are complete different , and 20bet closed my account and is not even giving me a chance to withdraw my account balance winnings , 20bet is completely trash not even understanding the situation and replying with “this matter should not be discussed further”
Reply from 20bet
live streams on events good support…
live streams on events good support team
easy deposit and withdrawl
Reply from 20bet
Quite possibly the worst casino I have…
Quite possibly the worst casino I have ever had the misfortune of playing at. I deposited and won 10k, as soon as I tried to withdraw the delay tactics and games began. They don't want to pay out so use their dodgy terms and conditions to screw you. You have just 14 days to fully verify your account or else they will take your winnings and close your account. In order for you to miss the 14 day deadline they make you jump through hoops in the hope the 14 days pass before you're verified. They request document after document after document. They will reject them then later ask again for the very ones they rejected. They ask for screenshots, when you send the screenshot they then suddenly need a PDF version. They ask for your ID, then they want a picture of you holding your ID, then they want a picture of you holding your ID and a specific number. Its basically a humiliation ritual.
I have played at online casinos for over 20 years and never had so many requests for verification documents. They have more documents belonging to me than my own parents and they still want more. Horrendous casino.
If I Can Rate This A 0, I Would!!!!
The constant spam of ads on YouTube was enough to convince me to never sign up to this bullshit. The use of Ai slop is indescribably annoying, since you couldn’t skip it nor could you report it since the ghost accounts post the same slop.
If you want to start gamble overall, Do not ever waste your time with these scumbags. I hate you 20Bullshit.
Reply from 20bet
Scam Tactics – Endless KYC Loops, Fake Reviews, and Cancelled Withdrawals!
Avoid 20Bet at all costs! They are a completely dishonest company that operates with predatory practices. Depositing money into this platform is incredibly easy, but getting your rightful winnings out is nearly impossible. Do not be fooled by their overall rating on here—their 5-star reviews on Trustpilot are completely fake and clearly bought from bots to artificially boost their score and trap new victims.I have tried to withdraw my money 9 separate times, and they have cancelled it every single time! They are currently holding my funds hostage by trapping me in an endless, frustrating verification loop. I have already provided 5 old documents, and now I have uploaded 8 brand new documents plus my passport for a second time. Despite submitting a total of 14 clear, valid, and uncropped files that meet all standard KYC requirements, their support team intentionally rejects them or finds new excuses just to delay my payment.This is a blatant, toxic tactic designed to force players to get impatient, give up, and gamble away their balances. Their customer service is completely useless, completely unhelpful, and relies entirely on automated scripts to stall you.If you value your hard-earned money and your sanity, do not create an account here. They are an unreliable offshore bookmaker that refuses to pay out legitimate players. I am currently filing formal fraud complaints with AskGamblers, Casino Guru, and their licensing authorities to force them to release my money. Absolute crooks!
Terrible casino withholds 9200€
A terrible casino, they do everything they can to avoid paying out winnings.
I deposited a lot of money, and my withdrawals were processed almost immediately until I was huge negative in profits. However, as soon as I broke even, they’ve been doing everything they can to delay or avoid paying out.
I’ve already submitted three withdrawal requests and each time they’re cancelled, and with every subsequent request they ask me for new documents. It’s clear to see how they operate and how they treat winning customers.
I advise you to avoid this fraudulent casino and look for more reliable options.
edit
they scammed me out of 9187€ due reason
Reason of decline: "Tech"
Avoid for all cost, dirty scammers
10 Days Later and My Money Is Still Missing – Extremely Disappointing Experience with 20Bet
10 Days Later and My Money Is Still Missing – Extremely Disappointing Experience with 20Bet
My 20BET name : RONGALI KRISHNA CHAITANYA
On 03 June 2026 at approximately 12:43 PM, I made a UPI deposit of ₹7,999.25 using the payment details provided by 20Bet.
Payment Details:
- Amount: ₹7,999.25
- Recipient Name: Pankaj Kumar
- Recipient UPI ID: boim-450314550069@boi
- UTR/Reference Number: 607298322792
- Payment Status: Successfully debited from my bank account
I entered the UTR during the deposit process as required and also provided payment proof to support.
Despite this, the deposit was later marked as Declined, and even after 10 days, the funds have neither been credited to my 20Bet account nor refunded to my bank account.
I have contacted support numerous times and provided all requested information. Every response has been the same generic message stating that the case has been escalated and is under investigation. However, nobody has been able to explain:
- Where my money currently is
- Why the deposit was declined despite a successful payment
- When I will receive my funds back
Keeping a customer's money unresolved for 10 days while providing only repetitive responses is completely unacceptable.
I am posting this review because private communication has failed to produce any meaningful progress. I expect 20Bet to take responsibility, provide a proper explanation, and resolve this issue immediately.
I will update this review if and when the matter is resolved.
Reply from 20bet
Great casino and for me highly…
Great casino and for me highly recommend it to all my friends as i experience a very good quality of all games fastest cashout and convenient to play i guarantee. So it's really good 👍
Reply from 20bet
I have been playing at 20Bet for almost…
I have been a customer of 20Bet for almost 3 years and overall I am a losing player, not a winning one.
More than 2 years ago, the cash out feature disappeared from my account. Since then, I have been unable to close bets early during live matches. Support repeatedly ignores this issue and provides no explanation.
In addition, my account appears to be heavily restricted. Many promotional features and bonuses are unavailable to me. For example, the "Wheel of Fortune" promotion is completely disabled on my account, and I cannot participate in it despite being an active customer.
I continue to deposit and place bets regularly, yet my account remains limited without any clear reason. I do not understand why a long-term customer who is already in an overall loss is treated this way.
Support does not provide clear answers and simply repeats generic responses. My experience with 20Bet has become increasingly disappointing.
Reply from 20bet
One of the best betting sites I know
One of the best betting sites I know. Fast payouts and efficient customer service.
Reply from 20bet
Bad very bad
you better run away from this casino... yesterday I got a bonus from the vip manager and I managed to make x40 and there was 700 euros left and suddenly 650 euros disappeared from the account. and now they are selling me money that I got a no deposit bonus and I play and pay every day. the only thing with them is that if you get a bonus from the vip manager, you can only get 50 euros. thieves what can I tell you
Reply from 20bet
I’ve been waiting for the withdraw…
UPDATE 2.0: One day hasn’t even passed and the site has already made another mistake, or they did it on purpose. I requested a 1-month break, but they immediately completely closed my account and stated that it was done at my request. Meanwhile, I have a pending withdrawal and there is also money left in my balance.
UPDATE: The verification process was completed, and a few minutes after I submitted the updated statement, I received the full amount.
I’ve been waiting for the payment approval for days, even though I’ve submitted all the required documents, but they keep making things difficult and acting as if there were some kind of issue.
If the payment approval comes through, I’ll update my post!
Reply from 20bet
BULLSHIT !!
BULLSHIT !!! i used my wife´s creditcard to deposit, then i won 3.800 euro and now they wont pay me. DONT USE 20BET.COM IS A SCAM !!!!!!!
Reply from 20bet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.