They canceled 2 TIMES at the last minute! Don't trust them!
They canceled again at the last minute.
They had offered the next appointment for free due to the previous cancellation. We scheduled a new date for today at 1 PM — and sure enough, 5 minutes before 1 PM, they canceled again!
CLEANWHALE has no respect for their clients.
Three weeks ago, I booked a cleaning appointment for 1:00 PM on a Friday. At 1:20 PM, I received an SMS saying it was canceled — 20 minutes after the cleaner was supposed to arrive.
Completely unprofessional. They should notify you the day before, not after the appointment has already started.
July 18, 2026
Unprompted review