Audi Cheshire Oaks poor sales team service
Audi Cheshire Oaks: very poor sales team service. Messed around with backtracking over things said at several points during the process of trying to by a used car from them. After several phone calls and trying to rearrange things on my side to fit in with their processes I was then told they couldn’t sell me the car as someone had just come in and bought it, this despite being told earlier that day that the car had been put on hold so no one else bought it whilst we were discussing arrangements for purchasing it. Very unhappy. Do not recommend.
Reply from Group 1 Automotive UK
Good Morning,
We're sorry to hear about your very disappointing experience with the sales team and the issues you encountered while trying to purchase a used car. This is certainly not the standard of service we aim to provide, and we take your feedback very seriously. Your comments have been shared with the relevant management team for immediate review and action.
Kind Regards
Group 1 Automotive UK