Reply from ecoscooting.com
Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.