Reply from EX-STOCK Canada
Hi Mireya,
We’re very sorry for the delay with your order and understand your disappointment. We have reviewed your shipment and are actively following it through delivery.
Your parcel has now arrived your status, c, and is progressing through the local delivery network for final delivery. Our Customer Service team has also contacted you directly with your tracking information and a $5 CAD store credit for the inconvenience. And part of our commitment policy.
We will continue monitoring the shipment until it is delivered and remain available to assist you directly.
Customer Service
EX-STOCK Canada