Incorrect handling of multiple tickets… tickets sold at half the requested price !
Incorrect handling of multiple tickets in one document - tickets sold at half the requested price !
TicketSwap pretends to have automatic ticket split in place (for single QR code per page, ie my situation) and is calculating an incorrect cap price "per ticket" which lets you believe that the split was performed correctly.
In the end, both tickets were sold within 1 second at the price of a single ticket. No ways to correct their mistake or cancel the sell. Online chat support provides standard replies with commitment to review the case within 5+ working days, ie past the event date. There is no trace / email copy of the support chat and no means to recover it
Be warned...
July 22, 2026
Unprompted review