What about you
I was supposed to receive the package three days ago, but it hasn't even been shipped yet.
Reply from About You
Hi Heinrich,
Thank you for bringing this to our attention and providing more information. We are truly sorry for the delay with your order.
We recently experienced unexpected technical issues at one of our warehouses, which unfortunately impacted several shipments, including yours. We sent out a customer update regarding these delays, but we sincerely apologize if that communication missed your inbox.
We’ve checked your order details and can confirm that your package has now been shipped and maybe even made it's way to you. Please know that if anything isn't quite right or doesn't fit, you can easily return the items free of charge.
Thank you so much for your patience while we resolved this, and please feel free to reach out to our support team directly if you need further help.
Your AY Team