Vans sneakers wrong sizes
I ordered Vans sneakers 11.2025 and YOOX sent wrong size, should be 38.5 but YOOX sent 41. Today I received new Vans sneakers I ordered a week ago and again received the wrong size (now I received 38, but should be 38.5)! So every time I receive wrong size for Vans sneakers at YOOX.
July 14, 2026
Unprompted review
Reply from YOOX
Hi Andrei, thanks for your feedback. We are sorry about the problem you encountered and that your experience on yoox.com was not up to your expectations.
We have seen that you already received assistance via email and that the issue has been resolved. You can always contact us for any assistance by filling out the form available in the Customer Care area, at yoox.ly/yooxlovesyou or on Facebook Messenger and we will be more than happy to help.