The PetRiot

Germany

Reviews

Review of Spocket - #1 Shopify Dropshipping App


Rated 1 out of 5 stars

SCAMMERS STAY AWAY!!

SCAMMERS STAY AWAY!!
I trusted Spocket to build my Shopify business. Instead, I dealt with supplier failures, order issues, and constant problems that severely damaged my business. The consequences were devastating. My store eventually lost the ability to process payments through PayPal, my Google account was affected, and I ultimately had to shut my business down after investing countless hours and a significant amount of money. After everything that happened, I cancelled my subscription and completely removed Spocket from my store. I wanted nothing more to do with this company. Then I discovered that I had been charged again for the last two months. I immediately contacted support, explained the situation, and requested a refund. Despite sending emails, I have been met with complete ignorance. No resolution. No accountability. No respect for a customer whose business was already ruined because of them. At this point, I feel completely taken advantage of. A company that continues taking money while ignoring refund requests after a cancelled subscription is impossible for me to trust. It has been one of the most expensive mistakes I've made as a business owner. The only reason I put one star is because there is no less!! Dont make the same mistake and stay away from these scammers!!!

December 1, 2025
Unprompted review

Reply from Spocket - #1 Shopify Dropshipping App

Hi, we're sorry to hear about your experience and understand how frustrating this must have been.

We take concerns about billing, supplier performance, and customer support seriously. We'd like the opportunity to review what happened with your account, including your cancellation, the charges you mentioned, and the refund requests you've submitted.

Please contact us at support@spocket.co (or reply with your support ticket number) so our team can locate your account and investigate this as quickly as possible. If there was an error, we'll work to resolve it appropriately.

We appreciate you taking the time to share your feedback. It helps us identify where we need to improve, and we'd like the chance to make this right.