Never again!
Very bad delivery service (Delivered by car at 8h30 at night), Very small portions for the price (Misleading by saying 1 or 2 portions), packaging ripped open) misleading promotion (Did not come with complementary shrimps)....Too pricy for what it is.
Reply from Larry's Catch
Hi Jacinthe,
We’re sorry to hear that your experience didn’t meet your expectations. We work with third-party couriers to deliver orders as quickly as possible, and every box is packed with an insulated liner and dry ice to keep the seafood frozen during transit.
We provided a refund right away for the item with damaged packaging. Regarding the complimentary shrimp, your order was placed as a one-time purchase, while the free-item promotion is currently available only with Larry’s Regulars—our flexible subscription program, which can be changed, paused, or cancelled at any time.
We also list the portion sizes and weights for each product on our website to help customers know what to expect before ordering. If you have any further questions or would like to discuss your experience with our team, please contact us at crew@larryscatch.com.